What if you were charged giant fees for Uber rides you never took? That’s what TJ Cain says happened to her recently. Now she hopes the Elliott Advocacy team can convince Uber that she didn’t take these expensive, 1 a.m. Uber rides — and she wants a full refund.
Uber charged me for two rides from Katy, Texas, to Houston that I didn’t take. The charges were both for $87 with a $60 tip, for a total of $294. I immediately contacted both Uber and my credit card company.
Uber only credited one charge of $87 and claimed I made that reservation from my phone. So I’m responsible for $207. Uber says a fraud specialist reviewed my case.
I haven’t been to Katy. I’m certainly not going on any joyrides to Houston at 1:29 a.m. and 3:16 a.m., which is when Uber shows these rides were taken.