As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies. We also rate their responsiveness to consumers.
- Airline
- Aegean Airlines
- Aer Lingus
- Aeroflot
- Aerolineas Argentinas
- AeroMexico
- Air Arabia
- Air Canada
- Air China
- Air France
- Air India
- Air New Zealand
- Air Tahiti Nui
- AirAsia
- Alaska Airlines
- Allegiant
- American Airlines
- ANA
- Asiana Airlines
- Austrian Airlines
- Avelo Airlines
- Avianca Airlines
- Azores
- Breeze Airways
- British Airways
- Brussels Airlines
- Cathay Pacific
- Cebu Pacific
- China Airlines
- China Eastern Airlines
- China Southern Airlines
- Condor Airlines
- Copa Airlines
- Croatia Airlines
- CSA Czech Airlines
- Delta Air Lines
- EasyJet
- EgyptAir
- El Al Airlines
- Elite Airways
- Emirates
- Etihad Airways
- EVA Air
- Fiji Airways
- Finnair
- flydubai
- Frontier Airlines
- Hainan Airlines
- Hawaiian Airlines
- Iberia Airlines
- Icelandair
- IndiGo Airlines
- ITA Airways
- Japan Airlines
- Jet Airways
- JetBlue Airways
- KLM Royal Dutch Airlines
- Korean Air
- La Compagnie
- LATAM Airlines
- LOT
- Lufthansa Airlines
- Malaysia Airlines
- Meridiana
- The Monarch Group
- Norse Atlantic Airways
- Norwegian Air Shuttle
- Philippine Airlines
- Porter Airlines
- Qantas Airways
- Qatar Airways
- Ravn Alaska
- Royal Jordanian Airlines
- Ryanair
- SAS Scandinavian Airlines
- Saudia
- Signature Flight Support
- Silver Airways
- Singapore Airlines
- SkyTeam
- South African Airways
- Southwest Airlines
- SpiceJet
- Spirit Airlines
- Star Alliance
- Sun Country Airlines
- Sunwing Airlines
- Swiss International Airlines
- TAP Air Portugal
- TAR Aerolíneas
- Thai Airways
- TUI Airlines
- Turkish Airlines
- Ukraine International Airlines
- United Airlines
- Virgin America
- Virgin Atlantic Airways
- Virgin Australia
- VivaAerobus
- Volaris
- Volotea
- Appliance
- Apps
- Acorns
- App in The Air
- BODi
- Cabify
- Calm
- Citymapper
- Conceptrix
- Dashlane
- eHarmony
- Eventsflip
- FanDuel
- Foresyte
- Getaround
- Google Play
- Hopper
- HotelsByDay
- Italia Rail
- Keeper
- Kiwii
- Klook
- Kyte
- Momondo
- MyLife
- NeighborWho
- PackPoint
- Pestie
- Printerpix
- Rentcars
- Ring
- Roku
- Seamless
- Snapchat
- Speechify
- StubHub
- Timeshifter
- Trainline
- TripIt
- X
- Viator
- VIP Cars
- VroomVroomVroom
- Wanderu
- Waze
- Whitepages
- Zazzle
- Zoosk
- Auto Sales
- Automotive
- American Coach
- BMW USA
- Cardone Industries
- Chrysler
- Coachmen
- Cooper Tires
- Daimler Trucks North America
- Fiat Chrysler Automobiles
- Ford
- General Motors
- Honda
- Hyundai Motor America
- Jiffy Lube
- Kia
- Mazda Motor of America
- Mercedes Benz USA
- Mitsubishi
- Nissan
- PSA Peugeot Citroen
- Safelite
- Subaru
- Suzuki Motor of America
- Tesla
- Toyota North America
- Volkswagen of America
- Volvo
- Zip's AW Direct
- Cable
- Camping
- Car Rental
- AARP
- ACE Rent a Car
- Adobe Rent a Car
- Adria Rent a Car
- Advantage Rent a Car
- AERCAR Rentals
- Affiliated Car Rental
- Alamo
- Alternative Claims Management
- Auto Europe
- Avis Budget
