Her yoga studio banned her. But what about that refund?
Susan Cote’s former yoga studio banned her and won’t refund her prepaid sessions. Is her money just gone?
These tales are from our consumer advocacy files. If you’re a consumer with a problem with a company, you can contact us for help as well.
Susan Cote’s former yoga studio banned her and won’t refund her prepaid sessions. Is her money just gone?
Daniel Minton is one of us, which made his case difficult to advocate, let alone write. Actually, it’s his daughter’s story, and it involves a young driver fee imposed by Dollar Rent A Car — an unfair charge that he wanted our help reversing.
Did the hotel leave five grown women to fend for themselves in their pajamas on the frigid streets of Boston?
Picarella says he needs a name — specifically, the contact for the corporate headquarters of someone at Cruise Planners, a travel agency.
Viviane Tran and her husband are flying from Washington to Tokyo on US Airways for their honeymoon in April.
The trenches of consumer advocacy sparked an interesting debate. Do we leave consumers who don’t have a case to fend for themselves?
Western Plus. Cindy Iverson’s Valentine’s Day weekend was ruined and she needed a little help salvaging it.
American Airlines, has a policy of either offering a 24-hour hold on a reservation, or selling you a ticket with all the usual restrictions.