This is the most dangerous thing I’ve done with my kids on vacation

Kids do the darndest things on vacation. Their antics include dangling off cliffs in Utah, immersing themselves to the icy waves of the Gulf of Alaska, and braving some of the world’s most hazardous roads in Africa. I know because that’s what my children have done — and it scared the living daylights out of me. Read more “This is the most dangerous thing I’ve done with my kids on vacation”

This Alitalia problem is solvable, but where’s her happy ending?

Alyson McFarland’s Alitalia problem is solvable. She’d missed her flight from Johannesburg to Tunis even though she showed up at the airport on time. But the solution isn’t going to make her happy, and it probably won’t make you happy, either. Read more “This Alitalia problem is solvable, but where’s her happy ending?”

This Greyhound bus problem is an expensive travel lesson

At first, Beverly Parker’s Greyhound bus problem looked like a slam dunk case. Valuables had gone missing from her checked luggage during a recent trip from Birmingham, Ala., to Albion, Mich. And Greyhound wasn’t exactly breaking a land speed record to help her.

But then I read the details of her request, and a simple case suddenly became complicated. It wasn’t the $150,000 claim amount that fazed me. My computer adds a few extra characters if I don’t release the zero key fast enough. I was certain that was a typo.

It was everything else. Read more “This Greyhound bus problem is an expensive travel lesson”

What staying home can teach you about a vacation

Staying home may not be your idea of a vacation, but more people are reportedly considering a “staycation” this year than any time since the Great Recession.

To which I say: Go for it! Staying home can teach you so much about having a better vacation. Read more “What staying home can teach you about a vacation”

This looks like a Lufthansa mistake — but is a refund possible?

Cristina Falcon wants to know if her ticket refund problem is her mistake or a Lufthansa mistake. After all, the fare she chose said “refundable.” But is a refund from Lufthansa even possible for her? Read more “This looks like a Lufthansa mistake — but is a refund possible?”