5 summer travel scams no one warned you about — but should have
Watch your wallet while you’re on vacation.
Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Verizon won’t honor its “Triple Play” gift card offer
Steve Schuster signs up for Verizon service after it offers a bonus of $200 in prepaid Visa gift cards. But the plastic is never delivered, and now Verizon is refusing to pay. What now?
Surrounded by impostors, what’s a consumer to do?
You’re surrounded by fakes. The clothes you wear could be fake. The money you use? Not real, maybe. Even your “friends” on social media are sometimes fake. What’s a consumer to do?
Nissan dealership won’t honor its warranty on my used car
Reed Scott buys a lemon from a Nissan dealership. Now it won’t cover the repairs for the malfunctioning car. Can it do that?
Don’t be fooled by fake electronics: 5 tips
Ever had a “duh!” moment that you regretted for years to come?
Help! My Facebook account’s been hacked
Jan Walker’s friends are getting emails from someone else pretending to be her. Now Facebook has gone into radio silence and won’t help her shut down the impostor account. How do you get rid of your evil online twin?
A few secrets about asking you probably don’t know
Although Vivian Olds’ customer-service problem is pretty common, the solution isn’t.
How do I get rid of the Facebook fakers?
Someone is spoofing the accounts of a celebrity’s wife and teenage kids. What’s an IT guy to do when Facebook ignores him?
Is your phone card phony? 5 ways you can tell
When is an hour just 36 minutes? When you buy some phone cards, apparently. That’s the conclusion of a recent Federal Trade Commission investigation, which found certain pre-paid calling cards offered an average of just 40 percent of call minutes customers thought they were buying — and some, significantly less.
Check confusion at Macy’s is driving me #$&!@ mad
David Garcia writes two checks to Macy’s, but they’re deposited in the wrong place. Now it can’t help him fix the problem. How can he fix this problem?