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Elliott Report

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Essential Reading

Avis broadsides Gena Ettinger when it adds her to the company's Do Not Rent list. How does she get unbanned?

I’m on Avis’ Do Not Rent list. How do I get off?

Ling Lu Yamaki navigated a $28,000 timeshare entanglement with Hilton Grand Vacations after feeling misled. Her journey uncovers the intricacies of timeshare agreements, the importance of consumer rights, and the unexpected twists in resolving such disputes. This tale serves as a cautionary lesson for anyone considering or trying to exit a timeshare.

How do you get out of a $28,000 timeshare mistake? Definitely not like this

Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation -- or compensation.

Kicked off my flight for being disruptive — does Frontier Airlines owe me anything?

Would you break a rule for a cheaper airline ticket? Meet the people who have.

Travelers are breaking this rule for a cheaper flight. Should you?

Airlines should consider implementing a dress code to improve the flying experience for all passengers. It could reduce unruly behavior.

Do airline passengers need a dress code?

Passenger faces $3718 cancellation fee after Princess cancels their cruise due to a payment issue. Learn how to dispute unfair charges and escalate cruise line problems.

Princess canceled my cruise and unfairly charged a $3,718 cancellation fee — can it do that?

Douglas Berry books a Princess cruise online and pays for the fare and travel insurance with his credit card. But then Princess cancels his cruise — and then charges him a $3,718 cancellation fee. Can it do that?

Company Contacts

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Latest Stories

Passenger faces $3718 cancellation fee after Princess cancels their cruise due to a payment issue. Learn how to dispute unfair charges and escalate cruise line problems.

Princess canceled my cruise and unfairly charged a $3,718 cancellation fee — can it do that?

Elderly couple denied Priceline car rental due to unclear age restrictions. Learn about rental car age policies and what to do when your reservation isn't honored.

Am I too old to rent a car? These Priceline rules are confusing

E-bikes and scooters are increasingly dangerous for tourists, with accident rates rising. Learn about the risks, safety tips, and why these vehicles should be kept off sidewalks for pedestrian safety.

Scooters and e-bikes are a menace to travelers. Here’s how to handle them.

Travelers worry about vacation rental safety. Learn how to research neighborhood crime, read rental reviews, and use online tools for safer bookings. Understand how AI and crime databases can help.

How to find a safe neighborhood for your next vacation rental

Customer pays for Best Buy's Total Tech Support, but they fail to fix computer issues, leaving it unusable. Learn how to document and escalate tech support problems for resolution.

I don’t have a working computer. Why won’t Best Buy help me?

Renter receives $2,212 bill from Thrifty for damage already noted on rental form. Claims company insists on payment despite evidence. Learn how to document rental car condition and dispute false damage charges. PurCo

Thrifty is billing me $2,212 for damaging my rental — but I didn’t do it!

Passenger paid for premium economy, received economy tickets via Booking.com. Dispute involves multiple parties and refund refusal. Understand your rights when downgraded and how to escalate booking errors.

Booking.com downgraded my flights from London to Tokyo. Why can’t I get my $3,097 back?

Air travel is often filled with regrets, from liquid-related mishaps to uncomfortable social interactions. Passengers commonly regret drinking too much, not enough, removing shoes, switching seats, and engaging in unwanted conversations.

Here are the things you do on a plane that you’ll regret

Ultimate Guides

When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

Thinking about a spring break vacation? You better think fast, because the 2025 spring break travel season will be busier -- and potentially more expensive -- than ever.

Here’s your insider guide to spring break travel in 2025

The busy 2023 holiday travel season, which runs from the end of November until early January, will be one for the record books. Here's how to survive it.

Here’s your ultimate guide to holiday travel

Here's the ultimate guide to travel food, which includes advice on where to eat and how to avoid unwanted weight gain.

Eat this! The ultimate guide to travel food

If you're going somewhere, chances are you need a reliable carry-on or rollaboard. But how do you buy the best luggage for your next trip?

Here’s how to buy the best luggage for your next trip

Travel prices are falling like leaves on a late October afternoon in Martha's Vineyard. No question about it, autumn will be a great time to travel -- it always has been.

Here’s your ultimate guide to fall travel

Sitting in a pressurized aluminum tube for hours at a time takes a heavy toll on your body. So how do the pros survive a long flight in economy class? And how do they avoid jet lag?

Expert tips for surviving a long flight in economy class and avoiding jet lag

Navigating the world of travel can be complex. Find out how a travel advisor can simplify your journey, especially for unique trips like solo travel or senior travel. We'll explore when to engage a travel advisor, how they can enhance your trip, their costs, and strategies to find the right advisor for your needs.

The ultimate guide to finding a travel advisor

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