Never ask a stranger what ID you need to cruise. This is why

By Michelle Couch-Friedman |

Would you rely on a stranger’s advice about the required ID you need to board your next cruise? Salvatore Friscia says he did, with devastating results.

While planning a vacation aboard Carnival’s Pride, Friscia claims an unidentified phone agent gave him the wrong information about documentation requirements for the cruise. That guidance led him and his wife to show up for the cruise without the correct ID. As a result, the Friscias were denied boarding the ship and missed the trip entirely. Read more “Never ask a stranger what ID you need to cruise. This is why”

How did a simple passport mistake end in a $17,766 travel disaster?

By Michelle Couch-Friedman |

Ted Kelley says his wife made a simple passport mistake last year that snowballed into a $17,766 travel disaster.

The couple had never heard of the Schengen area or its passport requirements for U.S. citizens. But when they tried to check in for their business class flight to Italy, a Lufthansa representative quickly explained the facts. Kelley’s wife’s passport didn’t have the required 90-days validity from their return date, and the airline denied boarding to the couple. Read more “How did a simple passport mistake end in a $17,766 travel disaster?”