Here to help
Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He also hosts a weekly consumer advocacy podcast on Spotify. He's the author of numerous books on consumer advocacy and writes weekly columns for King Features Syndicate, USA Today, and the Washington Post. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on Twitter, Facebook, and LinkedIn, or sign up for his daily newsletter.
Read more of Christopher's articles here.From phoning a travel agent to clicking an airline site, there are many ways to book air travel. Maybe too many. So what’s the best way to buy airline tickets?
It depends. Here’s a guide to help you sort it out: Read more “The best way to buy airline tickets”
Renting a car can be complicated. From fees to fuel purchase options, the process is enough to confuse even the most experienced traveler. But let’s keep it simple. Here’s your ultimate guide on how to rent a car. Read more “How to rent a car: the ultimate guide”
Robbyn Parker just wants his dealership to fix his car. But now the company is ignoring his plea for help. (Reprint) Read more “I just want the dealership to fix my car!”
Last fall, Kent Schroeder and his wife were looking forward to spending their anniversary at a Sandals resort in Jamaica. Then tragedy struck and his wife unexpectedly died. But when he tried to cancel the Sandals trip, he encountered an unbending company policy that wouldn’t allow for a refund — even under the terrible circumstances. But why wouldn’t Sandals allow the grieving widower to give the trip away to his daughter?
That’s what Schroeder wants the Elliott Advocacy team to find out. (Reprint)
Read more “Sandals will not let me cancel my trip. Can I give it away?”
Are you wondering about how to conduct social distancing on your next plane trip? Then here is the information you need. Read more “Social distancing on a plane? This is how to do it”
Alan Sanchez says he did not cancel his recent Vrbo reservation but he thinks he knows who did — and why. Now he’s demanding a refund and he wants the Elliott Advocacy team to help get it.
Read more “I did not cancel my Vrbo reservation — so who did?”