- Barrhead Travel
- Big Lots
- Bitwarden
- Budget
- Curb Mobility
- Dollar Thrifty Automotive Group
- E-Z Rent-A-Car
- EagleRider Motorcycle Rental and Tours
- Economy Car Rentals
- Enterprise
- Europcar
- Firefly Car Rental
- Fox Rent A Car
- Getaround
- GOLDCAR
- Green Motion
- Hertz
- Kyte
- myDriver
- National Car Rental
- NextCar
- No Birds Bayswater Car Rentals
- Payless Car Rental
- PeopleReady
- Rent-A-Wreck Car Rental
- Rentcars
- Sixt
- Thrifty
- U-Haul
- AARP
- United Rentals
- VIP Cars
- VroomVroomVroom
- Zipcar
- Cellular Phone
- Computer Manufacturer
- Consumer Products
- Aabree Coffee
- Amazon
- AmericaRx
- Angie’s List
- Arc'teryx
- Arden Cove
- Backcountry
- Barnes & Noble
- Big Agnes
- Black Diamond
- Bosch USA
- Build-a-Bear
- Cardone Industries
- Coca-Cola
- ContactsCart
- Corkcicle
- Dog Stop
- Dogtopia
- EPIC Pass
- FitBit
- Generac Power Systems
- Geologie
- Glossier
- ICON Health & Fitness
- Javy
- Keurig Green Mountain
- Microsoft
- Procter & Gamble
- Shell Oil Company
- Sony
- Spin Master
- Storyworth
- Therabody
- TruGreen
- Tyson Foods
- Vitamin World
- Wegmans
- Wolverine World Wide
- WW
- Zazzle
- Credit Card
- Credit Reporting Agency
- Cruise Line
- American Cruise Lines
- Avalon Waterways
- Azamara Club Cruises
- Baleària
- BC Ferries
- Blue Star Ferries
- Brittany Ferries
- Carnival Cruise Line
- Celebrity Cruises
- Celestyal Cruises
- Colonia Express
- Corsica Ferries
- Costa Cruises
- Crystal Cruises
- Cunard
- Disney Cruise Line
- Fred. Olsen Cruise Lines
- Great Lakes Cruises
- Hebridean Island Cruises
- Holland America
- Hurtigruten
- Interislander
- Irish Ferries
- Lindblad Expeditions / National Geographic
- Mersey Ferries
- MSC Cruises
- Norwegian Cruise Line (NCL)
- Oceania Cruises
- P&O Cruises
- P&O Ferries
- Ponant Cruises
- Princess Cruise Lines
- Quark Expeditions
- Regent Seven Seas Cruises
- Royal Caribbean International
- Scandlines
- Scenic River Cruises
- Seabourn Cruise Line
- SeaDream Yacht Club
- SeaLink
- Silversea Cruises
- Spirit of Tasmania
- Superfast Ferries
- Tallink
- UnCruise Adventures
- Uniworld River Cruises
- Viking Cruises
- Viking Line
- Virgin Cruises
- Washington State Ferries
- Windstar Cruises
- Dating
- Delivery Service
- Educational
- Electronics
- Entertainment
- Financial Institution
- Acorns
- Acrisure
- Affirm
- Afterpay
- AIG Insurance
- Air Ambulance Worldwide
- Alliant Credit Union
- Ally
- Ameriprise
- Arvest Bank
- Avant
- Bank of America
- Bank of Blue Valley
- Barclaycard US
- Beal Bank
- BILT Rewards
- Blackhawk Network
- BMO
- BOK Financial
- Brex
- Capital One
- Central Bank
- Charles Schwab
- Chase Bank
- Check ‘n Go
- Checkout
- Chime
- Choice Privileges
- Chrysler Capital
- CIBC
- Citigroup
- Comerica
- Credit Acceptance
- Credit Karma
- Credit One Bank
- Cushion
- Dave Banking
- DCU
- Desert Financial
- Discover
- Dockers
- Equifax
- EverBank-TIAA
- Experian
- Félix
- Fidelity Investments
- Fifth Third Bank
- Fifth Third
- First Citizens Bank
- First Horizon
- Fiserv
