eBay Customer Service Contacts

eBay provides e-commerce services on a local, national and international basis with an array of websites, including the eBay Marketplaces, Kijiji, StubHub and Shopping.com. The company based in San Jose, California, and facilitates consumer-to-consumer and business-to-consumer sales through its website

eBay is headquartered in San Jose, CA and has 59 office locations across 31 countries.

2025 Hamilton Ave
San Jose, CA 95125
https://www.ebay.com/


Phone Contacts

Main: (408) 376-7400
Customer Service: 1 (866) 540-3229


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Suman Arya
Director of Global Customer Service
2025 Hamilton Ave
San Jose, CA 95125
[email protected]

Secondary Contact
Dan Leiva
Vice President of Global Customer Service
2025 Hamilton Ave
San Jose, CA 95125
[email protected]

Wendy Jones
Senior Vice President of Global Customer Experience and Operations
2025 Hamilton Ave
San Jose, CA 95125
[email protected]

Chief Executive
James "Jaime" Iannone
Chief Executive Officer
2025 Hamilton Ave
San Jose, CA 95125
[email protected]


Last updated: August 24, 2020.


NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.