Essential Reading Some Americans have stopped tipping. Should you, too? Why does everyone want to get off the plane first? It’s exit envy! Which hotel amenities do you really want? You won’t believe it! How do you get out of a $28,000 timeshare mistake? Definitely not like this Kicked off my flight for being disruptive — does Frontier Airlines owe me anything? Why won’t Sam’s Club refund $481 for my furniture? It promised! … Read more Company Contacts We publish the names and emails of customer service managers. Check out our directory. Uber Lyft Paypal Amazon Airbnb See all contacts Latest Stories Why won’t Sam’s Club refund $481 for my furniture? It promised! Lufthansa screwed up my flights to India. Do I deserve compensation? Airbnb canceled my booking, locked my account — and kept my money! Has the travel industry turned its back on its smoke-free promises? These are the most dangerous assumptions travelers are making in 2025 My Boost Mobile card doesn’t work! Can I get a refund from Target? Mold in my vacation rental! I want a refund from Vrbo A Booking.com booking blunder! Can I get a full refund for this flight? Ultimate Guides The ultimate guide to finding your lost luggage Here’s your insider guide to spring break travel in 2025 Here’s your ultimate guide to holiday travel Eat this! The ultimate guide to travel food Here’s how to buy the best luggage for your next trip Here’s your ultimate guide to fall travel Expert tips for surviving a long flight in economy class and avoiding jet lag The ultimate guide to finding a travel advisor