Credit card disputes: How to use them in the right way

During the pandemic, many frustrated travelers have filed credit card disputes, hoping to fast-track refunds. Petra Murdrock was one of those consumers. However, her misunderstanding of the limitations of the chargeback process almost led to a $1,000 loss.

That is until the Elliott Advocacy team got involved. Read more “Credit card disputes: How to use them in the right way”

The complete guide to buying and selling a timeshare

Why pay for a hotel when you can own your own vacation home or condo? That’s the promise of a timeshare. The pitch comes when you least expect it: when you’re on vacation and your guard is down.

But you can survive a timeshare presentation. And if you don’t — if you already own a timeshare — well, there’s a way out, even if you’re legally under contract. (Reprint) Read more “The complete guide to buying and selling a timeshare”

This is how to survive an airport terminal, bus terminal or train station

If you intend to travel during the pandemic, an airport, train station, or bus terminal is probably the last place you want to get stuck. Do I have to tell you why? There’s no place to sleep, food options are limited and expensive, and the bathrooms — yuck! 

Not all travel terminals are the same. But you can plan your trip to have the best possible experience. No joke: Your stopover can be one of the best parts of your trip. Read more “This is how to survive an airport terminal, bus terminal or train station”

The ultimate guide to travel health and safety

Health and safety isn’t an afterthought for travelers anymore. It’s the first thing they consider before they plan a trip. It’s often the only thing they worry about in the hours before their departure. Health and safety is everything in a post-COVID world. Read more “The ultimate guide to travel health and safety”

How to rent a vacation home: the ultimate guide

Renting a home or apartment for your next trip has a lot of benefits. You get your own place with a living room, private kitchen and multiple bedrooms. Also, you don’t have to share the place with 400 other people — unless you throw a big party. But when it comes to how to rent a vacation home, most travelers don’t have any idea where to start.

Here’s how to do it. Read more “How to rent a vacation home: the ultimate guide”

This is how to find the best travel insurance for your next trip

If you’re not thinking about buying travel insurance for your next trip, you probably should. In a world filled with danger, including the ongoing COVID-19 pandemic, anything could happen. Here’s our guide to finding the best travel insurance. Read more “This is how to find the best travel insurance for your next trip”

This is everything you need to know about taking a cruise

With the coronavirus keeping the cruise industry in a state of suspended animation, now is the perfect time to review our ultimate guide to a successful voyage.

The Elliott Advocacy team handles hundreds of requests for help from distressed cruise line passengers each year. Many of these cruise fiascos could have been avoided by following some simple guidelines. Here’s all the information you need to know about cruising before you embark on your next (or first) maritime adventure. Read more “This is everything you need to know about taking a cruise”

The smart traveler’s guide to passports, visas and IDs

Looking for a guide to passport, visa and other identification requirements for travel abroad? Great! Here it is.

No matter where you go or how you get there, you’ll probably have to show some form of ID, passport, or visa at some point. Being prepared with the right paperwork can mean the difference between going places and being forced to turn around and go home — or worse, spending the night in a detention cell while you wait to be deported. That happens more often than you think. Keep reading if you want to make sure it doesn’t happen to you. Read more “The smart traveler’s guide to passports, visas and IDs”

The ultimate guide to finding the best travel advice

If you’re looking for the best travel advice, your first instinct might be to go online. I know because you are online right now, reading this story about how to find the best travel advice. Read more “The ultimate guide to finding the best travel advice”

How to rent a car: the ultimate guide

Renting a car can be complicated. From fees to fuel purchase options, the process is enough to confuse even the most experienced traveler. But let’s keep it simple. Here’s your ultimate guide on how to rent a car. (last updated Jan 2021) Read more “How to rent a car: the ultimate guide”