My Boost Mobile card doesn’t work! Can I get a refund from Target?
When Margarita Medina buys a SIM card from Boost Mobile from Target, it doesn’t work on her phone. Now she wants her $50 back. Can she get it?
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
When Margarita Medina buys a SIM card from Boost Mobile from Target, it doesn’t work on her phone. Now she wants her $50 back. Can she get it?
Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair?
The screen on Laura Eichenhorn’s new Acer Chromebook is warped. But when she returns it, PayPal keeps her money — and the merchant keeps her computer. How do you fix this PayPal problem?
When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months.
Amazon sends Marshall Haney the wrong water heater. After he returns it, the company won’t refund his money. Where did he go wrong?
Martin Griffin’s new Samsung TV stopped working. He wants to get his money back, but Samsung has other ideas. Who is right?
When Valeria Villacorta’s BTS concert is canceled, she runs into trouble with Ticketmaster. Although the company promised her a prompt refund, it has refused to pay her $654 back for three years.
The Electrolux refrigerator Gayle Douglas bought doesn’t work — and it never has. How many times should the company attempt a repair before it replaces or refunds the appliance?
When Sears cancels a work order for Gary Miertschin’s cooktop stove, it promises him a refund. But the money never shows up in his account. What can he do?
Arjun Chhabra’s Google Play account is frozen because the company suspects him of fraudulent activity. Can he recover the $115 he spent?