Skip to content

Elliott Report

Home
Features
Company Contacts
Sites
Newsletters
About
Contact Us

Elliott Report

Home
Features
Company Contacts
Sites
Newsletters
About
Contact Us

A company wronged you. We help you fight back.

Our nonprofit advocacy team investigates consumer problems and gets real resolutions — refunds recovered, bans overturned, tickets restored. No fees, ever.

Get Help — It's Free How it works

Or do it yourself.

Search our directory of verified executive contacts at thousands of companies.

Marcus by Goldman Sachs Shane Confectionery OpenAI Perpay See all

Cartoon of an alarmed woman holding an American Express card in one hand and a glowing phone in the other.

The Travel Troubleshooter

Viva Aerobus canceled my flight. Why did it send my $844 refund to the wrong bank?

Carol Bartell booked a flight from Tijuana to Hermosillo on Viva Aerobus, and the airline canceled it. When she asked for her money back, the carrier would not…

Cartoon of two identical women seated side by side in adjacent airplane seats, one of them holding a white cat.

Advocacy

The laws of physics say you can’t be in two places at once—unless you have a Capital One card

Cartoon of a man in sunglasses relaxing on a yellow lounger with a cocktail beside an empty pool and palm trees.

On Travel

Coolcations aren’t cool anymore. Why you should book a trip to a hot place

Essential Reading

Forum

Should airlines ban robots?

Commentary

This summer’s biggest points swindle

Destinations

From earthquake rubble to carbon zero: Here’s how Christchurch is building a greener city

Problem Solved

My Furnished Finder subscription auto-renewed. Why can’t I get a refund?

The Travel Troubleshooter

Turo charged me $2,338 for damage I didn’t cause. Can I get a refund?

Latest Stories

Cartoon of a dismayed traveler with a suitcase pleading at a reception desk while an unsmiling clerk stands with his arms folded.

Advocacy

Is this the worst check-in policy in the history of travel?

artoon of a huge crowd of tourists with rolling suitcases stampeding down a narrow tiled European street at night as residents watch in alarm from windows and doorways.

On Travel

Why you should be a tourist, not a local, this summer

Cartoon of a wide-eyed woman staring at a computer screen while booking a trip, packed luggage stacked beside her.

Commentary

Airlines want to hide the real price of your ticket. Should the government let them?

Cartoon of a scowling woman holding an oversized fork beside a giant bare foot.

Forum

Should cruise lines ban more passengers?

Commentary

More

Black and white cartoon of a cruise ship docked beside a high prison wall topped with razor wire and a guard tower.

The FBI wants you to report cruise crime. Then what?

The FBI has a message for cruise passengers as vacation season begins: if you are assaulted, kidnapped, or…

Black and white cartoon of an annoyed traveler with a rolling suitcase glaring at an airline agent behind a check-in counter.

You’re mad at the wrong machine

Does the TSA want to measure your luggage? You might think so after a viral aviation report warned…

Black and white line cartoon of a worried man standing beside his car with a flat tire on a city street, an American flag flying behind him and steam rising in the air.

America gave the world the gift of travel. Now it’s destroying it.

America gave the world the modern vacation. But as the United States turns 250, it is on the…

Minimal black and white line cartoon of a wide-eyed traveler holding a rolling suitcase at an airport counter while an agent behind the desk gestures, suggesting a conversation about baggage.

The war is over. Let’s bring airline baggage fees down now.

Peace negotiators may be dotting the i's on a deal to end the Iran war, but air travelers…

Advocacy

More

Cartoon of a distressed blonde traveler holding a ticket at an airport counter, gesturing in protest at a giant Russian nesting doll standing in place of an agent.

I paid $500 for an upgrade on Swiss, then the airline kept it

Muted digital illustration of a distressed man in a suit sitting with his head in his hands at an airport, blurred travelers passing behind him.

The $1,863 mistake: Why a missing last name cost one passenger his ticket

Cartoon of a distressed man holding a paper marked "BANNED" and clutching his head in a rental car lot, while a smiling rental agent gestures beside a row of cars.

Banned for a century: How one driver beat the car rental blacklist

Illustration of a worried woman in a tank top standing at a cruise ship railing, shading her eyes with one hand as she scans the horizon against a clear blue sky.

SAS lost her luggage—then a motel in Stockholm found it

Destinations

More

Harri Fletcher, the head chef at Everybody Eats in Wellington, New Zealand.

Can Wellington become the world’s first zero-waste capital?

Danielle Shanahan, Zealandia’s CEO, shows a visitor the innovative fence surrounding the ecosanctuary in Wellington, New Zealand.

A New Zealand ecosanctuary with a 500-year plan to turn back the clock

Vicky Tohopu, owner of NIU Shack in Raiatea, collects herbs for her vegan lunch

On Tahiti’s outer islands, time is the ultimate luxury

Two repurposed concrete grain silos in Copenhagen converted into modern office space, an example of the city's adaptive reuse of old industrial buildings.

Sustainability you can feel: Copenhagen’s Nordic take on green tourism

Safe Travels

More

Cartoon of a green-faced traveler clutching his stomach as he rushes toward a restroom door, a palm-lined resort at dusk behind him.

How an airport sandwich could destroy your next vacation

Illustration of a man with a camera on a neck strap crouching to photograph the rear of a white rental car in a parking area, documenting its condition.

Do I still need to take photos of my rental car?

Cartoon of a frazzled, dirt-smudged hiker waving both arms for help on a wooded shoreline beside her startled terrier, as a fisherman in a small boat approaches across the water.

No more digital detoxes? Why you should keep your phone with you when you travel

from leaving the tv on to packing door alarms, travelers are getting innovative about hotel room security. learn how to enhance your safety on the road.

New ways to make your hotel room safe

What's your problem?

If a business won't listen, our advocacy team will. We investigate consumer problems and find solutions — always free.

Get Help — It's Free

Don't miss a story

Elliott Confidential delivers the reporting, tips and consumer news you won't find anywhere else.

Name(Required)

Email(Required)

CAPTCHA

Δ

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Follow Us

© 2026 Elliott Report | Privacy Policy

Home
Features
Company Contacts
Sites
Newsletters
Advocacy
About
Contact Us
Get Help

Search for:

Don't Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more.

Invalid email address

Thanks for subscribing!