Mediacom Communications is a cable television company that serves smaller cities and towns in the United States.
How to reach a person at Mediacom Communications
Main: (845) 443-2600
Customer service: (866) 321-1667
Mediacom Communications Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Mediacom Communications
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Mediacom Communications
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Mediacom Communications mailing address
1 Mediacom Way
Mediacom Park, NY 10918
Mediacom Communications executive customer service contacts
Primary Contact
James Jesperson
Senior Director of Customer Service
1 Mediacom Way
Mediacom Park, NY 10918
jjesperson@mediacomcc.com
Secondary Contacts
Jonathan Coscia
Group Vice President of Customer Service Operations
1 Mediacom Way
Mediacom Park, NY 10918
jcoscia@mediacomcc.com
Tapan Dandnaik
Senior Vice President, Operations, Product Strategy and Consumer Experience
1 Mediacom Way
Mediacom Park, NY 10918
tdandnaik@mediacomcc.com
John G. Pascarelli
Executive Vice President, Operation
1 Mediacom Way
Mediacom Park, NY 10918
jpascarelli@mediacomcc.com
Chief Executive
Rocco B. Commisso
1 Mediacom Way
Mediacom Park, NY 10918
totalcare@mediacomcc.com
How do I talk to a real person at Mediacom?
To talk to a real person at Mediacom, contact customer service at (855) 633-4226 and follow the prompts to speak with a representative.
What is the toll-free number for Mediacom near me?
The general number for Mediacom customer service is (800) 479-2082. This number can assist you regardless of your location within its service areas.
What is the phone number for Mediacom customer retention?
For customer retention or to discuss your account, call Mediacom’s main customer service number at (855) 633-4226 and ask to speak with the retention department.
Where is the headquarters for Mediacom?
The headquarters for Mediacom is located at:
1 Mediacom Way,
Mediacom Park, NY 10918.
Does Mediacom still exist?
Yes, Mediacom still exists and provides cable television, internet, and phone services to its customers.
Can I get out of my Mediacom contract?
You can terminate your Mediacom contract, but you may be subject to early termination fees depending on the terms of your agreement. It’s best to contact Mediacom customer service at (855) 633-4226 to discuss your specific contract terms.
How do I pay my Mediacom bill?
You can pay your Mediacom bill online through the MediacomConnect portal, by phone at (888) 333-4039, by mail, or in person at a local Mediacom office.
Who is the CEO of Mediacom?
The CEO of Mediacom is Rocco B. Commisso.
Who bought Mediacom?
Mediacom has not been bought by another company and remains privately owned by its founder, Rocco B. Commisso.
Which country made Mediacom?
Mediacom is an American company, founded and headquartered in the United States.
How to get professional help with your Mediacom Communications problem
If you need help with Mediacom Communications, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.