Here to help
The vacation rental took a nice picture. There was a white picket fence, a spacious living room with modern furniture, and the location was perfect. Who knew it would be the worst vacation rental ever?
Well, I should have. Read more “Is this the worst vacation rental ever?”
When WOW Air died earlier this year, Lufthansa made its passengers a seemingly generous offer: a 25 percent discount if they rebooked with the German carrier. Victoria Corless decided to accept. But why is her Lufthansa offer so hard to redeem?
You’re not going to like the answer. I know she doesn’t. Read more “Why is this Lufthansa offer so hard to redeem?”
Ted Kelley says his wife made a simple passport mistake last year that snowballed into a $17,766 travel disaster.
The couple had never heard of the Schengen area or its passport requirements for U.S. citizens. But when they tried to check in for their business class flight to Italy, a Lufthansa representative quickly explained the facts. Kelley’s wife’s passport didn’t have the required 90-days validity from their return date, and the airline denied boarding to the couple. Read more “How did a simple passport mistake end in a $17,766 travel disaster?”
What if you traveled half-way around the world only to find the Airbnb rental you booked is likely illegal? That’s the situation that recently confronted Alex Tarce when he tried to check into his Tokyo rental. The host asked him to sneak in behind the doorman’s back and he refused.
Now Tarce wants a refund. Can we help? Read more “What happens if you book an illegal Airbnb?”
Do you laugh out loud when you hear the words “walkable Los Angeles”? I used to, too, since LA has a reputation for being all freeways and suburbs. But some of the best parts of the City of Angels are more accessible to pedestrians than you might think. Read more “Yes, Los Angeles is a walkable city. Here’s how we discovered it.”
