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Elliott Report

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Essential Reading

From space cakes to street food, travelers are eating risky things on vacation. Experts warn what to avoid to prevent illness and ruined trips.

The things you should never eat when you’re on vacation

Why your hotel stay feels like a rip-off. Discover the essential amenities hotels should provide and how to avoid extra charges this summer.

Why your hotel stay feels like a rip-off (and how to fix it)

Aman Chawla cancels his hotel room in Wrocław, Poland, made through Booking.com. But even though he's within the cancellation window, he's not getting a refund. Did he lose his $742?

I canceled on time! Why can’t I get my money back from Booking.com?

Alice Mansergh, CEO of Tourism Ireland.

Does Ireland’s green tourism transformation make it worth a visit?

Amie Tugwell's Vrbo rental is contaminated with mold. She and her family checked out after one night. Why can't she get her money back?

Mold in my vacation rental! I want a refund from Vrbo

After Airbnb bans Kevin Donovan for life, he tries to find out why. But Airbnb won't tell him. Will it tell this consumer advocate?

Help! Airbnb banned me for life — but won’t say why

After Airbnb bans Kevin Donovan for life, he tries to find out why. But Airbnb won’t tell him. Will it tell this consumer advocate?

Company Contacts

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Latest Stories

After Airbnb bans Kevin Donovan for life, he tries to find out why. But Airbnb won't tell him. Will it tell this consumer advocate?

Help! Airbnb banned me for life — but won’t say why

Bonnie Roeder-Burns tracked her delayed bag with an AirTag. When it finally arrived, valuables were missing—but Iberia Airlines denied her claim, citing no visible damage. With help from a travel advocate and strong documentation, she pushed back—and won. Here's what travelers must know about proving loss and fighting back after pilfered luggage.

Pilfered luggage problem: Why won’t Iberia help me?

Passengers are arriving hours early, becoming "gate campers." But experts say instead of waiting, travelers should use airline apps, check security times, and even explore the airport.

Passengers are arriving too early for their flights. They should do this instead.

Tokyo’s pace is intense—but so is its wellness culture. From the sleep-optimized Westin Yokohama to forest bathing in Yoyogi Park, visitors are discovering new ways to reset after long flights. Whether it's spa rituals, onsen baths, or SmartBeds at capsule hotels, Tokyo is proving that self-care here is both serious and accessible.

Travelers to Tokyo are fighting jet lag and stress. Here’s what they’ll find.

George Cleveland cancels DirecTV, but it hits him with a $40 fee 10 months later. Can a company charge you for a fee it never mentioned?

DirecTV charged me a $40 fee almost a year after I canceled — what can I do?

Locked out of their Airbnb during a rainstorm, guests were billed $385 for the faulty keypad. Airbnb sided with the host, refusing to drop the unfair charge.

Locked out and charged $385 for getting into my Airbnb — is that fair?

Brian Dunn's rental car was unsafe to drive. When he tried to return it, Sixt slapped him with a $794 tow charge he never authorized.

Why is Sixt charging me $794 for a tow I never requested?

Do you knock three times on the airplane fuselage before you board a flight? Or do you carry a lucky rabbit's foot on vacation? If you do, then you might be a superstitious traveler.

Travelers are becoming more superstitious. Here’s what they’re doing (and here’s what actually works)

Ultimate Guides

When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

Thinking about a spring break vacation? You better think fast, because the 2025 spring break travel season will be busier -- and potentially more expensive -- than ever.

Here’s your insider guide to spring break travel in 2025

The busy 2023 holiday travel season, which runs from the end of November until early January, will be one for the record books. Here's how to survive it.

Here’s your ultimate guide to holiday travel

Here's the ultimate guide to travel food, which includes advice on where to eat and how to avoid unwanted weight gain.

Eat this! The ultimate guide to travel food

If you're going somewhere, chances are you need a reliable carry-on or rollaboard. But how do you buy the best luggage for your next trip?

Here’s how to buy the best luggage for your next trip

Travel prices are falling like leaves on a late October afternoon in Martha's Vineyard. No question about it, autumn will be a great time to travel -- it always has been.

Here’s your ultimate guide to fall travel

Sitting in a pressurized aluminum tube for hours at a time takes a heavy toll on your body. So how do the pros survive a long flight in economy class? And how do they avoid jet lag?

Expert tips for surviving a long flight in economy class and avoiding jet lag

Navigating the world of travel can be complex. Find out how a travel advisor can simplify your journey, especially for unique trips like solo travel or senior travel. We'll explore when to engage a travel advisor, how they can enhance your trip, their costs, and strategies to find the right advisor for your needs.

The ultimate guide to finding a travel advisor

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

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