Electronic Arts Customer Service Contacts

EA is committed to creating inclusive and accessible gaming experiences, aiming to remove barriers for all players. The company listens to player feedback and continually improves its products to ensure fair, fun, and safe communities. Electronic Arts provides resources and tools to enhance accessibility within its games, including specific features like customizable controls, colorblind settings, and assistive technologies. Additionally, Electronic Arts is dedicated to fostering inclusion by integrating accessible design principles across its development processes, ultimately enhancing gameplay for a broader audience.

The Electronic Arts user agreement governs access to Electronic Arts games and services, requiring users to create an Electronic Arts account. It outlines that users receive a limited, non-transferable license to use Electronic Arts services for personal, non-commercial enjoyment. Electronic Arts services may include content and entitlements like virtual currency and in-game items. The agreement also covers the availability of services, stating they may be updated, modified, or discontinued. Users must follow all terms, including age restrictions and account responsibilities. Violations can lead to suspension or termination of accounts.

The Electronic Arts redeem page allows users to redeem codes for games, in-game content, gift cards, or EA Play memberships. Players can redeem codes across various platforms such as Xbox, PlayStation, and Nintendo Switch. Users are prompted to select their platform to get started.

Electronic Arts provides various tools to ensure positive play experiences for both players and parents. These tools include customizable account and platform settings, game tools for monitoring playtime, and game ratings to guide purchasing decisions. Parents can set restrictions on content and communication through platform-specific controls. Electronic Arts also emphasizes online safety, advising users to protect personal information and report inappropriate behavior. The company promotes positive and respectful interactions within the gaming community, ensuring a safer, more enjoyable experience for everyone.