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Elliott Report

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- Elliott Confidential (Premium)
- Media Leads (Weekly)
About
Contact Us

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Cartoon traveler at an airport terminal looking up at a dollar bill folded into a paper airplane

Commentary

A stunning reversal for airline consumer rights

The federal government has not assessed a single civil penalty against an airline for violating consumer protection rules this year. It has also been closing out formal passenger…

Traveler at a hotel front desk photographing a long paper receipt with his smartphone

Safe Travels

More travelers are losing their insurance claims because of this. Don’t be one of them.

Cartoon of a frustrated traveler holding up his phone at a hotel front desk while a stern clerk stands with folded arms and two companions wait with luggage.

Problem Solved

My hotel reservation disappeared. Why won’t Booking.com refund me for my new room?

Essential Reading

The Travel Troubleshooter

Viva Aerobus canceled my flight. Why did it send my $844 refund to the wrong bank?

Advocacy

The laws of physics say you can’t be in two places at once—unless you have a Capital One card

On Travel

Coolcations aren’t cool anymore. Why you should book a trip to a hot place

Forum

Should airlines ban robots?

Commentary

This summer’s biggest points swindle

Latest Stories

Te Pae Christchurch, the city's new carbon zero certified convention center.

Destinations

From earthquake rubble to carbon zero: Here’s how Christchurch is building a greener city

Cartoon of a woman in pajamas staring in shock at a laptop showing a $179 Furnished Finder charge, her cat asleep beside her on the bed.

Problem Solved

My Furnished Finder subscription auto-renewed. Why can’t I get a refund?

Cartoon of a woman photographing the front of a rental car with her phone in a parking lot, a Turo sign behind her.

The Travel Troubleshooter

Turo charged me $2,338 for damage I didn’t cause. Can I get a refund?

Cartoon of a dismayed traveler with a suitcase pleading at a reception desk while an unsmiling clerk stands with his arms folded.

Advocacy

Is this the worst check-in policy in the history of travel?

Commentary

More

Cartoon of a wide-eyed woman staring at a computer screen while booking a trip, packed luggage stacked beside her.

Airlines want to hide the real price of your ticket. Should the government let them?

Remember what booking a flight used to be like? You would spot a $99 fare, click it, and…

Black and white cartoon of a cruise ship docked beside a high prison wall topped with razor wire and a guard tower.

The FBI wants you to report cruise crime. Then what?

The FBI has a message for cruise passengers as vacation season begins: if you are assaulted, kidnapped, or…

Black and white cartoon of an annoyed traveler with a rolling suitcase glaring at an airline agent behind a check-in counter.

You’re mad at the wrong machine

Does the TSA want to measure your luggage? You might think so after a viral aviation report warned…

Black and white line cartoon of a worried man standing beside his car with a flat tire on a city street, an American flag flying behind him and steam rising in the air.

America gave the world the gift of travel. Now it’s destroying it.

America gave the world the modern vacation. But as the United States turns 250, it is on the…

Advocacy

More

Cartoon of a distressed blonde traveler holding a ticket at an airport counter, gesturing in protest at a giant Russian nesting doll standing in place of an agent.

I paid $500 for an upgrade on Swiss, then the airline kept it

Muted digital illustration of a distressed man in a suit sitting with his head in his hands at an airport, blurred travelers passing behind him.

The $1,863 mistake: Why a missing last name cost one passenger his ticket

Cartoon of a distressed man holding a paper marked "BANNED" and clutching his head in a rental car lot, while a smiling rental agent gestures beside a row of cars.

Banned for a century: How one driver beat the car rental blacklist

Illustration of a worried woman in a tank top standing at a cruise ship railing, shading her eyes with one hand as she scans the horizon against a clear blue sky.

SAS lost her luggage—then a motel in Stockholm found it

Destinations

More

Harri Fletcher, the head chef at Everybody Eats in Wellington, New Zealand.

Can Wellington become the world’s first zero-waste capital?

Danielle Shanahan, Zealandia’s CEO, shows a visitor the innovative fence surrounding the ecosanctuary in Wellington, New Zealand.

A New Zealand ecosanctuary with a 500-year plan to turn back the clock

Vicky Tohopu, owner of NIU Shack in Raiatea, collects herbs for her vegan lunch

On Tahiti’s outer islands, time is the ultimate luxury

Two repurposed concrete grain silos in Copenhagen converted into modern office space, an example of the city's adaptive reuse of old industrial buildings.

Sustainability you can feel: Copenhagen’s Nordic take on green tourism

Safe Travels

More

Cartoon of a green-faced traveler clutching his stomach as he rushes toward a restroom door, a palm-lined resort at dusk behind him.

How an airport sandwich could destroy your next vacation

Illustration of a man with a camera on a neck strap crouching to photograph the rear of a white rental car in a parking area, documenting its condition.

Do I still need to take photos of my rental car?

Cartoon of a frazzled, dirt-smudged hiker waving both arms for help on a wooded shoreline beside her startled terrier, as a fisherman in a small boat approaches across the water.

No more digital detoxes? Why you should keep your phone with you when you travel

from leaving the tv on to packing door alarms, travelers are getting innovative about hotel room security. learn how to enhance your safety on the road.

New ways to make your hotel room safe

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