- Forest River
- Freedom Debt Relief
- Frost Bank
- GE Capital
- Heartland Bank
- Honda Financial Services
- Huntington
- IHG Hotels & Resorts
- Independent Financial
- Jayco
- Karma Wallet
- KeyBank
- Kikoff
- LendingPoint
- LightStream
- Lloyds Bank
- Mastercard
- MaxLend
- Members 1st Federal Credit Union
- Merrick Bank
- Meta Pay
- Mint Mobile
- MoneyGram
- M&T Bank
- Navient
- Navy Federal Credit Union
- Nelnet
- New York Community Bank
- Newrez
- Northern Trust
- Northwestern Mutual
- Obsidian Capital
- OkCupid
- Old National
- OneMain Financial
- Oneworld
- Onity
- Pacific Premier Bank
- PayPal
- PenFed Credit Union
- Pinnacle Bank
- PNC Bank
- Raymond James
- RBC
- Redpocket
- Regions Bank
- Remitly
- Rite Aid
- Roa Hiking
- Games
- Government Agency
- Grocery Store
- Health and Fitness
- Healthcare
- American Addiction Centers
- Aetna
- AmericaRx
- Anthem
- Apria Healthcare
- Balance of Nature
- CalFresh
- Cigna
- Cleveland Clinic
- Concentra
- CVS Health
- Evidation
- Express Scripts
- Geologie
- Global guardian
- Gotucream
- Included Health
- Independence Blue Cross
- International SOS
- Kindred Hospitals
- Miracle Ear
- Noridian Healthcare Solutions
- Now Health International
- On Call International
- Oscar
- Pettable
- UnitedHealth Group
- Vitas Healthcare
- YMCA
- Home Repairs
- Hotel
- 25hours Hotels
- Accor
- Airbnb
- Aloft (a vision of W Hotels)
- Aman
- Anantara
- Ascend Collection
- Bahia Principe Hotels & Resorts
- Baillie Lodges
- Baymont Inn & Suites
- Best Western International
- Bluegreen Vacations
- Bvlgari Hotels And Resorts
- Caesars Entertainment and Hotels
- Cambria Suites
- Radisson Hotel Group Americas
- Choice Hotels International
- Clarion
- Club Med
- Comfort Inn and Suites
- Conrad Hotels & Resorts
- Country Inn & Suites
- Crowne Plaza
- Curio Collection by Hilton
- Days Inn
- Dayuse
- Disney World
- Dolce Hotel and Resorts
- DoubleTree
- DoubleTree by Hilton
- Econo Lodge
- EDITION Hotels
- Element (by Westin)
- Embassy Suites
- Ennismore
- Even
- Extended Stay America
- Fairfield Inn & Suites
- Fairmont Hotels & Resorts
- Four Points by Sheraton
- Four Seasons Hotels and Resorts
- Freehand Hotels
- Garner Hotels
- Graduate by Hilton
- Hampton
- Hampton Inn and Suites
- Hard Rock Hotels and Resorts
- Hawthorn Suites
- Hilton Garden Inn
- Hilton Garden Inn
- Hilton Grand Vacations
- Hilton Honors
- Hilton Hotels and Resorts
- Hilton Vacation Club
- Holiday Inn
- Holiday Inn Club Vacations
- Home2 Suites
- Homewood Suites
- Homewood Suites by Hilton
- Hotel Indigo
- Hotels.com
- HotelsByDay
- Howard Johnson
- Hualuxe
- Hyatt
- InterContinental Hotels Group
- Interval International
- Kimpton
- Knights Inn
- La Quinta Inn & Suites
- Le Meridien
- The LINE Hotels
- Livsmart Studios by Hilton
- Luxury Collection (The)
- LXR Hotels & Resorts
- MainStay Suites
- Mama's Shelter
- Marriott
- MGM Resorts International
- Microtel Inn & Suites
- Motel 6
- Motto by Hilton
- NoMad Hotels
- Omni Hotels & Resorts
- Ostello Bello
