As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies. We also rate their responsiveness to consumers.
- Airline
- Aegean Airlines
- Aer Lingus
- Aeroflot
- Aerolineas Argentinas
- AeroMexico
- Air Arabia
- Air Canada
- Air China
- Air France
- Air India
- Air New Zealand
- Air Tahiti Nui
- AirAsia
- Alaska Airlines
- Allegiant
- American Airlines
- Asiana Airlines
- Austrian Airlines
- Avelo Airlines
- Avianca Airlines
- Breeze Airways
- British Airways
- Brussels Airlines
- Cathay Pacific
- Cebu Pacific
- China Airlines
- China Eastern Airlines
- China Southern Airlines
- Condor Airlines
- Copa Airlines
- Croatia Airlines
- CSA Czech Airlines
- Delta Air Lines
- EasyJet
- EgyptAir
- El Al Airlines
- Elite Airways
- Emirates
- Etihad Airways
- EVA Air
- Fiji Airways
- Finnair
- flydubai
- Frontier Airlines
- Hainan Airlines
- Hawaiian Airlines
- Iberia Airlines
- Icelandair
- IndiGo Airlines
- ITA Airways
- Japan Airlines
- Jet Airways
- JetBlue Airways
- KLM Royal Dutch Airlines
- Korean Air
- La Compagnie
- LATAM Airlines
- LOT
- Lufthansa Airlines
- Malaysia Airlines
- Meridiana
- The Monarch Group
- Norse Atlantic Airways
- Norwegian Air Shuttle
- Philippine Airlines
- Porter Airlines
- Qantas Airways
- Qatar Airways
- Ravn Alaska
- Royal Jordanian Airlines
- SAS Scandinavian Airlines
- Saudia
- Signature Flight Support
- Silver Airways
- Singapore Airlines
- SkyTeam
- South African Airways
- Southwest Airlines
- SpiceJet
- Spirit Airlines
- Star Alliance
- Sun Country Airlines
- Sunwing Airlines
- Swiss International Airlines
- TAP Air Portugal
- TAR Aerolíneas
- Thai Airways
- TUI Airlines
- Turkish Airlines
- Ukraine International Airlines
- United Airlines
- Virgin America
- Virgin Atlantic Airways
- Virgin Australia
- Volaris
- Volotea
- Vueling Airlines
- WestJet Airlines
- Wizz Air
- Appliance
- Apps
- Auto Sales
- Automotive
- BMW USA
- Cardone Industries
- Chrysler
- Daimler Trucks North America
- Fiat Chrysler Automobiles
- Ford
- General Motors
- Honda
- Hyundai Motor America
- Kia
- Mazda Motor of America
- Mercedes Benz USA
- Mitsubishi
- Nissan
- PSA Peugeot Citroen
- Subaru
- Suzuki Motor of America
- Tesla
- Toyota North America
- Volkswagen of America
- Volvo
- Zip's AW Direct
- Cable
- Camping
- Car Rental
- ACE Rent a Car
- Advantage Rent a Car
- Affiliated Car Rental
- Alamo
- Auto Europe
- Avis Budget
- Curb Mobility
- Dollar Thrifty Automotive Group
- E-Z Rent-A-Car
- EagleRider Motorcycle Rental and Tours
- Economy Car Rentals
- Enterprise
- Europcar
- Fox Rent A Car
- Getaround
- Green Motion
- Hertz
- myDriver
- National Car Rental
- Payless Car Rental
- Sixt
- Thrifty
- U-Haul
- Cellular Phone
- Computer Manufacturer
- Consumer Products
- Amazon
- AmericaRx
- Angie’s List
- Arc'teryx
- Arden Cove
- Backcountry
- Barnes & Noble
- Big Agnes
- Black Diamond
- Bosch USA
- Cardone Industries
- Coca-Cola
- ContactsCart
- Corkcicle
- Dog Stop
- Dogtopia
- EPIC Pass
- FitBit
- Generac Power Systems
- Geologie
- Glossier
- ICON Health & Fitness
- Keurig Green Mountain
- Kiwii
- L. L. Bean
- La-Z-Boy
- Levolor
- LG Corporation
