Did Lufthansa “steal” her laptop computer?
Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back.
Christopher Elliott
Can I tell you a secret about airport security?
If you think America’s airport security systems are obsessed with secrecy, you should meet Jose Lacson.
Is this British Airways flight bad enough for you?
Arthur West’s 50th anniversary trip to Venice was “extremely enjoyable” — except for one little issue: the British Airways flights. All of them.
Help! I can’t make my cruise because of a hurricane
Debra Weissman can’t get to Seattle because of a hurricane. Her cruise line will only offer a 75 percent credit toward a future sailing, even though she bought insurance. Is that enough?
Is this enough compensation for my canceled room?
With Superstorm Sandy the host told her she could cancel her reservation in light of the looming natural disaster.
My T-Mobile phone doesn’t work — now what?
Robin Myer’s phone doesn’t work. Neither does her daughter’s. T-Mobile doesn’t seem to care. Can their phones be fixed?
Look out! 4 things that get damaged at the airport
TSA agents believe they are the last line of defense against terrorism, and that sometimes you have to break a few metaphorical eggs to keep America safe.
No ‘super’ savings on my Las Vegas strip hotel
Jerome Garcia’s Hotwire hotel room is in the wrong place and overpriced. But did the online travel agency do anything wrong — and does he deserve a refund?