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Elliott Report

Home
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Company Contacts
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- Elliott Confidential (Daily)
- Media Leads (Weekly)
About
Contact Us

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A lone figure carrying a guitar case walks toward an empty stage under a sunset sky

Advocacy

When your Daryl Hall concert is canceled but the refund is out of touch

Robert Logan paid $489 on StubHub for concert tickets. The artist canceled the show and never rescheduled. Logan called six times for his refund. Each time he heard…

A traveler at a cafe table looks at a laptop showing a travel insurance menu of snow, hurricane and northern lights options

On Travel

Is it worth paying extra for a “risk-free” vacation?

Silhouetted travelers wait in a security line against a wall of tall terminal windows at dusk

Forum

Have we forgotten the lessons of 9/11?

Essential Reading

Commentary

Pace the frontier? In travel, AI is already making our lives miserable

Safe Travels

Is travel insurance useless in a crisis? Here’s what you need to know

Problem Solved

Rover left my dog home alone for 17 hours, and now it refuses to pay the vet bill

The Travel Troubleshooter

Can Princess Cruises charge you more after you paid in full?

Advocacy

Frontier Airlines baggage fees: When the sizer says yes but the agent says no

Latest Stories

A traveler in a straw hat frames a shot with a 35 mm film camera in an old desert city

On Travel

Analog travel: why film cameras and paper maps are back

A lone traveler with a suitcase stands at a terminal window watching a jet on the ramp

Forum

The government is letting airlines off the hook for some flight delays. Here’s what it means for you.

A cartoon watchdog sits on an airfield watching a row of small parked jets in the distance

Commentary

An air travel watchdog woke up after three years. It wants to bark at posters.

A timber solar-powered cabin on a grassy slope above a braided river, snowy peaks behind

Destinations

These New Zealand eco-lodges are redefining sustainability (and reaching for the stars)

Commentary

More

Dejected man sitting on a step beneath a money-transfer storefront sign

Why I turned down a $15,000 case

Dirk Shearer says he was scammed out of $15,000 through a money transfer. He filed a claim, then…

Wary pedestrian checking his phone on a sidewalk as a ride-hail car waits at the curb

The price on your screen is fiction

What if a grocery store charged you more for milk because it knew how many kids you had?…

Woman glaring at her phone in exasperation while a small cartoon robot walks away behind her

Every customer should have the right to reach a human

Hackers cleaned out Amy Pollick's PayPal account. The bot offered to connect her to a human. She typed…

A cartoon scene under a wide blue sky. A dark-haired woman in a white shirt and teal skirt stands on bare sandy ground holding the hand of a small boy in a green shirt. Both are seen from behind and below, faces tilted upward. High above them a white airliner climbs away trailing thin contrails. Low buildings and floodlight masts sit on the horizon at the right. airline preemption

States are doubling down on consumer protections. But why do airlines get a pass?

Federal preemption was the last thing on Jamie Baltus's mind when she booked her tickets from Chicago to…

Advocacy

More

Stunned older couple standing beside a small car with a plume of dark smoke rising from it

Help! Budget says I smoked in my car—but these photos prove nothing!

Alarmed traveler facing an unsmiling agent across a counter with a monitor between them

Banned by JetBlue after booking through the wrong website

Five dogs of different sizes sitting together in an open hotel elevator

How to get a refund when your luxury hotel stay goes to the dogs

ar rental customer staring open-mouthed at a receipt reading Avis $450 cleaning fee

Avis said she smoked in her rental car, but she had an alibi

Destinations

More

Dave Beeche, CEO of the tour operator RealNZ, in his Queenstown office.

Can you turn tourists into conservationists? How one tour operator is trying to close the “say-do” gap

Michael Sly, Queenstown's Compost King, shows off a handful of fresh lawn latte powder at his fruit stand.

In Queenstown, tourism sustainability comes down to earth

Te Pae Christchurch, the city's new carbon zero certified convention center.

From earthquake rubble to carbon zero: Here’s how Christchurch is building a greener city

Harri Fletcher, the head chef at Everybody Eats in Wellington, New Zealand.

Can Wellington become the world’s first zero-waste capital?

Safe Travels

More

Alarmed traveler with a suitcase beside a rising bar chart labeled travel insurance cost

How to save money on travel insurance without giving up the coverage you need

Traveler with a suitcase staring at an empty resort pool surrounded by scattered storm debris

Why a hurricane that misses you can still ruin your vacation—and what to do about it

Traveler at a hotel front desk photographing a long paper receipt with his smartphone

More travelers are losing their insurance claims because of this. Don’t be one of them.

Cartoon of a green-faced traveler clutching his stomach as he rushes toward a restroom door, a palm-lined resort at dusk behind him.

How an airport sandwich could destroy your next vacation

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