Will Best Buy send me a new refrigerator?

Jane Weir’s LG refrigerator doesn’t work and she wants Best Buy to give her a new one. But is that a reasonable request two years after purchasing it? Read more “Will Best Buy send me a new refrigerator?”

Can you help me finally get my watch repaired?

Dave Polini just wants his watch repaired. A national watch repair store, Watch Repairs USA, accepted it almost a year ago — and that’s the last time he saw it. Can we fix this problem? Read more “Can you help me finally get my watch repaired?”

How can I get a Groupon refund?

The Groupon deal for Miraclash seemed like the perfect solution to Sherry Tedeschi’s eyelash growth problem. But everything that followed made Tedeschi want to tear out what was left of her lashes. When she didn’t receive the product, she embarked on a difficult quest for a Groupon refund. Read more “How can I get a Groupon refund?”

Were these theater tickets just a scam?

Donna Sandfort has a feeling that she recently was hit with a scam after she bought some theater tickets. When the venue suddenly canceled her tickets, she expected a refund. But there’s a third party involved and that complicated things. Read more “Were these theater tickets just a scam?”

My new LG microwave doesn’t work and I want my money back!

Mary Biber’s new microwave doesn’t work and the refund that LG promised is missing. Now she wants the Elliott Advocacy team to track it down. Can we?
Read more “My new LG microwave doesn’t work and I want my money back!”