- NortonLifeLock
- Living Spaces
- Lowe’s
- Microsoft
- Navient
- NordicTrack
- North American Moving Company
- Petco
- Pigee
- Procter & Gamble
- Redbox
- Reebok
- Ring
- Roam Luggage
- Rogers
- Roku
- Rush My Passport
- Samsung Electronics
- San Diego Gas and Electric
- Shell Oil Company
- Simmons Bedding Company
- SolGaard
- Sony
- Spin Master
- TECO Electric
- Therabody
- Transparent Labs
- TruGreen
- Tyson Foods
- Vitamin World
- The Walt Disney Company
- Wegmans
- Wolverine World Wide
- WW
- Zazzle
- Zoosk
- Credit Card
- Credit Reporting Agency
- Cruise Line
- American Cruise Lines
- Avalon Waterways
- Azamara Club Cruises
- Baleària
- BC Ferries
- Carnival Cruise Line
- Celebrity Cruises
- Celestyal Cruises
- Colonia Express
- Corsica Ferries
- Costa Cruises
- Crystal Cruises
- Cunard
- Disney Cruise Line
- Dream Cruises
- Fred. Olsen Cruise Lines
- Great Lakes Cruises
- Hebridean Island Cruises
- Holland America
- Hurtigruten
- Interislander
- Irish Ferries
- Lindblad Expeditions / National Geographic
- Mersey Ferries
- MSC Cruises
- Norwegian Cruise Line (NCL)
- Oceania Cruises
- P&O Cruises
- Ponant Cruises
- Princess Cruise Lines
- Quark Expeditions
- Regent Seven Seas Cruises
- Royal Caribbean International
- Ryanair
- Scandlines
- Scenic River Cruises
- Seabourn Cruise Line
- SeaDream Yacht Club
- SeaLink
- Silversea Cruises
- Spirit of Tasmania
- Superfast Ferries
- Tallink
- UnCruise Adventures
- Uniworld River Cruises
- Viking Cruises
- Viking Line
- Windstar Cruises
- Delivery Service
- Educational
- Electronics
- Entertainment
- Financial Institution
- Affirm
- Afterpay
- Alliant Credit Union
- Ally
- Arvest Bank
- Avant
- Bank of America
- Bank of Blue Valley
- Barclaycard US
- Beal Bank
- Blackhawk Network
- BMO
- BOK Financial
- Brex
- Capital One
- Central Bank
- Charles Schwab
- Chase Bank
- Check ‘n Go
- Checkout
- Chime
- CIBC
- Citigroup
- Comerica
- Credit Acceptance
- Credit One Bank
- Cushion
- Dave Banking
- DCU
- Discover
- Dockers
- Equifax
- EverBank-TIAA
- Experian
- Félix
- Fidelity Investments
- Fifth Third Bank
- Fifth Third
- First Citizens Bank
- First Horizon
- Fiserv
- Frost Bank
- GE Capital
- Huntington
- Independent Financial
- Karma Wallet
- KeyBank
- LendingPoint
- LightStream
- Mastercard
- MaxLend
- Merrick Bank
- Meta Pay
- MoneyGram
- M&T Bank
- Navy Federal Credit Union
- Nelnet
- New York Community Bank
- Newrez
- Northern Trust
- Obsidian Capital
- Old National
- OneMain Financial
- Oneworld
- Onity
- Pacific Premier Bank
- PayPal
- PenFed Credit Union
- PNC Bank
- Raymond James
- RBC
- Redpocket
- Regions Bank
- Santander
- Sky Light Financial
- SoFi
- Specialized Loan Servicing
- Suncoast Credit Union
- Truist
- Synchrony Financial
- Synovus
- TD Bank
- TransUnion
- Union Bank
- USAA
- USbank
- Valley
- Vanilla Gift
- Wealthsimple
- Webster Bank
- Wells Fargo
- Western Union
- Wintrust
- WSFS Bank
- Zelle
- Government Agency
- Grocery Store
- Health and Fitness
- Healthcare
- American Addiction Centers
- AmericaRx
- Anthem
- Apria Healthcare
- Balance of Nature
- CalFresh
- Cigna
- Concentra
- CVS Health
