Here it is: The complete guide to holiday travel
The upcoming winter travel holidays — Thanksgiving, Christmas and New Year’s — will be busy, according to booking numbers and customer surveys. Here’s how to travel without losing your mind.
This series of comprehensive guides cover a variety of consumer topics.
The upcoming winter travel holidays — Thanksgiving, Christmas and New Year’s — will be busy, according to booking numbers and customer surveys. Here’s how to travel without losing your mind.
Most product returns are uneventful. You send the item back in its original packaging, you get a refund or exchange. But what if yours isn’t?
Kristin Sorensen wanted a repair, replacement or refund for her broken GE appliances. She’d bought an oven, refrigerator, and dishwasher at Home Depot. And then everything fell apart.
If you have cell phone customer service problem, here’s a complete guide that will help you get it fixed.
It’s no exaggeration that Uber, Lyft and other ridesharing companies have completely rewritten the rules of ground transportation. But what exactly are those rules?
Booking a tour is supposed to make your trip easier. It would have definitely helped Howard Leight avoid the panicked moment when he thought he would miss his flight from London to Philadelphia.
When it comes to cruising, everything has changed. Ross Copas should know. He and his wife, Jean, were on a Holland America cruise in 2020 when COVID-19 shut everything down.
After canceling her much-anticipated beach vacation to Kauai, Melissa Smithers thought she had $2,034 in American Airlines flight credits. But she thought wrong.
Filing a credit card chargeback was the last thing on Amanda Dunlop’s mind when she booked a vacation rental on Airbnb. Nor could she imagine the trouble her credit card dispute would cause.
Corporate executives like to hide from their customers. Here’s how to contact the CEO or any company manager with your customer complaint.