On a frenetic holiday weekend, I drove to Alabama’s Gulf Coast with the kids. Maybe I should have known better. “How to survive Alabama’s Gulf Coast with the kids”
Anna Weinstein wants a refund for a dirty ski resort rental that she rejected upon arrival. Can Vrbo, the site through which she booked the condo, help her — or does she need a consumer advocate? “This is a dirty ski resort rental! I want a refund”
When Thomas Bifano booked a Zipcar to run a few errands in Boston, he thought he would only share a car. But Zipcar added one more thing: a parking ticket earned by a previous driver. Now Bifano wants my advocacy team to help us fix his car sharing problem. “I wanted to share a car — not these parking tickets!”
After a 40-hour flight delay from San Francisco, Sandra Gronenberg finds that United Airlines has left her stranded in Frankfurt without a connecting train ticket home as agreed. Now she wants a refund for the new tickets that this oversight forced her to buy.
Can I help untangle this mess? “Why did United Airlines strand me in Frankfurt? I want a refund!”
There’s a grasshopper invasion in Las Vegas. And people like Julie Peterson want to know if her travel insurance covers grasshopper invasions. “Is the Las Vegas grasshopper invasion covered by my insurance?”