Swiss International Airlines Customer Service Contacts

Swiss International Air Lines is the flag carrier airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia. Its headquarters are in Zurich.

Swiss International Airlines Responsiveness rating

rating
2/5

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Swiss International Air Lines Customer Service

1400 RXR Plaza West Tower

Uniondale NY 11556

United States of America

Contact Details

24 hours Hotline telephone number for post travel and disability (DOT Part 382) related issues:

Customer service resources

Customer service addresses:

USA: Swiss International Air Lines Customer Service 1400 RXR Plaza West Tower Uniondale NY 11556.

Canada: 1555 Peel Street, suite 800, Montreal, Quebec, H3A 3L8.

What you need to know about Swiss International Airlines

We receive occasional complaints about Swiss international. Here’s one recent case where the airline gave passengers seats that whey were unable to use. The airline won’t compensate for lost luggage. They wouldn’t help this sick customer. Also, the airline asked her for $300 to fix a ticket mistake. The airline lost this customer’s bag, but only refunded half of his expenses.

How to resolve a problem with Swiss International Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Swiss International Airlines mailing address

Obstgartenstrasse 25
CH-8302 , Kloten , Switzerland
https://www.swiss.com/us/en/homepage

Swiss International Airlines social media channels

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Swiss International Airlines executive customer service contacts

Primary Contact
Tamur Goudarzi Pour
Chief Commercial Officer (CCO) & Member of the Board
Obstgartenstrasse 25
Kloten, Switzerland CH-8302
tamur.goudarzi-pour@dlh.de
+41-76-260-43-96

Julia Hillenbrand
Vice President, Swiss Brand Experience
Obstgartenstrasse 25
Kloten, Switzerland, CH-8302
julia.hillenbrand@swiss.com

Chief Executive
Dieter R. F. Vranckx
Chief Executive Officer
Obstgartenstrasse 25
Kloten, Switzerland, CH-8302
dieter.vranckx@swiss.com
+852-2866-0330

Frequently asked questions about Swiss International Airlines

How can I contact Swiss Airlines in the U.S.?

Contact SWISS Airlines in the U.S. by phone: 

Call (833) 626-0737 for general inquiries and assistance. 

For post-travel and disability-related issues, call (855) 254-1842.

How do I contact Swiss customer service?

Call SWISS customer service by phone at (833) 626-0737.

Does Swiss fly to the U.S.?

Yes, SWISS International Air Lines operates flights to several destinations in the United States. It serves cities such as New York City, Miami, Los Angeles, San Francisco, Chicago, and Boston.

Is Swiss International Air Lines the same as Swiss air?

Yes, Swiss International Air Lines (SWISS) is the successor to the former Swissair. SWISS is the current flag carrier of Switzerland and operates under the Lufthansa Group.

How to get professional help with your Swiss International Airlines problem

If you need help with Swiss International Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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