When Linette Warnecke’s travel companion breaks her hip and has to cancel a Greek vacation, Great Value Vacations is reluctant to refund the vacation. What can she do to encourage the tour operator to do the right thing? Read more “Her Great Value Vacations refund problem isn’t so great”
A gate agent’s mistake results in their lost vacation
An airline gate agent made a mistake about Anita Tolani’s daughter’s passport, resulting in her losing her hard-earned vacation to the Bahamas. At least, that’s what she claims. Read more “A gate agent’s mistake results in their lost vacation”
This is how to buy someone’s hotel reservation (and lose $955)
Reselling hotel reservations on third-party marketplaces seems to be a new, thriving industry. But while you might be able to buy someone’s hotel reservation at a discount if they can’t use it, should you?
Veronica Rose’s recent battle to recoup $955 that she lost to a hotel reservation resale fiasco should give you pause. Read more “This is how to buy someone’s hotel reservation (and lose $955)”
What to expect when you travel this year
If you like crowds, personalized travel experiences or talking to machines, then you’re going to love traveling in 2019. That’s because “overtourism,” personalization and artificial intelligence rank among the top travel trends of the new year, experts say. And, as in years past, you’ll also pay more to get where you’re going. Read more “What to expect when you travel this year”
This is how he got a free flight upgrade (and then asked for a refund)
Who doesn’t love a free flight upgrade? Charles Stanley, that’s who. On a recent long-haul trip, British Airways upgraded his seat, at no cost. But when he returned home, he shot off a lengthy complaint to the airline’s CEO demanding a refund.
What’s going on here?
Read more “This is how he got a free flight upgrade (and then asked for a refund)”