Mediacom Communications is the nation’s fifth largest cable television company based on the number of video customers, and among the leading cable operators focused on serving the smaller cities and towns in the United States.
Responsiveness rating
What you need to know about Mediacom Communications
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Mediacom Communications
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1 Mediacom Way
Mediacom Park
Chester, NY 10918
Phone Contacts
Main: (845) 443-2600
Customer Service: (866) 321-1667
Toll Free: (855) 633-4226
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Jonathan Coscia
Group Vice President, Customer Service Operations
1 Mediacom Way
Mediacom Park
Chester, NY 10918
[email protected]
Secondary Contact
Tapan Dandnaik
Senior Vice President, Customer Service and Financial Operations
1 Mediacom Way
Mediacom Park
Chester, NY 10918
[email protected]
John G. Pascarelli
Executive Vice President, Operation
1 Mediacom Way
Mediacom Park
Chester, NY 10918
[email protected]
Chief Executive
Rocco B. Commisso
Chairman and Chief Executive Office
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[email protected]
This contact was published on August 8, 2016 and updated on September 13, 2023.