Here it is: The complete guide to holiday travel
The upcoming winter travel holidays — Thanksgiving, Christmas and New Year’s — will be busy, according to booking numbers and customer surveys. Here’s how to travel without losing your mind.
Christopher Elliott
My kitchen cabinets are peeling! Can Home Depot customer service help?
Joslin Leasca’s kitchen cabinets are peeling, and she wants Home Depot customer service to refund the $17,822 she paid for them.
This is how not to get Hertz car rental Five Star status
How do you get Hertz car rental Five Star status, and how do you make it stick? What can you do when you reach status, but the company won’t recognize it?
Take that back: The ultimate guide to a product return
Most product returns are uneventful. You send the item back in its original packaging, you get a refund or exchange. But what if yours isn’t?
This Samsung dishwasher keeps breaking — can I get a refund now?
Jason Blanke’s Samsung dishwasher is less than three years old, but it’s ready for the junkyard. It’s leaky, it won’t run, and Blanke’s best efforts to fix the appliance have gone down the drain. But is he entitled to a refund?
The ultimate guide to getting a repair, replacement or refund for your broken appliance
Kristin Sorensen wanted a repair, replacement or refund for her broken GE appliances. She’d bought an oven, refrigerator, and dishwasher at Home Depot. And then everything fell apart.
Airbnb price change after booking: Can they charge more for fewer days?
Marcia Murphy expected a price change from Airbnb when she dropped one day from her weekend stay at a rental in Charlotte. And that’s exactly what she got. Airbnb charged her an extra $22. Wait, what? Why would you pay more for fewer days? The answer is: Airbnb math. (Also known as airline math.)
Cell phone customer service: How to get virtually any problem fixed now
If you have cell phone customer service problem, here’s a complete guide that will help you get it fixed.
