Safe Travels
Your hotel room isn’t guaranteed. Here’s the fine print they’re hoping you won’t read.
Omer Malik always books a low floor, for safety, not the view. His confirmation said king, low floor. He arrived late to be told he was on a…
Commentary
MorePace the frontier? In travel, AI is already making our lives miserable
An algorithm sets your airfare. Another sets the hotel's rate. A third answers your complaint with a non-answer,…
An air travel watchdog woke up after three years. It wants to bark at posters.
A federal committee created to give air travelers a voice inside the government meets this month for the…
Why I turned down a $15,000 case
Dirk Shearer says he was scammed out of $15,000 through a money transfer. He filed a claim, then…
The price on your screen is fiction
What if a grocery store charged you more for milk because it knew how many kids you had?…