CalAtlantic Homes Customer Service Contacts

CalAtlantic Group, is a home construction company based in Arlington, Virginia.

How to reach a person at CalAtlantic Homes

CalAtlantic Homes Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about CalAtlantic Homes

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with CalAtlantic Homes

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

CalAtlantic Homes physical address

1100 Wilson Boulevard
Suite 2100
Arlington, VA 22209

CalAtlantic Homes social media channels


CalAtlantic Homes executive customer service contacts

Primary Contact
Jeff Buffington
Director of Customer Service
1100 Wilson Boulevard
Suite 2100
Arlington, VA 22209
jeff.buffington@calatl.com

Secondary Contact
Robert Smart
Vice President of Operations
1100 Wilson Boulevard
Suite 2100
Arlington, VA 22209
robert.smart@lennar.com

Jon Jaffe
President
1100 Wilson Boulevard
Suite 2100
Arlington, VA 22209
Jon.jaffe@lennar.com

Chief Executive
Rick Beckwitt
1100 Wilson Boulevard
Suite 2100
Arlington, VA 22209
Rick.Beckwitt@lennar.com

Frequently asked questions about CalAtlantic Homes

How can I contact CalAtlantic Homes customer service?

What is CalAtlantic Homes mailing address?

700 NW 107th Avenue, Miami, FL 33172.

How can I find a CalAtlantic community near me?

You can find a CalAtlantic community near you by:

  • Visiting the website and using the community locator tool.
  • Calling customer service at (240) 532-3800 for assistance.

What types of homes and communities does CalAtlantic offer?

CalAtlantic offers a variety of homes and communities, including:

  • Single-family homes
  • Townhomes
  • Condominiums
  • Active adult communities
  • Luxury homes
  • Affordable housing

How do I schedule a tour of a CalAtlantic home?

To schedule a tour, you can:

  • Visit the website and select the community you are interested in to schedule a tour.
  • Contact the sales office of the specific community directly.
  • Call customer service at (240) 532-3800 for assistance.

What financing options are available for purchasing a CalAtlantic home?

CalAtlantic Homes offers various financing options through its affiliate, Lennar Mortgage. These options include:

  • Fixed-rate mortgages
  • Adjustable-rate mortgages (ARMs)
  • FHA and VA loans
  • Jumbo loans
  • First-time homebuyer programs

What should I do if I encounter issues with my new home?

If you encounter issues with your new home:

  • Report the issues to the customer care at (240) 532-3800 or warranty department.
  • Use the homeowner portal to submit a service request.
  • Contact the local community office for immediate assistance.

How can I provide feedback or file a complaint about my home or community?

To provide feedback or file a complaint:

  • Contact the community’s customer service or sales office directly.
  • Use the contact form on the CalAtlantic Homes’ website.
  • Call customer service at (240) 532-3800.
  • Send a letter to Lennar Corporation, 700 NW 107th Avenue, Miami, FL 33172.

How to get professional help with your CalAtlantic Homes problem

If you need help with CalAtlantic Homes, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help