- Equinox Gym
- Evidation
- Geologie
- Global guardian
- Included Health
- Independence Blue Cross
- International SOS
- Noridian Healthcare Solutions
- Now Health International
- On Call International
- Oscar
- Rite Aid
- UnitedHealth Group
- YMCA
- Home Repairs
- Hotel
- Airbnb
- Aloft (a vision of W Hotels)
- Aman
- Anantara
- Ascend Collection
- Bahia Principe Hotels & Resorts
- Baillie Lodges
- Baymont Inn & Suites
- Best Western International
- Bluegreen Vacations
- Bvlgari Hotels And Resorts
- Caesars Entertainment and Hotels
- Cambria Suites
- Radisson Hotel Group Americas
- Choice Hotels International
- Clarion
- Club Med
- Comfort Inn and Suites
- Conrad Hotels and Resorts
- Country Inn & Suites
- Crowne Plaza
- Days Inn
- Dayuse
- Disney World
- Dolce Hotel and Resorts
- DoubleTree
- Econo Lodge
- EDITION Hotels
- Element (by Westin)
- Embassy Suites
- Extended Stay America
- Fairfield Inn & Suites
- Four Points by Sheraton
- Hampton Inn and Suites
- Hard Rock Hotels and Resorts
- Hawthorn Suites
- Hilton Hotels and Resorts
- Hilton Garden Inn
- Hilton Grand Vacations
- Holiday Inn
- Holiday Inn Club Vacations
- Home2 Suites
- Homewood Suites
- Hotels.com
- HotelsByDay
- Howard Johnson
- Hyatt
- InterContinental Hotels Group
- Interval International
- Kimpton
- Knights Inn
- La Quinta Inn & Suites
- Le Meridien
- Luxury Collection (The)
- MainStay Suites
- Marriott
- MGM Resorts International
- Microtel Inn & Suites
- Motel 6
- Omni Hotels & Resorts
- Ostello Bello
- Park Inn and Park Plaza
- Planet Hollywood Resort & Casino
- Quality Inn and Suites
- Radisson
- Radisson Hotel Group
- Ramada
- Renaissance
- Residence Inn
- Ritz-Carlton
- RIU Hotels and Resorts
- RodeWay Inn
- Safestay
- Sandals
- Selina
- Sheraton Hotels and Resorts
- Singita
- Sleep Inn
- Springhill Suites
- St. Regis Hotels
- Starwood Hotels and Resorts
- Staybridge Suites
- Suburban Hotels
- Super 8
- The Marriott Vacation Clubs
- TownePlace Suites
- Travelodge
- Tryp by Wyndham
- Vacasa
- Vail Resorts
- Virgin Hotels
- Vrbo
- W Hotels
- Wag
- Waldorf-Astoria Hotels and Resorts
- Westin Hotels and Resorts
- Wingate
- WorldMark by Wyndham
- Wyndham Hotels & Resorts
- Wyndham Destinations
- Insurance
- Acrisure
- Aetna
- AIG Insurance
- Allianz Partners
- Allstate
- American Automobile Association (AAA)
- Ameriprise
- Anthem
- Aon Affinity Worldwide
- Arch Insurance Group
- Asurion
- Axa Travel Insurance
- COBRAGuard
- Delta Auto Protect
- Devoted Health
- First American Home Warranty
- GEICO
- Generali Global Assistance
- Humana
- Insured Nomads
- Liberty Mutual Insurance
- Nationwide Insurance
- Now Health International
- Oscar
- Progressive
- RBC Travel Protection
- Root Insurance
- SelmanCo
- Seven Corners
- SquareMouth
- State Farm
- Stillwater Insurance
- Tin leg
- Travel Insured International
- Travelex Insurance Services
- Trawick
- Tree Bones
- Trip Mate
- USAA
- World Nomads
- Internet
- Acorns
- ADP
- Altice-USA
- Boingo
- Optimum
- Lumen (CenturyLink)
- CLEAR
- Conceptrix
- Cox Communications
- Craigslist
- eBay
- Express Scripts
- Giant Food Stores
- GoDaddy
- Google Inc.
