Advocacy
Hells bells! How did these AC/DC tickets go from front stage to the worst seats in the house
Jerry Auer checked StubHub's seating map, saw his section next to the stage, and paid $506 for concert tickets. The map was flipped. He had bought seats behind…
Commentary
MorePace the frontier? In travel, AI is already making our lives miserable
An algorithm sets your airfare. Another sets the hotel's rate. A third answers your complaint with a non-answer,…
An air travel watchdog woke up after three years. It wants to bark at posters.
A federal committee created to give air travelers a voice inside the government meets this month for the…
Why I turned down a $15,000 case
Dirk Shearer says he was scammed out of $15,000 through a money transfer. He filed a claim, then…
The price on your screen is fiction
What if a grocery store charged you more for milk because it knew how many kids you had?…