Swiss International Air Lines is the flag carrier airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia. Its headquarters are in Zurich.
What you need to know about Swiss International Air Lines
We receive occasional complaints about Swiss international. Here's one recent case where the airline gave passengers seats that whey were unable to use.
How to resolve a problem with Swiss International Air Lnes
Use our company contacts. We know we have the right ones because we keep getting emails from Swiss International Air Lines lawyers demanding that we remove them. All that does is ensure Swiss gets a lower customer responsiveness score.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
https://www.swiss.com/us/en/homepage
Phone Contacts
Main: +41 61 582 00 00
Customer Service: +41 (0)848 700 700
Toll Free: (833) 626-0737
Swiss International Air Lines Customer Service 1400 RXR Plaza West Tower Uniondale NY 11556 United States of America Contact Details +1 833 626 0737 24 hours Hotline telephone number for post travel and disability (DOT Part 382) related issues: +1 855 254 1842 (toll free)
Customer Service Resources
Customer service addresses:
USA: Swiss International Air Lines Customer Service 1400 RXR Plaza West Tower Uniondale NY 11556
Canada: 1555 Peel Street, suite 800, Montreal, Quebec, H3A 3L8
Social Media Contacts
Executive Contacts
Primary Contact
Tamur Goudarzi Pour
Chief Commercial Officer (CCO) & Member of the Board
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
+41 76 260 43 96
[email protected]
Julia Hillenbrand
Vice President, Swiss Brand Experience
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
[email protected]
Chief Executive
Dieter R. F. Vranckx
Chief Executive Officer
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
+852 2866 0330
[email protected]
This contact was published on October 1, 2015 and updated on September 13, 2023.