Could asking for an upgrade to business class end with you getting kicked off your flight — and banned for life?
“Social Influencer” Jacqueline Ng insists that’s exactly what happened to her when she recently asked for an upgrade. Cathay Pacific agents turned down her request in no time and then kicked her off the flight. Worse, the airline accused her of fraud and banned her from all future flights.
Read more “This request for an upgrade failed in the worst way”
Of all the Disney World secrets I heard when I lived in Orlando, only one made me laugh out loud. It involved the tunnels under the theme park. They exist but are useless to the average park visitor. Read more “These Disney World secrets will upgrade your next vacation”
Elgy Gillespie was on her way to the airport when she lost her passport. No problem, she thought. Having recently read an article that suggested she could fly with just a library card, she was confident that she could talk her way onboard her international flight. But when a Norwegian Air Shuttle agent unequivocally denied her boarding without a passport, she was stunned by his lack of understanding.
Now she wants the Elliott Advocacy team to intervene. Can we?
Read more “Can you really fly internationally with just a library card?”
Ashley Ouellette thought she had insurance for her upcoming Royal Caribbean cruise. But it wasn’t that simple. She faced the loss of thousands of dollars — until she talked to my advocacy team.
Her cruise insurance problem is common but preventable. Read more “Don’t let this cruise insurance problem torpedo your vacation”
If a cruise line makes a huge pricing mistake, is it required to honor it?
Patrick Gendron thinks so. He recently found an incredible deal for a suite on a 10-night cruise through the Mediterranean on Azamara’s Pursuit. So he quickly booked and paid for not one, but two suites. But the cruise line soon slammed him back into reality — the deal was a $30,000 pricing mistake. And the erroneous rate would not be honored for this cruise.
Now Gendron wants to know if we can force Azamara to give him the two suites for what he paid. But is his request reasonable? Read more “This is what happens when a cruise line makes a big pricing mistake (and you book it)”