- Park Inn and Park Plaza
- Planet Hollywood Resort & Casino
- Quality Inn and Suites
- Radisson
- Radisson Hotel Group
- Ramada
- Regent
- Renaissance
- Residence Inn
- Ritz-Carlton
- RIU Hotels and Resorts
- RodeWay Inn
- Safestay
- Sandals
- Selina
- Insurance
- Acrisure
- Aetna
- Aflac
- AIG Insurance
- Allianz Partners
- Allstate
- American Automobile Association (AAA)
- Ameriprise
- Anthem
- Aon Affinity Worldwide
- Arch Insurance Group
- Assurant
- Asurion
- Axa Travel Insurance
- Choice Home Warranty
- COBRAGuard
- Delta Auto Protect
- Delta Dental
- Devoted Health
- First American Home Warranty
- GEICO
- Generali Global Assistance
- Humana
- Insured Nomads
- International Citizens Insurance
- Liberty Mutual Insurance
- Nationwide Insurance
- Nikon
- Northwestern Mutual
- Now Health International
- Oscar
- Pentax
- Progressive
- PurCo
- RBC Travel Protection
- Root Insurance
- Sedgwick
- SelmanCo
- Seven Corners
- SquareMouth
- State Farm
- Stillwater Insurance
- Tin leg
- Toggle Insurance
- Towergate Insurance
- Travel Insured International
- Travelex Insurance Services
- Trawick
- Trip Mate
- Trustmark
- USAA
- World Nomads
- Internet
- Luggage
- Mass Transit
- Alilauro
- Amtrak
- Big Bus Tours
- Brightline
- BritRail
- Cabify
- Caledonian Sleeper
- Careem
- Deutsche Bahn
- Ecuador Train Journeys
- Eurostar
- Flixbus
- Golden Eagle
- Greyhound Bus Lines
- Indian Railways
- Italia Rail
- Japan Rail Pass
- Lyft
- Maharaja Express
- Megabus.com / CoachUSA
- NightJet
- Palace on Wheels
- Renfe
- Russian Railways
- Trainline
- Uber
- VR Group
- WMATA
- Media
- Moving
- Nonprofit Organization
- Online Travel Agency
- Agoda
- AirTkt
- Amoma
- Apple Leisure Group
- Booking.com
- CheapOair
- Culture Trip
- Expedia
- ExploreTrip
- Fareportal
- Flight Network
- GetGoing
- Hopper
- Hotwire
- International Voyager
- JustFly.com (JustFly Inc.)
- Liberty Travel
- OneTravel
- Orbitz
- Roadtrippers
- Roomer Travel
- Skylux Travel
- StudentUniverse
- ToursByLocals
- Travel Creators
- Travel Edge
- Travelocity
- Travisa
- TripAdvisor
- Vacations To Go
- Aurora Expeditions
- Vayama
- Viator
- Webjet
- Passport and Visa Services
- Pet Care
- Railways
- Recreational Vehicles
- Restaurant
- Applebee's
- Arby's
- Careem
- Caviar
- Chipotle
- Dairy Queen
- Dine Brands Global
- DoorDash
- eatwith
- Factor
- Firehouse Subs
- Friendly’s Ice Cream
- Gopuff
- Grubhub
- HelloFresh
- Huel
- IHOP
- Kimpton
- Maggiano's Little Italy
- McDonald’s
- OpenTable
- P.F. Chang's
- Panera
- Popeyes
- Postmates
- Pret A Manger
- Seamless
- Shake Shack
- Starbucks
- Traveling Spoon
- Wendy’s
- Zaxbys
- Retail
- Aabree Coffee
- Abt Electronics
- Adidas
- Agency by Curology
- Allbirds
- Altra
- Amazon
- Amerisleep
- Arc'teryx
- Ardisam
- Ashley Furniture
- AuctionNinja
- Adobe Systems
- Barnes & Noble
- Bass Pro
- Bed Bath & Beyond
- Berghaus
- Best Buy
- Betsey Johnson
- Biolite
- BJ's Wholesale Club
- Bodum USA
- Bon-Ton
- Boots
- BP America
- Brooks
- Carolina Herrera
- Cheerios
- Collections Etc.
