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Essential Reading

For years, governments have promised a seamless world of airport security where you could leave your laptop in your bag and bring a full-sized bottle of water through the scanner.

Airport security rules are changing again—and it’s a mess

let Spirit Airlines go

Why it’s time to let Spirit Airlines go

The president has called for a massive cut to credit card interest rates. Airlines warn it could end loyalty programs as we know them.

Will this 10 percent interest cap kill your airline points?

american airlines issues

My 2-year-old gave up his seat on an American Airlines flight. Where’s my refund!

Teresa McGee thought she'd done everything right before her flight from Detroit to Charlotte. But she never expected American Airlines to not do everything right.

She showed up two hours early for her flight. Why did American Airlines cancel her ticket?

Patrick Bruce books flights through Orbitz with "free" checked bags -- only to learn the airline’s ticket includes no such perk. Who’s responsible for his $540 baggage fee shock?

Orbitz promised me a free bag on my flight to Frankfurt. Why do I have to pay?

Patrick Bruce books flights through Orbitz with “free” checked bags — only to learn the airline’s ticket includes no such perk. Who’s responsible for his $540 baggage fee shock?

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Latest Stories

Patrick Bruce books flights through Orbitz with "free" checked bags -- only to learn the airline’s ticket includes no such perk. Who’s responsible for his $540 baggage fee shock?

Orbitz promised me a free bag on my flight to Frankfurt. Why do I have to pay?

When Joanne Smikle made a $1,000 payment on her Chase credit card bill, she assumed the transaction had gone through. The money left her Tower Federal Credit Union account. Chase credited the payment. Everything looked normal.

Chase made my $1,000 payment vanish into thin air — how do I get it back?

AI is making travel scams impossible to spot

AI is making travel scams impossible to spot — unless you know these strategies

bag fees hike

CONSUMER ALERT: Airlines are hiking bag fees—again

Your airline might be spying on you — and it should be illegal

Your airline might be spying on you — and it should be illegal

Will an Iran war ground your travel plans?

Will an Iran war ground your travel plans?

This is the most dangerous thing you can do when you travel

This is the most dangerous thing you can do when you travel

Joanne Pantaleo thought her pricey high-frequency wand would grow hair, not headaches. After the gadget died, the merchant vanished, and American Express sided with the fraudsters. Is she stuck with a broken gadget?

Beware the Vortex! How a $197 hair gadget sparked a three-month fight with American Express

Advocacy

When Joanne Smikle made a $1,000 payment on her Chase credit card bill, she assumed the transaction had gone through. The money left her Tower Federal Credit Union account. Chase credited the payment. Everything looked normal.

Chase made my $1,000 payment vanish into thin air — how do I get it back?

My Enterprise rental car broke down! Do I deserve a refund?

My Enterprise rental car broke down! Do I deserve a refund?

Susan Kemen is a Broadway superfan, but the Broadway themed cruise she booked is apparently not a fan of hers. Just a day after she plunked down $4,996 to see her favorite performers on the Norwegian Gem, she received a disturbing phone call.

She paid $4,996 for a Broadway cruise — then she got this shocking phone call

marriot hotel issues

Marriott closed my hotel but kept my money — and offered gift cards instead

westjet

Weather excuse doesn’t add up for this Booking.com customer

GE dishwasher

Who’s responsible for a dishwasher disaster that almost burned down my home?

amtrak

This $1,200 Amtrak ticket vanished into thin air. Was she scammed?

Mitch Gershenfeld expected an adventure when he retired to travel the world -- not a medical misadventure that would pit him against his health insurance company. But that's exactly what he got after landing in a hospital in Doha and then filing a claim with GeoBlue.

Help! GeoBlue keeps asking for the same documents again — and it won’t pay my $17,746 claim

Destinations

Germany's Eifel region

In Germany’s Eifel region, sustaining memories and nature (and a volcano or two)

In Seoul, luxury hotels shed plastic and recycle keycards to go green

In Seoul, luxury hotels shed plastic and recycle keycards to go green

The turquoise water lapping against Okinawa's pebbled beach is so clear that you can see an occasional parrotfish streaking by. Just behind it, the Hoshinoya Okinawa's low-slung modernist villas blend into a landscape of gnarled fukugi trees and hibiscus.

Behind the fight for sustainable tourism in Okinawa

sustainability

Are these up-and-coming sustainable cities worth visiting?

taipei luxury hotels

In Taipei, luxury hotels are leading a green travel revolution

For 2026, the question isn't just where to go, but what to rediscover. Here are six places I want to visit again

Go here next year: 6 places you have to discover in 2026

To see Kokomo's Christmas trees, you have to dive into the South Pacific. These trees aren't decorated with tinsel or lights. They're rebar skeletons suspended in the gentle currents of the Great Astrolabe Reef, covered in fragments of living coral.

Why is a five-star resort in Fiji planting metal Christmas trees underwater?

The Langham's dinner buffet in Hong Kong is a showcase of Chinese cuisine. You can find an extensive selection of dim sum, wonton dumplings, barbecue, and tofu pudding for dessert. But the luxury hotel's spread is also at the forefront of the city's sustainability efforts.

In Hong Kong, oyster shells and creative engineering pave the way to a greener future

Safe Travels

This is the most dangerous thing you can do when you travel

This is the most dangerous thing you can do when you travel

When it comes to skiing, it may be impossible to have too much travel insurance coverage.

Ski patrol won’t save you from a $30,000 rescue bill. But this might.

One of Wes Wakefield's favorite travel hacks is a packing cube. These small, inexpensive accessories can help you fit more clothes into your luggage than you probably thought possible.

How to find the best packing cube and use it to outsmart an airline

For millions of travelers, water safety isn’t just a footnote -- it’s the silent saboteur of vacations.

The truth about drinking water abroad that could save your next vacation

risky trip

Your next trip could be riskier than you think — here’s why (and how to adapt)

Holiday travel in 2025 is more unpredictable than ever. From flight delays and border confusion to cybersecurity threats and lost bags, this season demands extra vigilance. Learn what steps travelers are taking—from smart planning to expanded travel insurance—to stay safe and protect their investment.

Holiday travel safety: Here’s what could go wrong — and how you can avoid it

Holiday travel brings risks like cancellations and illness. Experts say insurance is crucial this year, with policies offering more medical coverage. Learn strategies to protect your Thanksgiving, Christmas, or New Year's trip.

Everything you need to know about buying travel insurance for the holiday travel season

Travel insurance is evolving! Learn about surprising post-departure benefits that can save your trip (and your wallet) when things go wrong abroad.

Travel insurance companies are adding new post-departure benefits. Here’s what you can expect.

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