Problem Solved
Samsung sent my broken projector back and called the case completed. Is there a way out?
William Hunt paid $365 for a Samsung projector that died after eight months, still under warranty. The repair center confirmed it was defective but said parts were unavailable.…
Commentary
MoreThe rest of the world is protecting air travelers. Why isn’t the U.S.?
You feel it at the gate when your flight is delayed a third time and nobody offers an…
Guilty until proven innocent? You are if you rent a car.
Minutes after Howard Gross picked up his Alamo rental in Nice, a tire warning light came on. An…
Rising hotel taxes need better disclosure. Here’s the fix.
You can negotiate a room rate, skip the minibar, maybe talk your way out of a resort fee.…
These 7 phrases will doom your consumer complaint
Most consumer complaints are fixable. But a discouraging number arrive pre-broken, sabotaged by the person who wrote them,…