Essential Reading Some Americans have stopped tipping. Should you, too? Why does everyone want to get off the plane first? It’s exit envy! Which hotel amenities do you really want? You won’t believe it! How do you get out of a $28,000 timeshare mistake? Definitely not like this Kicked off my flight for being disruptive — does Frontier Airlines owe me anything? PayPal problem: I have a broken Acer Chromebook — but no refund! … Read more Company Contacts We publish the names and emails of customer service managers. Check out our directory. Uber Lyft Paypal Amazon Airbnb See all contacts Latest Stories PayPal problem: I have a broken Acer Chromebook — but no refund! Do I really have to pay this $450 cleaning fee from Budget? A SIM swapping nightmare leads to a $3,809 bill from Best Buy. Can Chase help? How Ireland’s Shelbourne Hotel is finding sustainability Everyone hates tourists. Here’s how to be a better traveler next summer. I canceled the Master Protection on my washer. Can I get a refund from Sears? My hotel won’t answer me. How about a refund? I want my money back for this hotel! Can I dispute a credit card charge made abroad? Ultimate Guides The ultimate guide to finding your lost luggage Here’s your insider guide to spring break travel in 2025 Here’s your ultimate guide to holiday travel Eat this! The ultimate guide to travel food Here’s how to buy the best luggage for your next trip Here’s your ultimate guide to fall travel Expert tips for surviving a long flight in economy class and avoiding jet lag The ultimate guide to finding a travel advisor