Revenge travel, or taking a vacation to “get back” at COVID for keeping you trapped during a lockdown, was a phenomenon last year. And you’d assume that this fall, people would want to take a break. But they aren’t.
Leslie Luke orders dresses from an online store, but he never receives them. Why won’t his credit card help him get a refund?
The vacation rental Carol Wilson books for her group through Vacasa is infested with rats and insects. Vacasa offers to refund one night. Can they get all of their money back?
There’s been a lot of talk about banning kids from planes lately. Maybe it’s an idea worth considering. Here’s why.
How do you solve a problem with a cruise? Here’s one Holland America passenger who had raw sewage in his cabin. And this is how he fixed it.
Samsung offers Joe King a refund for his home security starter kit, but then refuses to pay him. Can it do that?
If you’ve ever opened the door to your hotel room and said, “Nope — I’m not doing that!” then you’ve probably wondered: When should you reject your hotel room?
American Airlines downgrades Thomas Sennett and his family to economy class on their flights from Boston to Phoenix. Why isn’t it refunding the fare difference?
Many airlines have hidden fees. But now Congress wants to undo the full-fare advertising rule — and that would make it even easier.
Laura Lowry’s Sollevare wine cooler doesn’t work, and neither does the replacement. Who does she talk to about a refund?
