When Nancy Allen lost her Apple AirPods on an American Airlines flight from London to Chicago, she thought they were gone forever. Allen didn’t discover that the $169 earbuds were missing until the day after she landed, by which time it seemed too late.
Jason Blanke’s Samsung dishwasher is less than three years old, but it’s ready for the junkyard. It’s leaky, it won’t run, and Blanke’s best efforts to fix the appliance have gone down the drain. But is he entitled to a refund?