Swiss International Air Lines (owned by the Lufthansa group) is the flag carrier airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia. Its headquarters are in Zürich.
How to reach a person at Swiss International Airlines
Customer Service: +41-848-700-700
Toll Free: (833) 626-0737
Swiss International Airlines Responsiveness rating
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What you need to know about Swiss International Airlines
We receive occasional complaints about Swiss international. Here’s one recent case where the airline gave passengers seats that they were unable to use. The airline wouldn’t compensate for lost luggage. They wouldn’t help this sick customer. the airline asked another customer for $300 to fix a ticket mistake. The airline lost this customer’s bag, but only refunded half of his expenses.
How to resolve a problem with Swiss International Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Swiss International Airlines mailing address
Obstgartenstrasse 25
CH-8302, Kloten, Switzerland
Swiss International Airlines social media channels
Swiss International Airlines executive customer service contacts
Primary Contact
Tamur Goudarzi Pour
Chief Commercial Officer (CCO) and Member of the Board
Obstgartenstrasse 25
Kloten, Switzerland CH-8302
tamur.goudarzi-pour@dlh.de
Julia Hillenbrand
Vice President, Swiss Brand Experience
Obstgartenstrasse 25
Kloten, Switzerland, CH-8302
julia.hillenbrand@swiss.com
Chief Executive
Dieter R. F. Vranckx
Obstgartenstrasse 25
Kloten, Switzerland, CH-8302
dieter.vranckx@swiss.com
How can I contact Swiss Airlines in the U.S.?
Contact SWISS Airlines in the U.S. by phone:
Call (833) 626-0737 for general inquiries and assistance.
For post-travel and disability-related issues, call (855) 254-1842.
How do I contact Swiss customer service?
Call SWISS customer service by phone at (833) 626-0737.
Does Swiss fly to the U.S.?
Yes, SWISS International Air Lines operates flights to several destinations in the United States. It serves cities including New York City, Miami, Los Angeles, San Francisco, Chicago, and Boston.
Is Swiss International Air Lines the same as Swiss air?
Yes, Swiss International Air Lines (SWISS) is the successor to the former Swissair. SWISS is the current flag carrier of Switzerland and operates under the Lufthansa Group.
How do I contact Swiss by phone in the U.K.?
To contact Swiss from the U.K., call +44-20-7856-3636.
Is Swiss owned by Lufthansa?
Yes, Swiss International Air Lines is a subsidiary of the Lufthansa Group. Lufthansa acquired Swissair’s assets and established Swiss as the new national carrier of Switzerland.
Is Swiss a United partner?
Swiss is a member of the Star Alliance, which includes United Airlines. As partners within the alliance, they collaborate on code-share flights, frequent flyer benefits, and shared services.
Who is a partner with Swiss Airlines?
Swiss Airlines is part of the Star Alliance, which includes Lufthansa, United, Air Canada, and other airlines. These airlines collaborate on various routes and services.
Is Swiss the same as Edelweiss Air?
No, Swiss International Air Lines (Swiss) and Edelweiss Air are separate airlines. Swiss is the national carrier of Switzerland, while Edelweiss Air is a leisure airline owned by Swiss. Edelweiss Air focuses on vacation destinations and operates under the Swiss brand.
Where is Swiss Airlines headquarters?
Swiss Airlines’ headquarters is located in Zürich, Switzerland.
How to get professional help with your Swiss International Airlines problem
If you need help with Swiss International Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
