Swiss International Airlines Customer Service Contacts

Swiss International Air Lines is the flag carrier airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia. Its headquarters are in Zurich.

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Swiss International Air Lines Customer Service

1400 RXR Plaza West Tower

Uniondale NY 11556

United States of America

Contact Details

24 hours Hotline telephone number for post travel and disability (DOT Part 382) related issues:

Customer service resources

Customer service addresses:

USA: Swiss International Air Lines Customer Service 1400 RXR Plaza West Tower Uniondale NY 11556

Canada: 1555 Peel Street, suite 800, Montreal, Quebec, H3A 3L8

What you need to know about Swiss International Airlines

We receive occasional complaints about Swiss international. Here’s one recent case where the airline gave passengers seats that whey were unable to use. The airline won’t compensate for lost luggage. They wouldn’t help this sick customer. Also, the airline asked her for $300 to fix a ticket mistake.

How to resolve a problem with Swiss International Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Swiss International Airlines mailing address

Obstgartenstrasse 25
CH-8302 , Kloten , Switzerland

Swiss International Airlines social media channels


Swiss International Airlines executive customer service contacts

Primary Contact
Tamur Goudarzi Pour
Chief Commercial Officer (CCO) u0026 Member of the Board
Obstgartenstrasse 25
CH-8302 , Kloten, Switzerland
[email protected]
+41 76 260 43 96

Julia Hillenbrand
Vice President, Swiss Brand Experience
Obstgartenstrasse 25
CH-8302 , Kloten, Switzerland
[email protected]

Chief Executive
Dieter R. F. Vranckx
Chief Executive Officer
Obstgartenstrasse 25
CH-8302 , Kloten, Switzerland
[email protected]
+852 2866 0330

How to get professional help with your Swiss International Airlines problem

If you need help with Swiss International Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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