I found a chipmunk in my vacation rental. I want my money back — all of it!
A woman who rented a beach house on Lake Michigan is horrified to find a chipmunk nesting in her bedroom. Now she’s trying to get her money back from Vrbo.
Christopher Elliott
This is the only guaranteed way to avoid an airline meltdown this summer
Airline experts are warning of a summer travel meltdown. Here’s what you need to know to avoid being stranded at the airport.
Hey Ticketmaster, where’s the refund for my David Foster concert tickets?
Elizabeth Moeck bought tickets for the David Foster Hitman Tour in 2019, but the performance was canceled because of the pandemic. Why won’t Ticketmaster refund her tickets?
My Allstate Rewards gift card didn’t work on my Princess cruise
David Marsh encountered a frustrating problem while on his Princess Cruise – his Allstate Rewards gift card, worth $1,800, didn’t work. Both the cruise line and Allstate Rewards blamed each other for the issue, leaving David stranded in the middle.
No room for Taylor Swift fans: Radisson cancels points hotel booking!
When the Radisson Hotel cancels a reservation made with points, a Taylor Swift fan is left in a bind to find last-minute accommodations. Learn about your rights and available options in this situation.
Has the travel industry taken self-service too far?
From AI to self-service airline apps, has the travel industry taken self-service too far? Experts believe it has. Here’s how to avoid problems.
Hotels.com promised me a refund years ago. Where is it?
Michelle Sprekelmeyer is chasing down a missing $1,632 Hotels.com refund from the early days of the pandemic. What’s taking so long?
My GE Profile washer flooded my home. How do I get it fixed?
Justin Carrier’s GE Profile washing machine breaks, flooding his house. One month later, GE hasn’t repaired the appliance or paid for the damages. What’s going on?
I’ve been banned by Uber, but I can still drive for them!
Can you be banned by Uber as a rider but continue driving for them? Here’s the unbelievable but true answer.
Why are travel refunds taking so long now?
If you’ve tried to get a refund from an airline, hotel or cruise line lately, then you probably know that you have to pack your patience and prepare for an adventure. Or maybe I should say, a misadventure.