By all outward appearances, Ari and Shanna Nachison did what airline loyalty programs want their best customers to do. They joined American Airlines’ AAdvantage program, signed up for American-branded credit cards and then started collecting miles. By early 2020, each of them had more than 550,000. Then American shut down both accounts.
From Feldberg’s summit, the Black Forest’s grassy slopes look ready to hold snow for months. But for four years running, no snow fell over the vital Christmas break, and the ranger of 36 years will not guess what comes next.
Henry Dickson has been an Amazon customer for 20 years. Then his iPad was bricked, and to log back in, Amazon asked him to approve a notification on the very device he had lost access to. He remains locked out.
George Meyer’s voucher promised unlimited mileage on a 27-day rental in France. Then he returned the car three hours late at Charles de Gaulle, and Europcar billed him $650 for additional kilometers. Can a short delay void an unlimited contract?
On the morning Marianne Piepenburg was due to collect her rental car in Avignon, arsonists attacked the French rail lines and she could not reach the counter. National canceled her reservation, then charged her $403 more for a replacement car.
November travel is a trap. Freezing when your Uber arrives at 5 a.m., then 70 degrees by check-in. So you pack everything: the shell, the backup blazer, the just-in-case shoes. But knowing what to leave home saves the most room.
Only 3 seats left at this fare. Booked 17 times today. A clock ticks down beside the price. If you are booking a holiday trip, you have surely seen the warnings. But do any of those numbers actually mean anything?
The extras travelers pay are climbing fast. This year Edinburgh launched a new visitor levy, Japan tripled its departure tax, and the U.S. hiked park fees for foreigners. Officials say the money is earmarked. But does that make it fair?
Just outside Melbourne, behind a predator-proof fence at Mt. Rothwell, dozens of Southern Brush-tailed Rock-wallabies peek over the granite. They are undeniably cute. But the woman who runs this sanctuary has one rule for visitors: do not call them that.
Paul Clarke’s GE Profile ice maker needs one part. GE Parts has shipped it eight times, and every time the propeller arrived shattered, with the broken blades missing from the sealed bag. Four months on, his $3,000 machine still fails.
