Fred. Olsen Cruise Lines

Fred. Olsen Cruise Lines is a UK-based, Norwegian-owned cruise shipping line with four cruise ships. It was founded in 1848. The company headquarters are in Ipswich, Suffolk, in the United Kingdom, and is owned by Bonheur and Ganger Rolf. The company is part of the Fred. Olsen Group.

VAT Number: 927 5336 08 (may be important for customers who are filing for a VAT tax refund)

Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
https://www.fredolsencruises.com/


Phone Contacts

Main: +44 (0) 1473 742 424
Customer Service: +44 (0) 1473 746167 24-hour information line
Toll Free: 0800 144 8329

Open Mon-Fri: 08:00AM – 08:00PM
Sat: 09:00AM – 5:00PM
Sun: 10:00AM – 4:00PM


Email Contacts

[email protected]

Guest Services :   [email protected]
Customer relations: [email protected]
Reservations:  [email protected]

 


Customer Service Resources

Help and FAQ

 


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Clare Ward
Director of Product and Customer Services
Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
[email protected]

Secondary Contact
Ruth Burton
Public Relations Executive
Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
+44 (0) 1473 292407
[email protected]

Peter Deer
Managing Director Fred. Olsen Cruise Lines
Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
+
[email protected]

Chief Executive
Nick Emery
CEO Fred. Olsen Ltd
Fred. Olsen House
White House Road
Ipswich, Suffolk, U.K. IP1 5LL
[email protected]


Last updated: January 29, 2020.