Christopher Elliott
It’s great to have Bank of America in my corner — seriously
Bank of America gets more than its fair share of complaints. But Ann Rieke had a terrific experience with her B of A credit card.
I missed my brother’s wedding and now I’m missing my refund
Ronnee Schweizer’s flight to the Virgin Islands is canceled, and when her online agency issues a refund, part of the money is missing. How does she get it back?
Get me out of AAA renewal hell, please!
Ruth Marino just wants to renew her AAA membership. But her credit card company is not making it easy.
A silent majority sounds off about airport security
Intrusive airport searches are just fine with a majority of air travelers. They also think the TSA has singlehandedly prevented a 9/11 repeat.
Oh no, Budget had second thoughts about my discount
Brandon Chase’s car rental company says it’s made a mistake on his bill, and reverses a discount long after his rental. Is it allowed to do that? And what are his rights?