Uber Customer Service Contact Support Via Phone Email Exec Contacts- Elliott Report

Uber Technologies is an American multinational online transportation network.

Responsiveness rating

3/5

Uber often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Uber

We receive many complaints about Uber. We have problems with fake rides, rides that never showed up, and, of course, vomit fraud. Lately, we've also been getting some questions about being banned by Uber.

How to resolve a problem with Uber

Check out our ultimate passenger guide to Lyft, Uber and ridesharing. Please note that Elliott Advocacy is not affiliated with Uber. Clicking the help button on this page does not send a complaint to Uber. Please contact Uber using the details we have provided below. Only use the help button if you have not managed to get a satisfactory response from Uber. This will send a request for help to the Elliott Advocacy team.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

1515 3rd Street
San Francisco, CA 94158
https://www.uber.com/

Phone Contacts

When something goes horribly wrong (like an accident) and you need to contact Uber immediately, you should call their Critical Safety Response Line at (800) 285-6172.

This Uber phone number is only for emergencies like accidents or serious security or safety issues, so do not use it for anything else.

Email Contacts

https://www.uber.com/

Customer Service Resources

Uber encourages contact via their app or by visiting their Help page https://help.uber.com/ In an effort to most efficiently resolve your issue, Uber recommends you visit their help center first. Please allow up to 24 hours for the support team to respond.