eBay Customer Service Contacts

eBay provides e-commerce services on a local, national and international basis with an array of websites, including the eBay Marketplaces, Kijiji, StubHub and Shopping.com. The company based in San Jose, California, and facilitates consumer-to-consumer and business-to-consumer sales through its website

eBay is headquartered in San Jose, CA and has 59 office locations across 31 countries.

Note: We are aware of many scams involving eBay gift cards. Customers should never buy eBay gift cards to pay utility bills. If someone calls you and offers a discount on your utility bills if you pay with an eBay gift card, it is a scam. eBay gift cards are only permitted to be used on the eBay platform to purchase items listed for sale there. For more information, see:  An eBay gift card scam is running wild. Here’s how to avoid it!

 

2025 Hamilton Ave
San Jose, CA 95125
https://www.ebay.com/


Phone Contacts

Main: (408) 376-7400
Customer Service: 1 (866) 540-3229


Email Contacts

*In order to email or message eBay, it is necessary to sign in to your eBay account. For more information open this eBay page.


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Nigel Grange
Director of Customer Experience
2025 Hamilton Ave
San Jose, CA 95125
[email protected]

Secondary Contact
Dan Leiva
Vice President of Global Customer Service
2025 Hamilton Ave
San Jose, CA 95125
[email protected]

Michael Petersen
Vice President of Global Customer Experience and Operations
2025 Hamilton Ave
San Jose, CA 95125
[email protected]

Chief Executive
James "Jaime" Iannone
Chief Executive Officer
2025 Hamilton Ave
San Jose, CA 95125
[email protected]


Last updated: November 18, 2021.

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