Swiss International Airlines Customer Service Contact Support Via Phone Email Exec Contacts

Swiss International Air Lines is the flag carrier airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia. Its headquarters are in Zurich.

Responsiveness rating

2/5

Swiss International Air Lines sometimes responds to customer feedback or third parties. Executives try to hide from customers by using fake email addresses that are routed to an executive assistant or customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Swiss International Air Lines

We receive occasional complaints about Swiss international. Here's one recent case where the airline gave passengers seats that whey were unable to use.

How to resolve a problem with Swiss International Air Lnes

Use our company contacts. We know we have the right ones because we keep getting emails from Swiss International Air Lines lawyers demanding that we remove them. All that does is ensure Swiss gets a lower customer responsiveness score.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
https://www.swiss.com/us/en/homepage

Phone Contacts

Main: +41 61 582 00 00
Customer Service: +41 (0)848 700 700
Toll Free: (833) 626-0737

Swiss International Air Lines Customer Service
1400 RXR Plaza West Tower
Uniondale NY 11556
United States of America
Contact Details
+1 833 626 0737
24 hours Hotline telephone number for post travel and disability (DOT Part 382) related issues:
+1 855 254 1842 (toll free)

Customer Service Resources

Customer service addresses:

USA: Swiss International Air Lines Customer Service 1400 RXR Plaza West Tower Uniondale NY 11556

Canada: 1555 Peel Street, suite 800, Montreal, Quebec, H3A 3L8

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Tamur Goudarzi Pour
Chief Commercial Officer (CCO) & Member of the Board
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
+41 76 260 43 96
[email protected]

Julia Hillenbrand
Vice President, Swiss Brand Experience
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
[email protected]

Chief Executive
Dieter R. F. Vranckx
Chief Executive Officer
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
+852 2866 0330
[email protected]