- Groupon
- Jet.com
- Lands' End
- Mediacom Communications
- Microsoft
- Sirius XM Radio
- TripAdvisor
- X
- Western Digital
- Western Union
- Wifinity
- Windstream
- Yahoo
- Yelp
- Mass Transit
- Amtrak
- Big Bus Tours
- Blue Star Ferries
- Brightline
- BritRail
- Brittany Ferries
- Caledonian Sleeper
- Deutsche Bahn
- Ecuador Train Journeys
- Eurostar
- Flixbus
- Golden Eagle
- Greyhound Bus Lines
- Indian Railways
- Italia Rail
- Japan Rail Pass
- Lyft
- Maharaja Express
- Megabus.com / CoachUSA
- NightJet
- Palace on Wheels
- P&O Ferries
- Renfe
- Russian Railways
- Trainline
- Uber
- WMATA
- Washington State Ferries
- Nonprofit Organization
- Online Travel Agency
- Pet Care
- Publisher
- Railways
- Recreational Vehicles
- Restaurant
- Retail
- Adidas
- Allbirds
- Amazon
- AMC Theatres
- Amerisleep
- Aqua
- Arc'teryx
- Ashley Furniture
- Adobe Systems
- Balance of Nature
- Barnes & Noble
- Bass Pro
- Bed Bath & Beyond
- Best Buy
- Betsey Johnson
- Biolite
- BJ's Wholesale Club
- Bon-Ton
- Boots
- BP America
- Briggs & Riley
- CalAtlantic Homes
- Calpak
- Carl Friedrik
- ContactsCart
- Cooper Tires
- Costco
- CVS Health
- Danone
- Debenhams
- DELSEY PARIS
- Deuter
- Diamonds International & Tanzanite International
- Dick’s Sporting Goods
- Dillard’s
- Dior
- DSW
- Eagle Creek
- Fanatics
- Fitness 19
- Fromyouflowers.com
- Gap
- Glossier
- Groupon
- H-E-B
- Häagen-Dazs
- Hamilton Beach
- Hampton Bay
- Harbor Freight
- Hayneedle
- Home Depot
- Hy-Vee
- IKEA (USA)
- J.C. Penney
- J.Crew
- Javy
- Jiffy Lube
- J&P Cycles
- Kabata
- Kenneth Cole
- Kmart
- Kohl's
- L. L. Bean
- LA Fitness
- Lands' End
- Lavatools
- LensDirect
- Levi's
- Lightcraft Outdoor
- LightInTheBox
- Lord & Taylor
- Lo & Sons
- Lululemon
- LVMH
- Macy’s
- Madewell
- Marmot
- Mattress Firm
- Microsoft
- Mikasa
- Monos
- MORI
- Mountain Hardwear
- Murphy USA
- Nebraska Furniture Mart
- Neiman Marcus
- Nike
- Nordstrom
- Nordstrom Rack and HauteLook
- Office Depot
- Office Max
- Old Navy
- Parts Geek
- Patagonia
- PetSmart
- Poland Spring
- Poshmark
- Pret A Manger
- Printerpix
- Procter & Gamble
- Security Services
- Senior Living
- Software Publisher
- Storage Facility
- Telecom
- Theme Park
- Timeshare
- Tour Operator
- Abercrombie & Kent
- Apple Leisure Group
- Bindlestiff Tours
- BrushBuck Wildlife Tours
- Collette Tours
- Context Travel
- Contiki
- G Adventures
- GetYourGuide
- Go City
- Grand Circle
- Gray Line
- Great Value Vacations
- Insight Vacations
- Klook
- Musement
- Oku Japan Tours
- Omega Tours
- Red balloon
- Roberts Hawaii
- Rocky Mountaineer
- Showaround
- Southwest Adventure Tours
- Tauck Tours
- ToursByLocals
- Trafalgar
- Aurora Expeditions
- Wildland Trekking
- Xtreme gap year
- Transportation
- Travel Agency
- Adventure Women
- Air Transat
- American Express
- American Express Travel (AMT Travel)
- Apple Leisure Group
- Austin Adventures
- Bamba
- BCD Travel
- Belmond
- Better Business Bureau
- Booking Holdings
- Booksi
- CityPASS
- Costsaver
- https://www.cruisedirect.com/
- Despegar
- ElderTreks
- Evolve
- Flight Centre Travel Group
- Gate 1 Travel
- GetGoing
- Globus
- Great Value Vacations
- GuruWalk
- Hopper
- International Travel Network
- Intertrips
- Intrepid
- Journey Beyond
- Lindblad Expeditions / National Geographic
- Local Adventures
- Navan
- OneTravel
- Pleasant Holidays
- Priceline
- Rail Europe
- Receptivo Aborigen Tours
- Roame
- StudentUniverse
- The Coyote Trip
- Tiqets
- ToursByLocals
- Travel Creators
- Travel Leaders
- TravelPerk
- TripAdvisor
- TripIt
- TUI Airlines
- Air Canada Vacations
- Vacations To Go
- Aurora Expeditions
- VFS Global
- Viator
- VisaCentral
- Wanderu
- WeVenture
- Withlocals
- Utilities
How to use these contacts
If you’re having a problem with a company, please use our proven strategies for a resolution. Start by writing to the senior customer service contact (listed under executive contacts). Tell them the issue and give them a week to respond. If they don’t respond or refuse to help, write to the next executive shown. If necessary, repeat weekly going up the chain of executives one at a time.
Do not write to all contacts at once. Do not start by writing to the CEO. This could severely limit your ability to resolve your issue.
- Can’t find a company? You can use our proven research strategies to track down the information you need.
- Do you have company contacts you’d like to share with us? Please use this form.
- Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.
- We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.
- Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.