Tessa Hadlock was confident that her worldly 13-year-old child could fly alone to Spain and back. Unfortunately, she was only half right. On the way home from Barcelona the airline denied her son boarding. It turns out he wasn’t quite old enough to fly alone after all. Read more “Can your child fly alone? Don’t make this mom’s $ 1,803 mistake”
The dark web and other hazardous places you should avoid
Think the real world is a dangerous place for travelers? Try visiting the virtual one, a destination filled with shady travel offers and criminals who want to steal your personal information.
It’s the time of year when people start planning their summer vacations, and with everyone watching the bottom line, the temptation to save a few dollars by booking online is strong. That might include searching the underside of the internet for a bargain. Read more “The dark web and other hazardous places you should avoid”
Help! I accidentally made a double booking for my flight
When Melanie Facen accidentally made a double booking for herself on a flight from San Francisco to Zurich, she had plenty of time to fix it. But she didn’t fix it, and now her case has crossed my desk in a desperate attempt to recover $1,670 from her airline. Read more “Help! I accidentally made a double booking for my flight”
Norwegian canceled the flight. So where is my money?
Mark Verkennis wants a refund for his canceled flight from Boston to London last summer on Norwegian Air Shuttle. His online travel agency, Travelocity, has requested it from Norwegian, but the response is radio silence. What can he do about his canceled Norwegian flight? Read more “Norwegian canceled the flight. So where is my money?”
This is what happens when your travel agent never paid for the cruise
Peggy Wimberly got a big surprise when she showed up in Barcelona for her Mediterranean cruise aboard MSC Cruises’ Meraviglia. Although she had made full payment for the trip to her travel agent, the agent never paid for the cruise. As a result of the nonpayment, MSC canceled Wimberly’s reservation weeks before the sailing. But no one informed her.
And although MSC eventually allowed Wimberly to board the ship, it cost her an unexpected additional $1,633 — and the loss of her preferred cabin. Read more “This is what happens when your travel agent never paid for the cruise”