Ski patrol won’t save you from a $30,000 rescue bill. But this might.
When it comes to skiing, it may be impossible to have too much travel insurance coverage.
Christopher Elliott
Will StubHub’s FanProtect promise protect me when I can’t see Jason Bonham?
Charlene Burgett faces every concertgoer’s nightmare when she discovers her expensive StubHub tickets offer no view of Jason Bonham, the drummer she specifically came to see at the Celebrity Theatre in Phoenix. Can she get a refund?
I canceled my “flexi” ferry tickets. Did I lose all my money?
Mike Marsden cancels his Brittany Ferries booking three months before his sailing date, only to discover the company is keeping his $390 deposit. Despite having a “flexi” ticket and legitimate health concerns, the ferry line says the cancellation is final. Is it really?
Marriott closed my hotel but kept my money — and offered gift cards instead
When Jason Hanna prepaid $525 for a weekend at the Four Points by Sheraton LAX, he expected to stay at the Four Points by Sheraton LAX.
The secret ways travel companies get you to pay more — and how to beat them
Aren’t you being a little paranoid, thinking that your airline or hotel is spying on you? Are you overdoing it by switching to “private” mode on your browser when you buy airline tickets, to avoid paying a higher price?
Airport security rules are changing again—and it’s a mess
For years, governments have promised a seamless world of airport security where you could leave your laptop in your bag and bring a full-sized bottle of water through the scanner.
Despite what you may have heard, that world isn’t here yet.
Why it’s time to let Spirit Airlines go
Spirit Airlines is haunting the halls of bankruptcy court again. For the second time in about a year, the threat of liquidation looms large for the beleaguered discount carrier.
Will this 10 percent interest cap kill your airline points?
The president has called for a massive cut to credit card interest rates. Airlines warn it could end loyalty programs as we know them.
In Seoul, luxury hotels shed plastic and recycle keycards to go green
The Four Seasons Seoul has embarked on an ambitious project to become more sustainable.
My insurance says I owe nothing, so why is Quest Diagnostics demanding $563?
Jan Burnett thinks her routine blood tests are behind her when she receives an explanation of benefits showing zero patient responsibility. But more than a year later, a collections notice arrived demanding payment for the same tests. Now she’s caught in a bureaucratic nightmare between Quest Diagnostics, her insurance company, and a collections agency.