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Essential Reading

Tipping is dead. At least tipping, as you and I understand it. A mandatory 20 percent gratuity on every restaurant meal? Obligatory tips for housekeepers, concierges and tour guides? Kiss them goodbye.

Some Americans have stopped tipping. Should you, too?

Air travelers often exhibit "exit envy," a phenomenon where passengers rush to disembark the moment the plane lands, leading to chaos and frustration. Whether driven by the need to make a tight connection or simply a desire to leave the plane as soon as possible, this behavior disrupts the usual deplaning process. However, there are courteous ways to ensure you can exit early without inconveniencing others, including enlisting the help of flight attendants or securing a seat near the front. Learn the art of exiting a plane early without stepping on toes.

Why does everyone want to get off the plane first? It’s exit envy!

When it comes to hotel amenities, the lodging industry is trying something new: It's giving you what you want.

Which hotel amenities do you really want? You won’t believe it!

Ling Lu Yamaki navigated a $28,000 timeshare entanglement with Hilton Grand Vacations after feeling misled. Her journey uncovers the intricacies of timeshare agreements, the importance of consumer rights, and the unexpected twists in resolving such disputes. This tale serves as a cautionary lesson for anyone considering or trying to exit a timeshare.

How do you get out of a $28,000 timeshare mistake? Definitely not like this

Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation -- or compensation.

Kicked off my flight for being disruptive — does Frontier Airlines owe me anything?

Scarlett Kelly’s Paris vacation rental turned into a nightmare when a $300 damage deposit and a missed check-in window led to her being marked a no-show. Booking.com sided with the rental owner, who kept her money despite Kelly’s claims she was there on time. Now, Kelly is fighting back, alleging fraud, breach of contract, and even obstruction of justice. Should Booking.com refund Kelly, or is this a lesson in reading the fine print? With a $100 refund offer on the table, Kelly refuses to back down.

She lost her Paris vacation rental on a technicality — should I take this case?

Scarlett Kelly paid for a vacation rental in Paris through Booking.com, but she never got to stay in it. Booking.com wants to keep her money on what appears to be a technicality.

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Scarlett Kelly’s Paris vacation rental turned into a nightmare when a $300 damage deposit and a missed check-in window led to her being marked a no-show. Booking.com sided with the rental owner, who kept her money despite Kelly’s claims she was there on time. Now, Kelly is fighting back, alleging fraud, breach of contract, and even obstruction of justice. Should Booking.com refund Kelly, or is this a lesson in reading the fine print? With a $100 refund offer on the table, Kelly refuses to back down.

She lost her Paris vacation rental on a technicality — should I take this case?

This fall, travelers are making some huge mistakes. Whether it's misjudging crowds, forgetting to budget, or packing for the wrong weather, these errors can turn a relaxing trip into a stressful one. Experts say fall travel is unpredictable, with busy weekends, rising prices, and unexpected weather. Even seasoned travelers like Kevin Mercier, who found himself stranded in the French countryside, aren't immune. But with a little planning, you can avoid these pitfalls and have a great fall trip. Just don’t forget your jacket!

5 really stupid travel mistakes you have to avoid this fall

In Gothenburg, Sweden, sustainability is woven into the fabric of the city. From eco-friendly museums to Volvo’s green initiatives, Gothenburg has emerged as one of the most sustainable tourism destinations globally. Katarina Thorstensson, a local sustainability strategist, says they don’t even talk about it—it’s just part of life. But what exactly makes Gothenburg so sustainable? It’s a mix of economic viability, environmental protection, and cultural preservation. So, is Gothenburg setting the gold standard for sustainable travel, and how can other destinations learn from it?

How do you define sustainability? In Gothenburg, Sweden, it’s everywhere

Diane Blitzer subscribed to The Wall Street Journal but stopped receiving her papers after a contractor switch. Despite her calls and emails, months went by with no resolution, and the subscription fee kept draining her bank account. After multiple failed attempts to resolve the issue, she asked for a refund—only to be told it wasn't possible. Frustrated and out of options, Diane reached out for help. What unfolded was a surprising turn of events involving another major newspaper. Find out how her case was finally resolved.

I subscribed to the Wall Street Journal, but where’s my paper?

Stacey Wall rented a car from Enterprise in Phoenix and took photos of a small dent on the door before driving it. Weeks later, she received a $1,391 damage claim dated three days after returning the car. Despite providing timestamped evidence of pre-existing damage, Enterprise insisted she was responsible. After escalating the issue, Enterprise reviewed the photos again and agreed to drop the claim, leaving Stacey relieved but questioning why this happened with her rental Windstar.

I have proof that I didn’t damage my rental car. So why do I have to pay?

Erin Wright was banned by American Airlines, accused of intoxication and engaging in sexual activity with a stranger during a flight. But Wright insists it's a case of mistaken identity — she’s a 24-year-old lesbian who wasn’t involved. Determined to clear her name, Wright turned to an advocacy team for help. Although American Airlines eventually reinstated her, Wright’s fight wasn’t over. She posted a viral TikTok video and fought for a refund for an extra ticket she had to buy. What really happened on that flight?

Banned by American Airlines for being “intoxicated and engaging in sexual activity” — but was it her?

Vacation rentals may seem like the perfect solution, but don’t be fooled by glossy photos and cheap listings. From artificially enhanced pictures to sneaky extra fees, the vacation rental game has plenty of hidden traps. With prices on the rise, how can you find a deal? The key is in negotiating directly, using the right tools, and asking the right questions. But even then, are you really getting what you paid for? Before you book, arm yourself with these insights and strategies to avoid the biggest vacation rental gotchas.

New strategies for avoiding vacation rental “gotchas”

Edd Staton, an expat in Ecuador for 14 years, challenges the U.S. government's travel advisories that warn of crime and danger. He insists the violence is confined to areas tourists rarely visit and that most travelers are safe. As safety concerns grow, should travelers rely on government travel advisories or consider the insights of locals like Staton? Government warnings often highlight broad risks but may miss the nuances of everyday life in the country. So, what's the real story about safety in Ecuador?

Can you trust those government travel advisories? Maybe not — and here’s why

Ultimate Guides

When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

Discover essential tips for your 2024 spring break vacation. From snagging the best travel deals to navigating crowds and handling lively spring breakers, our guide offers insider strategies for a seamless holiday. Learn how to choose destinations, book smart, and enjoy a stress-free break in this comprehensive spring break manual.

Here’s your insider guide to spring break travel in 2024

The busy 2023 holiday travel season, which runs from the end of November until early January, will be one for the record books. Here's how to survive it.

Here’s your ultimate guide to holiday travel in 2023

Here's the ultimate guide to travel food, which includes advice on where to eat and how to avoid unwanted weight gain.

Eat this! The ultimate guide to travel food

If you're going somewhere, chances are you need a reliable carry-on or rollaboard. But how do you buy the best luggage for your next trip?

Here’s how to buy the best luggage for your 2024 trip

Travel prices are falling like leaves on a late October afternoon in Martha's Vineyard. No question about it, autumn will be a great time to travel -- it always has been.

Here’s your ultimate guide to fall travel in 2023

Sitting in a pressurized aluminum tube for hours at a time takes a heavy toll on your body. So how do the pros survive a long flight in economy class? And how do they avoid jet lag?

Expert tips for surviving a long flight in economy class and avoiding jet lag

Learn how a travel advisor can enhance your trip planning experience and find out when their expertise is essential.

The ultimate guide to finding a travel advisor

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