Robbyn Parker just wants his dealership to fix his car. But now the company is ignoring his plea for help. (Reprint) Read more “I just want the dealership to fix my car!”
Problem Solved
The Elliott Advocacy team’s problem solved cases are tales from our advocacy files. Each story provides helpful guidance and information while illustrating how our team helped a specific consumer.
The Elliott Advocacy team’s problem solved cases are tales from our advocacy files. Each story provides helpful guidance and information while illustrating how our team helped a specific consumer.
I hate these instant veneers! How do I return them?
If you’re thinking of ordering instant veneers online for $69, you may want to read about Nechama Robinson’s experience. She hates the instant veneers she recently purchased and just wants to return them. Despite a “100 percent” money-back guarantee, both PayPal and the company that sold her the veneers are balking at a refund. Is she just stuck? Read more “I hate these instant veneers! How do I return them?”
Are my missing JCPenney studio photos in the picture?
Troy Nicholas’ missing JCPenney studio photos of his grandchild disappeared at the start of the pandemic. He had prepaid for the images two weeks before he was supposed to pick them up. Now that the studio was closed, would he ever receive his photos? Read more “Are my missing JCPenney studio photos in the picture?”
How do I get my MacBrook Pro problem fixed (for free)?
David Narita just wants his MacBook Pro problem fixed. But after he pays to have it repaired, Apple offers to fix it for free. Does he deserve a refund? Read more “How do I get my MacBrook Pro problem fixed (for free)?”
Optimum did not fix the problem so why do I have to pay?
An Optimum technician came to Ruth Bernstein’s house and did not fix the problem she called about — so why did she have to pay? That’s the problem to solve today. Read more “Optimum did not fix the problem so why do I have to pay?”
Someone took money from my PayPal account! How can I get it back?
Someone just took a lot of money from Isaac Benzadon’s PayPal account without his permission — and he wants it back.
Benzadon assumed that PayPal’s alert warning him of the giant unauthorized transaction meant his $1,200 was safe. Unfortunately, he was wrong. Read more “Someone took money from my PayPal account! How can I get it back?”