Swiss International Airlines Customer Service Contacts

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Swiss International Air Lines is the flag carrier airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia. Its headquarters are in Zurich.

Responsiveness rating

rating
2/5

What you need to know about Swiss International Air Lines

We receive occasional complaints about Swiss international. Here's one recent case where the airline gave passengers seats that whey were unable to use. The airline won't compensate for lost luggage. They wouldn't help this sick customer. Also, the airline asked her for $300 to fix a ticket mistake.

How to resolve a problem with Swiss International Air Lnes

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
https://www.swiss.com/us/en/homepage


Phone Contacts

Main: +41 61 582 00 00
Customer Service: +41 (0)848 700 700
Toll Free: (833) 626-0737

Swiss International Air Lines Customer Service
1400 RXR Plaza West Tower
Uniondale NY 11556
United States of America
Contact Details
+1 833 626 0737
24 hours Hotline telephone number for post travel and disability (DOT Part 382) related issues:
+1 855 254 1842 (toll free)

Customer Service Resources

Customer service addresses:

USA: Swiss International Air Lines Customer Service 1400 RXR Plaza West Tower Uniondale NY 11556

Canada: 1555 Peel Street, suite 800, Montreal, Quebec, H3A 3L8


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Tamur Goudarzi Pour
Chief Commercial Officer (CCO) & Member of the Board
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
+41 76 260 43 96
[email protected]

Julia Hillenbrand
Vice President, Swiss Brand Experience
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
[email protected]

Chief Executive
Dieter R. F. Vranckx
Chief Executive Officer
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
+852 2866 0330
[email protected]


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