What should you do if your Whirlpool washing machine is making loud noises? That’s the problem Kathy Lathrop is having with her new appliance. It’s so loud that she’s afraid her neighbors can hear it. What’s the fix?
Air Canada has destroyed Donna Wells-Boyle’s expensive luggage, she claims. Is there a reason it won’t repair or replace her bag? And how much does it owe her?
Jennifer Book’s problem with a canceled Booking.com vacation rental and Affirm — and the heartbreaking loss of $6,074 — looks like an open-and-shut case.
Something is missing from your hotel — and you should know about it before your next trip. Here’s how to get what you want.
Avoid travel insurance mistakes that could ruin your trip. Learn how to choose the right coverage for your travel concerns and destinations.
Kenneth Stueben’s Kenmore trash compactor is broken. He’s already paid $436 for the parts and labor for a repair, but now Sears can’t do the job. Worse, Sears won’t refund his money.
Sixt surprises David Degagne with an extra $513 car rental insurance surcharge in Portugal. Can he get his money back if he never asked for the insurance? Let’s find out.
There’s a rule in the Travel Bible that your rental car must be insect-free. But the folks at the Hertz location in Palo Alto, Calif., forgot to study their scripture on the day Miguel Lopez came to town. And they handed him the keys to a car infested by ants.
I should have known she was going to be trouble. I was stuck in seat 36J on a flight from Tampa to Zürich, Switzerland, and before the plane even started down the rain-slickened runway, the passenger in front of me turned to her companion and asked, “How do I recline this seat?’
It only takes a quiet moment in the forest outside of Billnäs for the idea of Finnish sustainability to come into focus. If you’re lucky, someone like Sami Tallberg will be there to guide you through the experience.
