Uber Customer Service Contacts

Uber Technologies Inc. is an American multinational online transportation network.  It was founded by Travis Kalanick and Garrett Camp. It has revolutionized taxicab market by introducing the Uber mobile app, which allows consumers with smartphones to submit a trip request, which is then routed to Uber drivers who use their own vehicles.

*Please note that Elliott Advocacy is not affiliated with Uber. Clicking the help button on this page does not send a complaint to Uber.  Please contact Uber using the details we have provided below. Only use the help button if you have not managed to get a satisfactory response from Uber. This will send a request for help to the Elliott Advocacy team.

1455 Market St
Suite 400
San Francisco, CA 94103
https://www.uber.com/


Phone Contacts

Main: 866-576-1039

Uber’s Emergency Hotline Number. The Emergency Hotline Number (800-353-8237 or 800-353-UBER) is intended for drivers and customers who have emergencies or urgent/timely situations with a need of safety-related assistance. It’s worth noting that you should not call in for regular customer service issues. Please don’t abuse this number. It’s there for urgent matters, so please take that into account before making a call.


Customer Service Resources

Uber encourages contact via their app or by visiting their Help page https://help.uber.com/ In an effort to most efficiently resolve your issue, Uber recommends you visit their help center first. Please allow up to 24 hours for the support team to respond.


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Tomasz Krawczyk
Head of US & Canada Customer Support
1455 Market St
Suite 400
San Francisco, CA 94103
[email protected]

Secondary Contact
Troy Stevenson
Global Head of Community Operations
1455 Market St
Suite 400
San Francisco, CA 94103
[email protected]

Jill Hazelbaker
Senior Vice President Marketing
1455 Market St
Suite 400
San Francisco, CA 94103
[email protected]

Nelson Chai, Chief Financial Officer [email protected]

Chief Executive
Dara Khosrowshahi
CEO
1455 Market St
Suite 400
San Francisco, CA 94103
[email protected]

Twitter


Last updated: September 3, 2021.

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