The Discover Card is a credit card issued primarily in the United States.
Responsiveness rating
What you need to know about Discover
We receive relatively few complaints about Discover. The most common problems are with disputes. Check out our guide to credit card disputes for strategies on handling a chargeback.
How to resolve a problem with Discover
Use the executive customer service contacts after you've exhausted the normal resolution channels. These executives are known to be quite responsive.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
502 E. Market Street
Greenwood, DE 19950
https://www.discover.com/
Phone Contacts
Main: (302) 328-3300
Customer Service: (800) 347-2683
Toll Free: (800) 347-2683
International: (302) 328-3300
You can reach the executive team at (302)328-3300. The team’s business hours are Monday to Friday, 9 a.m. to 6 p.m. Eastern time.
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Julie Loeger
Executive Vice President
502 E. Market Street
Greenwood, DE 19950
[email protected]
Secondary Contact
Carlos Minetti
Executive Vice President of Consumer Banking
502 E. Market Street
Greenwood, DE 19950
[email protected]
Dan Capozzi
Executive Vice President, President - Credit and Card Operations
502 E. Market Street
Greenwood, DE 19950
[email protected]
Chief Executive
Roger C. Hochschild
CEO
502 E. Market Street
Greenwood, DE 19950
[email protected]
This contact was published on February 5, 2016 and updated on September 4, 2023.
