Pam Harper is at home recovering from surgery when her new Samsung TV develops a giant unfixable problem just when she needs it most. She’s hoping the company will send her a refund or replacement, but so far, it has done neither. Now what?
What’s the safest thing to do if a suspected scammer sends you money via an instant bank transfer?
That’s something Erin Scheithe wants to know. She recently received a surprising text that an unknown person had made a $925 cash app payment to her. Soon after that, a panicked woman emailed pleading for the return of the misguided funds. But when Scheithe asked her bank for guidance, things really started going wrong.
Could a cash app mistake eventually escalate to violence? Based on some of the emotionally charged pleas for help our team has received lately, it seems possible. And after you hear the details of Brian Yu’s recent money transfer fiasco, I think you’ll agree.
Before you do any more online shopping, you’ll want to read about the scam that just ensnared Susan Leipholtz. She paid an online “merchant” $129 through PayPal and received absolutely nothing in return. But getting blindsided by the internet thief wasn’t nearly as shocking as what happened next. That’s when Capital One sided with the scammer in her credit card dispute.
Now a shell-shocked Leipholtz is asking us to retrieve the money stolen from her in this online shopping scam.
But can we do it?
If a stranger sends you money by accident, do you have any obligation to give it back? If so, how do you do it without exposing yourself to a scam? And if you transfer money to the wrong person, is there any possible way to fix your mistake?
These are not uncommon dilemmas faced by users of cash apps like Zelle and Venmo in 2021. Along with the increasing popularity and convenience of instant money transfer services came a dramatic rise in pricey user errors. Unfortunately, our attempts to investigate and resolve many of these cases have exposed some disturbing flaws in the programs.
Minh Tran is just one of the many desperate Zelle users who’ve recently asked our team for help. In his case, a stranger’s mistake set off a frustrating and confusing chain of events that almost cost him $360.
Here’s his story.
Until recently, Robin Shermon had never even heard of the PayPal Key. But a few days before Christmas, she quickly learned all about the new virtual card in the most unpleasant way. That’s when she discovered a hacker had created a PayPal Key and made a $2,000 purchase using her cash.
Now Shermon hopes that the Elliott Advocacy team can get her hard-earned money back.
Can we do it?
Most would agree that if you won free gas for life, you could assume that your gasoline bill would be covered forever. That’s why Matthew Reimer is so confused. He won a “free gas for life” contest from BP. He’s still alive, but the company seems to have deactivated his prize after just 15 years. Can we help?
What if you sent $500 to the wrong person by mistake and that person refused to give back your money? That’s the shocking situation in which Rossin Asilo recently found herself.
Using the money transfer app Zelle for the first time, Asilo made a simple typo entering her friend’s phone number. That error dropped the cash intended for a memorial donation into the wrong person’s bank account. Unfortunately, that stranger appears to view the transaction as a $500 windfall and will not return the money.
Now Asilo is hoping that the Elliott Advocacy team can find a way to get her money back. But that request might just prove to be an impossible task.
If you bought or received gift cards over the holidays, you’ll likely find this tale of particular interest. Deborah Kahn recently purchased two Amazon gift cards at her local pharmacy but found them to be worthless when she tried to redeem them. Then the company told her that she’s out of luck.
Can we figure out what’s gone wrong here? (Last updated Dec.2020)
Joseph Ziskovsky lost something important during his last car rental. He says Hertz found his wallet in the vehicle but won’t give it back. Can we help?