At about this time every year, radio and TV producers ask me to go on the air and dispense travel advice. They’ll ask me how to avoid the agony of holiday travel. And at about this time every year, I really want to tell them, “It’s easy: If you want to avoid all holiday travel mistakes and hassles, stay home.” “This is how to easily avoid common holiday travel mistakes”
Home Depot never delivered Sung Kim’s vanity, so he asked for a refund. The company’s response: Just dispute the charge with your credit card. But when that doesn’t work, he contacts our advocacy team. “Home Depot never delivered his order. So where is the refund?”
How do you improve a hotel’s service? One answer comes from a boutique property in Honolulu, appropriately called the Hotel Renew. “This hotel is dedicated to improving service. This is why”
It happened on a hot autumn afternoon as we cruised south toward Santa Rosa, Calif., on Highway 101 in a 24-foot Coachmen Leprechaun recreational vehicle.
“THUMP!” the camper went. Not like the kind of thump you make when you go over a speed bump. It was the thump of hitting something. “How to survive an RV vacation with your family”
Melissa Hill’s Fitbit Charge 2 cracked after a little more than a year. Is the company’s offer acceptable — or should it do more for her? “My Fitbit Charge 2 cracked in the night! I want a refund”