When Linette Warnecke’s travel companion breaks her hip and has to cancel a Greek vacation, Great Value Vacations is reluctant to refund the vacation. What can she do to encourage the tour operator to do the right thing? Read more “Her Great Value Vacations refund problem isn’t so great”
Author: Christopher Elliott
Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes weekly columns for King Features Syndicate, USA Today, and the Washington Post. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on Twitter, Facebook, and LinkedIn, or sign up for his daily newsletter.
Read more of Christopher's articles here.A gate agent’s mistake results in their lost vacation
An airline gate agent made a mistake about Anita Tolani’s daughter’s passport, resulting in her losing her hard-earned vacation to the Bahamas. At least, that’s what she claims. Read more “A gate agent’s mistake results in their lost vacation”
What to expect when you travel this year
If you like crowds, personalized travel experiences or talking to machines, then you’re going to love traveling in 2019. That’s because “overtourism,” personalization and artificial intelligence rank among the top travel trends of the new year, experts say. And, as in years past, you’ll also pay more to get where you’re going. Read more “What to expect when you travel this year”
What do travelers really want this year?
Honesty. Respect. And a little space. That’s all travelers want in 2019. Are they asking for too much? Read more “What do travelers really want this year?”
Think vacation rental management companies aren’t worth it? You’re wrong
If you think vacation rental management companies aren’t worth using, then I have a story for you. Two, actually. Read more “Think vacation rental management companies aren’t worth it? You’re wrong”