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Elliott Report

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Essential Reading

Are Chase Ultimate Rewards refundable?

Can I get my 173,116 Chase Ultimate Rewards points refunded?

Disappearing Zelle App

How to get your money back from a Zelle scam or accidental money transfer

PayPal Phishing scam

This PayPal invoice scam almost got me. Here’s how to spot it

Expert advice for booking the best hotel and finding the lowest rate

How to fix your own consumer problem

Cristina Criado's flight diverted to Panama City after a tragic accident closed the airport in Lima. Does American Airlines owe her a refund for her trip in vain -- and if so, how much?

My flight never made it to Lima. Why won’t American Airlines get my refund approved?

Cristina Criado’s flight diverted to Panama City after a tragic accident closed the airport in Lima. Does American Airlines owe her a refund for her trip in vain — and if so, how much?

Company Contacts

We publish the names and emails of customer service managers. Check out our directory.

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Latest Stories

Cristina Criado's flight diverted to Panama City after a tragic accident closed the airport in Lima. Does American Airlines owe her a refund for her trip in vain -- and if so, how much?

My flight never made it to Lima. Why won’t American Airlines get my refund approved?

Shocked PayPal customer tries to get fraudulent charges reversed.

Unauthorized charges on your PayPal account? Here’s how to get your money back now

Woman screaming. She is made out of Hilton credit cards.

Hilton points problem: I canceled my stay — but they charged me anyway!

Denied travel insurance claim? Here's what to do.

Travel insurance claim denied? Here’s how to turn a “no” into a “yes”

Random man with Apple AirPods.

Can American Airlines find my missing Apple AirPods?

How do you get a refund on Ticketmaster tickets?

How to get a refund from Ticketmaster

Are portable concentrators are allowed on planes? One couple on a Viking Cruise found the answer the hard way: not necessarily.

Will Viking cover her airfare cost after a surprise portable oxygen problem?

Holiday travel advice

Here it is: The complete guide to holiday travel

Ultimate Guides

Holiday travel advice

Here it is: The complete guide to holiday travel

Take that back: The ultimate guide to a product return

Appliance repair

The ultimate guide to getting a repair, replacement or refund for your broken appliance

Cell phone customer service: How to get virtually any problem fixed now

The ultimate passenger guide to Lyft, Uber and ridesharing

The ultimate guide to booking a tour

The ultimate guide to taking a cruise.

The ultimate guide to taking a cruise now

Airline flight credits

The complete guide to using your airline flight credit now

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What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

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