Hawaiian Airlines

Hawaiian Airlines is the flag carrier and the largest airline in the U.S. state of Hawaii. It is the 10th largest commercial airline in the US, and is based in Honolulu, Hawaii

P.O. Box 30008
Honolulu, HI 96820

Phone Contacts

Main: (888) 246-8526
Customer Service: (800) 367-5320

How to get through to an operator
dial 0 and wait.



Email Contacts

Contact us form

Consumer Affairs Office fax number (808) 838-6777

Social Media Contacts


Executive Contacts

Primary Contact
Bret Ranoa
Senior Director - Customer Service Initiatives
P.O. Box 30008
Honolulu, HI 96820

Secondary Contact
Jeff Helfrick
Vice President Customer Service
P.O. Box 30008
Honolulu, HI 96820

Jon Snook
Executive Vice President & Chief Operating Officer
P.O. Box 30008
Honolulu, HI 96820

Snook oversees all flight operations, in-flight services, customer service, maintenance and engineering, and operations analytics for Hawaiian Airlines.

Chief Executive
Peter R. Ingram
President & Chief Executive Officer
P.O. Box 30008
Honolulu, HI 96820

Last updated: September 10, 2018.

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