PayPal is an American company operating a worldwide online payments system.
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What you need to know about PayPal
PayPal transaction are often synonymous with scams. How scammy? Well, we almost got scammed by them. Recent PayPal issues include problems with its warranty and wrong items delivered.
How to resolve a problem with PayPal
PayPal's customer service functions are highly automated and arbitrary. Getting through to a real person may be difficult -- or impossible. Read our guide to unauthorized charges on your PayPal account before getting started. The PayPal dispute system works most of the time, but when it doesn't, you'll need to follow the directions here for help.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
2211 North First Street
San Jose, CA 95131
https://www.paypal.com/us/home
Phone Contacts
Customer Service: 1-402-517-4519
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Amy Hannesson
Vice President Global Customer Support
2211 North First Street
San Jose, CA 95131
[email protected]
Secondary Contact
Ellie Diaz
Senior Vice President, Global Customer Service
2211 North First Street
San Jose, CA 95131
[email protected]
Aaron Karczmer
EVP, Chief Enterprise Services Officer
2211 North First Street
San Jose, CA 95131
[email protected]
Chief Executive
Dan Schulman
President and CEO
2211 North First Street
San Jose, CA 95131
[email protected]
This contact was published on February 4, 2016 and updated on September 6, 2023.
