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Elliott Report

Elliott Report

  • Home
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Problem Solved

Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.

He signed up for DirecTV's protection package, including move coverage,upon relocating, unexpected charges contradicted the information.

My “protection plan” didn’t protect my move — now what?

January 22, 2024December 12, 2012 by Christopher Elliott

Nathan Witt is sold a “protection” package with DirecTV that covers moves. Only, it doesn’t. Now he’s being asked to pay a moving fee or cancel his service. What should he do?

Categories Problem Solved
I found some undeveloped movies that were more than 40 years old. They were of my family and I wanted to see if I could get them developed.

A long, long wait to develop my film

January 22, 2024November 21, 2012 by Christopher Elliott

They’ve had Kyleene Smith’s undeveloped film for almost three years. Can they do better?

Categories Problem Solved
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