Lyft Customer Service Contacts

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Lyft is an American transportation network company based in San Francisco. Launched in June 2012 by Logan Green and John Zimmer, the company’s mobile-phone application facilitates peer-to-peer ridesharing by connecting passengers who need a ride with drivers who have a car. Lyft now operates in over 200 U.S. cities, including San Francisco, Los Angeles, and New York City.



185 Berry Street
SUITE 5000
San Francisco, CA 94107

Phone Contacts

Main: (844) 250-2773
Toll Free: 855-865-9553

Additional Company Contacts:



Email Contacts



Customer Service Resources


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Social Media Contacts


Executive Contacts

Lyft encourages users to contact the Customer Support team via or through the ‘Help’ tab of the Lyft Rider App or Support and Safety options in the Lyft Driver App. To make sure your issue is resolved as quickly as possible, Lyft recommends reaching out for support via these pathways first before reaching out directly to an executive.

Primary Contact
Kristin Johnson
Sr. Manager, Customer Experience
150 2nd Avenue North
Nashville, TN 37201
[email protected]

Secondary Contact
Taylor Teas
Head of Customer Experience
150 2nd Avenue North
Nashville, TN 37201
[email protected]

Chief Executive
Logan Green
Co-founder & CEO
185 Berry Street
Ste 5000
San Francisco, CA 94107
(650) 924-1115
[email protected]

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