When John Bartolotta’s dishwasher breaks down, he asks Sears for help in fixing it. Then he decides to buy a new dishwasher instead. Can he get his prepaid repair fee refunded?
Why is RVshare holding Aaron Olbrich’s $1,500 deposit after he returns his rental van? And can he ever get his money back?
Jeff Berman’s flight from Seattle to Quebec City was a nightmare. A delay on the first leg of his flight left him stranded in Calgary, and the only way out was to buy a new ticket to his final destination.
Imagine settling into your economy class seat on a 13-hour flight, only to find a stranger’s shoes occupying the space beside you.
When it comes to sustainability, you might not expect much from Qatar, a place that air-conditions its soccer stadiums, parks, and even outdoor malls.
The electric pressure washer Halley Thompson orders from Amazon doesn’t work. Why won’t Amazon let her return it for a refund?
Aman Chawla cancels his hotel room in Wrocław, Poland, made through Booking.com. But even though he’s within the cancellation window, he’s not getting a refund. Did he lose his $742?
When Air France flagged Elana Gershuny’s ticket as fraudulent, it didn’t just strand her in Lyon, France. It also landed her on a secret airline blacklist.
Why are passengers acting so badly? And what can you do if you’re seated next to an entitled passenger?
It’s that moment of hesitation before you head out the door. The one where you ask, “Is it safe to leave my valuables in my hotel room?”
