When Susan Pauleen’s daughter sent her $1,725 rent payment through Zelle, she had no reason to suspect a problem.
She’d received a routine confirmation from her bank but no hint that her transaction was about to become yet another chapter in an ongoing saga of Zelle scams and accidental money transfers. But it was.
“The number to which she sent the money was just one digit off,” says Pauleen.
The unintended recipient didn’t respond to her daughter’s frantic calls. Pauleen thinks it’s because the person feared they were the target of a Zelle scam. And she wants a refund.