On Travel
How useless extras are driving up your airfare
On a 14-hour flight to Manila, Phil Lockwood tracked every piece of waste his family of five left behind: 17 plastic cups, five half-eaten sandwiches, five amenity kits.…
Commentary
MoreThe rest of the world is protecting air travelers. Why isn’t the U.S.?
You feel it at the gate when your flight is delayed a third time and nobody offers an…
Guilty until proven innocent? You are if you rent a car.
Minutes after Howard Gross picked up his Alamo rental in Nice, a tire warning light came on. An…
Rising hotel taxes need better disclosure. Here’s the fix.
You can negotiate a room rate, skip the minibar, maybe talk your way out of a resort fee.…
These 7 phrases will doom your consumer complaint
Most consumer complaints are fixable. But a discouraging number arrive pre-broken, sabotaged by the person who wrote them,…