Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us

Problem Solved

Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.

The electric pressure washer Halley Thompson orders from Amazon doesn't work. Why won't Amazon let her return it for a refund?

I ordered a pressure washer and it doesn’t work. Why won’t Amazon refund me?

April 26, 2025April 11, 2025 by Christopher Elliott

The electric pressure washer Halley Thompson orders from Amazon doesn’t work. Why won’t Amazon let her return it for a refund?

Categories Problem Solved
When Tom Hayes tries to combine his Duolingo accounts, he hits a snag. Why won't the company help him?

Help! Duolingo won’t let me merge my accounts — will my streak end?

April 26, 2025April 4, 2025 by Christopher Elliott

When Tom Hayes tries to combine his Duolingo accounts, he hits a snag. Why won’t the company help him?

Categories Problem Solved
When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. Can it do that?

Nordstrom return problem: I didn’t send them a worn rug!

April 26, 2025March 28, 2025 by Christopher Elliott

When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. How can she fix this Nortstrom return problem?

Categories Problem Solved
Why won't Brooklinen refund Tracy Brom's "hot and scratchy" sheets? After all, it promised her a refund.

Brooklinen promised to refund my sheets. Why won’t it?

April 26, 2025March 21, 2025 by Christopher Elliott

Why won’t Brooklinen refund Tracy Brom’s “hot and scratchy” sheets? After all, it promised her a refund.

Categories Problem Solved
Rich Hunt's new GE wall oven doesn't fit in his kitchen. Why won't GE honor its GE Fit Guarantee?

Why won’t GE honor its GE Fit Guarantee? My oven doesn’t fit!

March 25, 2025March 14, 2025 by Christopher Elliott

Rich Hunt’s new GE wall oven doesn’t fit in his kitchen. Why won’t GE honor its GE Fit Guarantee?

Categories Problem Solved
Jonathan Schlefer has a delivery problem with his new Sears refrigerator. Despite repeated promises, the company won't deliver it. Can he get his money back?

Sears refrigerator delivery problem: Can I get a refund?

April 26, 2025March 7, 2025 by Christopher Elliott

Jonathan Schlefer has a delivery problem with his new Sears refrigerator. Despite repeated promises, the company won’t deliver it. Can he get his money back?

Categories Problem Solved
Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub compensate him for the missed show?

StubHub couldn’t deliver my Rod Stewart tickets. Am I owed any compensation?

June 9, 2025February 28, 2025 by Christopher Elliott

Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub compensate him for the missed show?

Categories Problem Solved
After David Fisher spends an extra 60 euros to get on a rescheduled Eiffel Tower tour, he wants to know if he can get a refund. Viator says yes -- and then no. How do you resolve this Viator problem?

Viator problem: I paid extra for my Eiffel Tower tour. Can I get my money back?

March 2, 2025February 21, 2025 by Christopher Elliott

After David Fisher spends an extra 60 euros to get on a rescheduled Eiffel Tower tour, he wants to know if he can get a refund. Viator says yes — and then no. How do you resolve this Viator problem?

Categories Problem Solved
Brenda Franzman can't get a full refund for the furniture she returned to Sam's Club. How can she get the company's attention?

Why won’t Sam’s Club refund $481 for my furniture? It promised! 

March 17, 2025February 14, 2025 by Christopher Elliott

… Read more

Categories Problem Solved
When Margarita Medina buys a SIM card from Boost Mobile from Target, it doesn't work on her phone. Now she wants her $50 back. Can she get it?

My Boost Mobile card doesn’t work! Can I get a refund from Target?

February 19, 2025February 7, 2025 by Christopher Elliott

When Margarita Medina buys a SIM card from Boost Mobile from Target, it doesn’t work on her phone. Now she wants her $50 back. Can she get it?

Categories Problem Solved
Older posts
Newer posts
← Previous Page1 Page2 Page3 … Page54 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2025 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!