HTC

HTC is a Taiwanese consumer electronics company that specializes in mobile phones. In 2016 it branched out into virtual reality headsets.

Telephone
Main : (866) 963-0953
Customer service : (480) 463-8389
Mailing address
Suite 300, 308 Occidental Avenue South
Seattle, WA 98104
Website
htc.com/us

What you need to know about HTC

We receive occasional complaints about HTC. Here’s one where the phone doesn’t work, and HTC needs to fix it.

How to resolve a problem with HTC

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

HTC customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Connie Sullivan
Contact Center Manager
Secondary
Eric Valente
Executive Director
Secondary
André Lönne
President HTC Americas
Chief Executive
HT Cho
Chief Executive

Frequently asked questions about HTC

Yes, you can find the online contact form here.
Monday to Friday, 8 a.m. to 8 p.m.; Saturday 8 a.m. to 6 p.m. (Pacific time).
Technical support is available 24/7.

Outdated info? Report it here