Regent Seven Seas Cruises Customer Service Contacts

Regent Seven Seas Cruises is a cruise line headquartered in Miami.

How to reach a person at Regent Seven Seas Cruises

Customer Service: (844) 473-4368

Toll Free: (800) 285-1835

Regent Seven Seas Cruises Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Regent Seven Seas Cruises

Regent Seven Seas Cruises has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Regent Seven Seas Cruises

Like most communication service providers, Regent Seven Seas Cruises normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Regent Seven Seas Cruises mailing address

Regent Seven Seas Cruises
7665 Corporate Center Drive
Suite 100
Miami, FL 33126

Regent Seven Seas Cruises social media channels

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Regent Seven Seas Cruises executive customer service contacts

Primary Contact
Eric McAndrews
Senior Director, Reservations and Guest Relations
7665 Corporate Center Drive
Suite 100
Miami, FL 33126
[email protected]

Secondary Contact
Robert Castellanos
Guest Relations Administrator
7665 Corporate Center Drive
Suite 100
Miami, FL 33126
[email protected]

Chief Executive
3 Andrea De Marco
Chief Executive Officer
7665 Corporate Center Drive
Suite 100
Miami, FL 33126
[email protected]

Frequently asked questions about Regent Seven Seas Cruises

Who owns Regent Seven Seas Cruises?

It is owned by Norwegian Cruise Line Holdings.

How can I contact Regent Seven Seas Cruises customer service?

What are the customer service hours for Regent Seven Seas Cruises?

Customer Service is available 24/7.

Can I make a booking or inquire about available cruises through customer service?

Yes, call (844) 473-4368 or email [email protected].

How can I modify or cancel my cruise reservation?

Changes to cruise reservations, including modifications or cancellations, can typically be made through Regent Seven Seas Cruises’ customer service department. Policies regarding changes and cancellations may vary, so it’s important to review the terms and conditions of your booking. Call (844) 473-4368 or email [email protected].

Can customer service help with pre-cruise planning and arrangements?

Yes, Regent Seven Seas Cruises customer service can assist with pre-cruise planning, including questions about accommodations, dining options, shore excursions, onboard amenities, and more.

What should I do if I have special requests or requirements before my cruise?

If you have special requests or requirements, such as dietary restrictions, accessibility needs, or celebrations, you can communicate them to Regent Seven Seas Cruises customer service representatives. Call (844) 473-4368 or email [email protected].

Who should I contact if I encounter issues during my cruise?

If you encounter any issues or have concerns during your cruise, you can seek assistance from the ship’s onboard staff, including guest services or the concierge. If the matter requires further attention, you can contact Regent Seven Seas Cruises customer service for support. Call (844) 473-4368 or email [email protected].

How to get professional help with your Regent Seven Seas Cruises problem

If you need help with Regent Seven Seas Cruises, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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