I want my Yankee Candle refund — Help!

Where is this consumer’s Yankee Candle refund? He just wanted to take advantage of the company’s seasonal deals. So what went wrong and why is it costing him over $100?

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Can Venmo really just freeze my account like this?

Venmo just froze Joshua Hethcoat’s account — along with his $2,000.  Now he wants to know how to get his account unfrozen and regain access to his money. Can we help? (Reprint)

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My Google Pixel broke — why do I have to pay for it?

Darshan Bhanushali’s Pixel XL broke, but Google promised to give him a new phone.. So why did he receive a bill for $517? That’s what we’ll find out today. Read more “My Google Pixel broke — why do I have to pay for it?”

I just want the dealership to fix my car!

Robbyn Parker just wants his dealership to fix his car. But now the company is ignoring his plea for help. (Reprint) Read more “I just want the dealership to fix my car!”

I hate these instant veneers! How do I return them?

If you’re thinking of ordering instant veneers online for $69, you may want to read about Nechama Robinson’s experience. She hates the instant veneers she recently purchased and just wants to return them. Despite a “100 percent” money-back guarantee, both PayPal and the company that sold her the veneers are balking at a refund. Is she just stuck? Read more “I hate these instant veneers! How do I return them?”

Are my missing JCPenney studio photos in the picture?

Troy Nicholas’ missing JCPenney studio photos of his grandchild disappeared at the start of the pandemic. He had prepaid for the images two weeks before he was supposed to pick them up. Now that the studio was closed, would he ever receive his photos? Read more “Are my missing JCPenney studio photos in the picture?”

How do I get my MacBrook Pro problem fixed (for free)?

David Narita just wants his  MacBook Pro problem fixed. But after he pays to have it repaired, Apple offers to fix it for free. Does he deserve a refund? Read more “How do I get my MacBrook Pro problem fixed (for free)?”