PayPal Customer Service Contacts

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PayPal is an American company operating a worldwide online payments system.

Responsiveness rating

rating
2/5

What you need to know about PayPal

PayPal transaction are often synonymous with scams. How scammy? Well, we almost got scammed by them. Recent PayPal issues include problems with its warranty, wrong items delivered and refusing to refund unauthorized payments. In a recent case a customer's refund was lost during PayPal to Chase transfer. The customer and our team worked hard, and PayPal promptly refunded the charge .

How to resolve a problem with PayPal

PayPal's customer service functions are highly automated and arbitrary. Getting through to a real person may be difficult -- or impossible. Read our guide to unauthorized charges on your PayPal account before getting started. The PayPal dispute system works most of the time, but when it doesn't, you'll need to follow the directions here for help.

Address

2211 North First Street
San Jose, CA 95131
https://www.paypal.com/us/home


Phone Contacts

Customer Service: 1-402-517-4519


Email Contacts

[email protected]
[email protected]

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Amy Hannesson
Vice President Global Customer Support
2211 North First Street
San Jose, CA 95131
[email protected]

Secondary Contact
Ellie Diaz
Senior Vice President, Global Customer Service
2211 North First Street
San Jose, CA 95131
[email protected]

Aaron Karczmer
EVP, Chief Enterprise Services Officer
2211 North First Street
San Jose, CA 95131
[email protected]

Chief Executive
Dan Schulman
President and CEO
2211 North First Street
San Jose, CA 95131
[email protected]


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