Essential Reading Airport security rules are changing again—and it’s a mess Why it’s time to let Spirit Airlines go Will this 10 percent interest cap kill your airline points? My 2-year-old gave up his seat on an American Airlines flight. Where’s my refund! She showed up two hours early for her flight. Why did American Airlines cancel her ticket? AI is making travel scams impossible to spot — unless you know these strategies … Read more Company Contacts We publish the names and emails of customer service managers. Check out our directory. Uber Lyft Paypal Amazon Airbnb See all contacts Latest Stories AI is making travel scams impossible to spot — unless you know these strategies CONSUMER ALERT: Airlines are hiking bag fees—again Your airline might be spying on you — and it should be illegal Will an Iran war ground your travel plans? This is the most dangerous thing you can do when you travel Beware the Vortex! How a $197 hair gadget sparked a three-month fight with American Express I paid Holland America for a cruise, but now it wants another $800! My Enterprise rental car broke down! Do I deserve a refund? Advocacy My Enterprise rental car broke down! Do I deserve a refund? She paid $4,996 for a Broadway cruise — then she got this shocking phone call Marriott closed my hotel but kept my money — and offered gift cards instead Weather excuse doesn’t add up for this Booking.com customer Who’s responsible for a dishwasher disaster that almost burned down my home? This $1,200 Amtrak ticket vanished into thin air. Was she scammed? Help! GeoBlue keeps asking for the same documents again — and it won’t pay my $17,746 claim My 2-year-old gave up his seat on an American Airlines flight. Where’s my refund! Destinations In Germany’s Eifel region, sustaining memories and nature (and a volcano or two) In Seoul, luxury hotels shed plastic and recycle keycards to go green Behind the fight for sustainable tourism in Okinawa Are these up-and-coming sustainable cities worth visiting? In Taipei, luxury hotels are leading a green travel revolution Go here next year: 6 places you have to discover in 2026 Why is a five-star resort in Fiji planting metal Christmas trees underwater? In Hong Kong, oyster shells and creative engineering pave the way to a greener future Safe Travels This is the most dangerous thing you can do when you travel Ski patrol won’t save you from a $30,000 rescue bill. But this might. How to find the best packing cube and use it to outsmart an airline The truth about drinking water abroad that could save your next vacation Your next trip could be riskier than you think — here’s why (and how to adapt) Holiday travel safety: Here’s what could go wrong — and how you can avoid it Everything you need to know about buying travel insurance for the holiday travel season Travel insurance companies are adding new post-departure benefits. Here’s what you can expect.
