Cox Communications Customer Service Contact Support Via Phone Email Exec Contacts

Cox Communications is a privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States

Responsiveness rating

3/5

Cox Communications often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Cox Communications

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Cox Communications

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

Cox Communications
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
https://www.cox.com

Phone Contacts

Main: (404) 843-5000
Customer Service: (800) 234-3993

Email Contacts

Online contact form

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Suzanne Foy
Executive Director, Customer Care Process Support
Cox Communications
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
[email protected]

Secondary Contact
Scott Wise
Vice President of Customer Care
Cox Communications
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
[email protected]

Peter Lilly
SVP Customer Operations
Cox Communications
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
[email protected]

Len Barlik Executive Vice President and Chief Operations Officer. [email protected]

Chief Executive
Patrick J. Esser
President and CEO
Cox Communications
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
[email protected]