Mediacom Communications

Mediacom Communications is a cable television company that serves smaller cities and towns in the United States.

Telephone
Main : (845) 443-2600
Customer service : (866) 321-1667
Email
Mailing address
1 Mediacom Way
Mediacom Park, NY 10918
Website
mediacomcable.com

What you need to know about Mediacom Communications

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Mediacom Communications

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Mediacom Communications customer service executives

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Primary
James Jesperson
Senior Director of Customer Service
Secondary Contacts
Jonathan Coscia
Group Vice President of Customer Service Operations
Secondary
Tapan Dandnaik
Senior Vice President, Operations, Product Strategy and Consumer Experience
Secondary
John G. Pascarelli
Executive Vice President, Operation
Chief Executive
Rocco B. Commisso
Chief Executive

Frequently asked questions about Mediacom

To talk to a real person at Mediacom, contact customer service at (855) 633-4226 and follow the prompts to speak with a representative.
The general number for Mediacom customer service is (800) 479-2082. This number can assist you regardless of your location within its service areas.
For customer retention or to discuss your account, call Mediacom's main customer service number at (855) 633-4226 and ask to speak with the retention department.
The headquarters for Mediacom is located at: 1 Mediacom Way,  Mediacom Park, NY 10918.
Yes, Mediacom still exists and provides cable television, internet, and phone services to its customers.
You can terminate your Mediacom contract, but you may be subject to early termination fees depending on the terms of your agreement. It's best to contact Mediacom customer service at (855) 633-4226 to discuss your specific contract terms.
You can pay your Mediacom bill online through the MediacomConnect portal, by phone at (888) 333-4039, by mail, or in person at a local Mediacom office.
The CEO of Mediacom is Rocco B. Commisso.
Mediacom has not been bought by another company and remains privately owned by its founder, Rocco B. Commisso.
Mediacom is an American company, founded and headquartered in the United States.

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