Hawaiian Airlines Customer Service Contacts

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Hawaiian Airlines is the flag carrier and the largest airline in the U.S. state of Hawaii. It is the 10th largest commercial airline in the US, and is based in Honolulu, Hawaii

Responsiveness rating


What you need to know about Hawaiian Airlines

We receive occasional complaints about Hawaiian Airlines. This customer experienced a delayed flight. Also, this customer did not get a refund for a canceled flight.

How to resolve a problem with Hawaiian Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


P.O. Box 30008
Honolulu, HI 96820

Phone Contacts

Main: (888) 246-8526
Customer Service: (800) 367-5320

How to get through to an operator
dial 0 and wait.



Email Contacts

Contact us form

Consumer Affairs Office fax number (808) 838-6777

Social Media Contacts


Executive Contacts

Primary Contact
Anthony Bagio
Senior Director Consumer Contacts
P.O. Box 30008
Honolulu, HI 96820
[email protected]

Secondary Contact
Jon Snook
Executive Vice President and Chief Operating Officer
P.O. Box 30008
Honolulu, HI 96820
[email protected]

Chief Executive
Peter R. Ingram
President & Chief Executive Officer
P.O. Box 30008
Honolulu, HI 96820
[email protected]

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