Skip to content

Elliott Report

Home
Features
Company Contacts
Sites
Newsletters
- Elliott Confidential (Daily)
- Media Leads (Weekly)
About
Contact Us

Elliott Report

Home
Features
Company Contacts
Sites
Newsletters
- Elliott Confidential (Daily)
- Media Leads (Weekly)
About
Contact Us

A company wronged you. We help you fight back.

Our nonprofit advocacy team investigates consumer problems and gets real resolutions — refunds recovered, bans overturned, tickets restored. No fees, ever.

Get Help — It's Free How it works

Or do it yourself.

Search our directory of verified executive contacts at thousands of companies.

Marcus by Goldman Sachs Shane Confectionery OpenAI Perpay See all

A cartoon of a shocked woman reading a letter offering a $250 flight credit while a wide-eyed cat watches from the back of the couch.

The Travel Troubleshooter

American Airlines promised me a $650 refund for bumping me. Why did it only give me a $250 credit?

American Airlines bumped Nicholle Acciarri from an oversold flight to Cleveland, and a gate agent promised her $650. She rented a car and drove home. Then the airline…

A crayon-style drawing of an unhappy woman leaning on a large yellow shipping box beside the broken pieces of a terra-cotta flowerpot scattered across the floor.

Advocacy

UPS broke my flowerpots and now it’s stonewalling my refund. Can the A-Team help?

A cartoon of a passenger jet flying through a blue sky while a trail of amenity kits, plastic bottles, snack packets and other in-flight waste spills out behind it.

On Travel

How useless extras are driving up your airfare

Essential Reading

Forum

Where’s the line between a consumer complaint — and crazy?

Commentary

“Debanked” by your frequent flier program? You should have rights

Safe Travels

In Germany’s Black Forest, winter isn’t a sure thing anymore

Problem Solved

Is there a way out of this Amazon account recovery black hole?

The Travel Troubleshooter

Help! A three-hour delay returning my rental car cost me $650!

Latest Stories

An illustration of a worried young woman standing at a train station as fire and smoke rise over the rail lines and a high-speed train behind her, evoking the arson attack that disrupted her travel in France.

Advocacy

An arson attack in France doubled her car rental bill. Does she have to pay?

A cartoon of two travelers in an airport: one strides easily with a single rolling carry-on, while the other struggles under a teetering stack of overpacked bags, illustrating the difference between packing light and overpacking.

On Travel

The reverse packing list: What should you leave at home?

A minimalist black-and-white illustration of a bespectacled traveler standing alone in front of a low airport terminal, looking at his phone as he weighs a booking decision.

Commentary

Only 3 airline seats left? Prove it.

A minimalist black-and-white illustration of a family of tourists standing among gondola moorings with the silhouette of Venice behind them, evoking the visitor fees travelers now pay at popular destinations.

Forum

Are tourist taxes fair — or are you being taken for a ride?

Commentary

More

A minimalist black-and-white illustration of a long line of travelers with suitcases waiting beneath a large dark sky, suggesting passengers left stranded and unprotected at the airport.

The rest of the world is protecting air travelers. Why isn’t the U.S.?

You feel it at the gate when your flight is delayed a third time and nobody offers an…

Guilty until proven innocent? You are if you rent a car.

Minutes after Howard Gross picked up his Alamo rental in Nice, a tire warning light came on. An…

A puzzled hotel guest studies a long receipt at the front desk while a clerk looks on

Rising hotel taxes need better disclosure. Here’s the fix.

You can negotiate a room rate, skip the minibar, maybe talk your way out of a resort fee.…

A cartoon pilot in a vintage plane drops a barrage of falling bombs each marked with the letter F

These 7 phrases will doom your consumer complaint

Most consumer complaints are fixable. But a discouraging number arrive pre-broken, sabotaged by the person who wrote them,…

Advocacy

More

A cartoon man lies awake in bed clutching his blanket with a frightened look as a large THUMP sound effect appears above him, illustrating a guest jolted awake by heavy overhead noise in a rental advertised as quiet.

Airbnb promised a refund for a noisy rental. Then it went quiet.

A cartoon servicemember in a green military uniform holds up his own black modem and router, pointing at it with a worried look, with a palm tree and small house sketched behind him to suggest a move to a new duty station.

Can your internet provider charge you for equipment you already own?

Help! Microsoft locked my account and won’t let me back in!

A dismayed concertgoer holds two tickets in front of a large stadium

Hells bells! How did these AC/DC tickets go from front stage to the worst seats in the house

Destinations

More

Rock Wallabies at Mt Rothwell Safe Haven

How conservationists and visitors are saving endangered wallabies in Melbourne

Château de Candes co-owner Monique Pignet on the balcony of the château's master bedroom.

How a French château became a modern art spa — minus the clichés

Donald Boyer is the business manager at Shotover Jet

How Queenstown, New Zealand, is creating a greener adventure capital

A timber solar-powered cabin on a grassy slope above a braided river, snowy peaks behind

These New Zealand eco-lodges are redefining sustainability (and reaching for the stars)

Safe Travels

More

A shadowy figure peers into a darkened hotel room through a sliding door, with an unmade bed and an open laptop visible inside, illustrating the vulnerability of a hotel room left unsecured.

Is your hotel room safe? The mistake you’re making right now

A weary traveler with a suitcase is waved past the elevator toward a guest room by a bellhop

Your hotel room isn’t guaranteed. Here’s the fine print they’re hoping you won’t read.

An anxious traveler with a suitcase stands on the airstairs of a jet, looking uneasy

Is travel insurance useless in a crisis? Here’s what you need to know

Alarmed traveler with a suitcase beside a rising bar chart labeled travel insurance cost

How to save money on travel insurance without giving up the coverage you need

What's your problem?

If a business won't listen, our advocacy team will. We investigate consumer problems and find solutions — always free.

Get Help — It's Free

Don't miss a story

Elliott Confidential delivers the reporting, tips and consumer news you won't find anywhere else.

Name(Required)

Email(Required)

CAPTCHA

Δ

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Follow Us

© 2026 Elliott Report | Privacy Policy

Home
Features
Company Contacts
Sites
Newsletters
Advocacy
About
Contact Us
Get Help

Search for:

Don’t Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more.

Invalid email address

Thanks for subscribing!