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Elliott Report

Elliott Report

  • Home
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Popular

Avis broadsides Gena Ettinger when it adds her to the company's Do Not Rent list. How does she get unbanned?

I’m on Avis’ Do Not Rent list. How do I get off?

May 15, 2025October 16, 2023 by Christopher Elliott

Avis broadsides Gena Ettinger when it adds her to the company’s Do Not Rent list. How does she get unbanned?

Categories Popular, The Travel Troubleshooter
Ling Lu Yamaki navigated a $28,000 timeshare entanglement with Hilton Grand Vacations after feeling misled. Her journey uncovers the intricacies of timeshare agreements, the importance of consumer rights, and the unexpected twists in resolving such disputes. This tale serves as a cautionary lesson for anyone considering or trying to exit a timeshare.

How do you get out of a $28,000 timeshare mistake? Definitely not like this

November 6, 2023October 13, 2023 by Christopher Elliott

Ling Lu Yamaki wanted to get out of her timeshare with Hilton Grand Vacations after she discovered a serious problem with it.

Categories Advocacy, Popular
Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation -- or compensation.

Kicked off my flight for being disruptive — does Frontier Airlines owe me anything?

November 24, 2024October 6, 2023 by Christopher Elliott

Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation — or compensation.

Categories Popular, The Travel Troubleshooter
Would you break a rule for a cheaper airline ticket? Meet the people who have.

Travelers are breaking this rule for a cheaper flight. Should you?

March 5, 2024June 25, 2023 by Christopher Elliott

Would you break a rule for a cheaper airline ticket? Susan Stevens did when she booked a hacker fare from Vienna to Frankfurt. A round-trip ticket costs hundreds of dollars less than a one-way ticket. So she bought a round-trip fare.

Categories Featured, On Travel, Popular
Airlines should consider implementing a dress code to improve the flying experience for all passengers. It could reduce unruly behavior.

Do airline passengers need a dress code?

May 11, 2024June 18, 2023 by Christopher Elliott

Airlines should consider implementing a dress code to improve the flying experience for all passengers. It could reduce unruly behavior.

Categories Featured, On Travel, Popular
Airline seat selection fees are one of the most hated surcharges in the travel industry — and they should be illegal.

Let’s ban airline seat selection fees

March 18, 2025June 4, 2023 by Christopher Elliott

Airline seat selection fees are one of the most hated surcharges in the travel industry — and they should be illegal. Here’s how to avoid them.

Categories Featured, On Travel, Popular
What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here's what to do.

What’s the Booking.com refund process? The company took my money!

March 27, 2025April 24, 2023 by Christopher Elliott

What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here’s what to do.

Categories Advocacy, Popular
Did Amazon lose your return package? Learn how to get your refund and understand Amazon's policies for lost returns in this frustrating tale of customer disservice.

Amazon didn’t receive my return package. What should I do?

March 27, 2025April 10, 2023 by Christopher Elliott

If you return a product to Amazon, but it says the package never arrived, what can you do?

Categories Advocacy, Popular
He wants his Chase Ultimate Rewards points refunded. But the company says no. Is there a way to get your rewards back?

Can I get my 173,116 Chase Ultimate Rewards points refunded?

February 14, 2024September 20, 2022 by Christopher Elliott

… Read more

Categories Popular, The Travel Troubleshooter
Zelle, a peer-to-peer payment app, is under fire for enabling fraudulent transfers between customers and scammers. Here's how to avoid falling for a Zelle scam.

How to get your money back from a Zelle scam or accidental money transfer

October 31, 2024August 8, 2022 by Christopher Elliott

Zelle, a peer-to-peer payment app, is under fire for enabling fraudulent transfers between customers and scammers. Here’s how to avoid falling for a Zelle scam.

Categories Popular, Problem Solved, Ultimate Consumer Guides
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