Fred. Olsen Cruise Lines

Fred. Olsen Cruise Lines is a UK-based, Norwegian-owned cruise shipping line with four cruise ships. It was founded in 1848. The company headquarters are in Ipswich, Suffolk, in the United Kingdom, and is owned by Bonheur and Ganger Rolf. The company is part of the Fred. Olsen Group.

VAT Number: 927 5336 08 (may be important for customers who are filing for a VAT tax refund)

 

Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
http://www.fredolsencruises.com/


Phone Contacts

Main: +44 (0)845 314 2409
Customer Service: +44 (0) 1473 746167 24-hour information line

Open Mon-Fri: 08:00AM – 08:00PM
Sat: 09:00AM – 5:00PM
Sun: 10:00AM – 4:00PM


Email Contacts

[email protected]

Administration:  [email protected]
Customer relations: [email protected]
Reservations:  [email protected] (manager Kim Wright)


Customer Service Resources

Help and FAQ

 


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Mike Rodwell
Managing Director
Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
[email protected]

Secondary Contact
Ruth Burton
Public Relations Executive
Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
+44 (0) 1473 292407
[email protected]

Rachael Jackson
Public Relations Manager
Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
+44 (0) 1473 292390/ 292233
[email protected]

Chief Executive
Nick Emery
CEO
Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
[email protected]


Last updated: November 21, 2015.


NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.