- Conscious Items
- ContactsCart
- Cooper Tires
- Costco
- CVS Health
- Danner
- Danone
- David's Bridal
- Debenhams
- Deuter
- Diamonds International & Tanzanite International
- Dick’s Sporting Goods
- Dillard’s
- Dior
- Discount Contacts
- DJI
- Dollar Tree
- Dooney & Bourke
- DSW
- Duty-Free Americas
- Dyson
- EssilorLuxottica
- Fabletics
- Famous Footwear
- Fanatics
- Fromyouflowers.com
- Gap
- Giant Bicycles
- Glossier
- Godiva Chocolatier
- Gotucream
- Groupon
- Gucci
- H-E-B
- Häagen-Dazs
- Half Price Books
- Hamilton Beach
- Hampton Bay
- Harbor Freight
- Hayneedle
- Helly Hansen
- Hobbylinc.com
- Hoka
- Home Depot
- Hy-Vee
- IKEA (USA)
- ILoveDooney
- Implus
- Instacart
- J.C. Penney
- J.Crew
- Javy
- Jet.com
- Jockey
- Jot
- J&P Cycles
- Kenneth Cole
- Kmart
- Kohl's
- L. L. Bean
- La-Z-Boy
- Lands' End
- La Sportiva
- Lavatools
- LensCrafters
- LensDirect
- Levi's
- Levolor
- Lightcraft Outdoor
- LightInTheBox
- Living Spaces
- Rewards Programs
- Security Services
- Senior Living
- Atria Senior Living
- Belmont Village Senior Living
- Benchmark Senior Living
- Bickford Senior Living
- Brightview Senior Living
- Brookdale Senior Living
- Discovery Senior Living
- Home Instead
- Kindred Hospitals
- Oakmont Senior Living
- Pacifica Senior Living
- Seniors Helping Seniors
- Sunrise Senior Living
- TheKey
- Vitas Healthcare
- Software Publisher
- Storage Facility
- Telecom
- Theme Park
- Timeshare
- Tour Operator
- Abercrombie & Kent
- Adventure Tours
- Apple Leisure Group
- Bindlestiff Tours
- BrushBuck Wildlife Tours
- Collette Tours
- Context Travel
- Contiki
- G Adventures
- GetYourGuide
- Go City
- Grand Circle
- Gray Line
- Great Value Vacations
- Insight Vacations
- Kimberley Wild Expeditions
- Klook
- Musement
- Oku Japan Tours
- Omega Tours
- Red balloon
- Road Scholar
- Roberts Hawaii
- Rocky Mountaineer
- Showaround
- Smithsonian Journeys
- Southwest Adventure Tours
- Tauck Tours
- ToursByLocals
- Trafalgar
- Aurora Expeditions
- Wildland Trekking
- Xtreme gap year
- Transportation
- Travel Agency
- Adventure Women
- Air Transat
- American Express
- American Express Travel (AMT Travel)
- Apple Leisure Group
- Audley Travel
- Austin Adventures
- Bamba
- BCD Travel
- Belmond
- Booking Holdings
- Booksi
- Costsaver
- Covered2Go
- https://www.cruisedirect.com/
- Despegar
- ElderTreks
- Evolve
- Flight Centre Travel Group
- Fora Travel
- Gate 1 Travel
- Globus
- Great Value Vacations
- GuruWalk
- Hotels.com
- International Travel Network
- Intertrips
- Intrepid
- Journey Beyond
- Klook
- Local Adventures
- Navan
- Pleasant Holidays
- Priceline
- Receptivo Aborigen Tours
- Roame
- The Coyote Trip
- Travel Leaders
- TravelPerk
- TripIt
- TUI Airlines
- Air Canada Vacations
- Wanderu
- WeVenture
- Withlocals
- Utilities
How to use these contacts
If you’re having a problem with a company, please use our proven strategies for a resolution. Start by writing to the senior customer service contact (listed under executive contacts). Tell them the issue and give them a week to respond. If they don’t respond or refuse to help, write to the next executive shown. If necessary, repeat weekly going up the chain of executives one at a time.
Do not write to all contacts at once. Do not start by writing to the CEO. This could severely limit your ability to resolve your issue.
- Can’t find a company? You can use our proven research strategies to track down the information you need.
- Do you have company contacts you’d like to share with us? Please use this form.
- Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.
- We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.
- Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.