Universal Studios Hollywood Customer Service Contacts

make a correction

Universal Studios Hollywood is a film studio and theme park in the Universal City community of the city of Los Angeles, California.

Responsiveness rating

rating
3/5

What you need to know about Universal Studios Hollywood

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Universal Studios Hollywood

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

100 Universal City Plaza
Universal City, California 91608
https://www.universalstudioshollywood.com/web/en/us/


Phone Contacts

Main: (818) 777-1000
Customer Service: 1-800-UNIVERSAL (864-8377)


Email Contacts

[email protected]

If you purchased your tickets the Universal website, please contact [email protected]
For VIP Experience tickets or questions, please contact [email protected]
If you purchased your tickets through one of Universal’s partner-affiliate websites (I.e. colleges), please contact [email protected]

Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Xiomara Wiley
Executive Vice President, Marketing and Sales
100 Universal City Plaza
Universal City, California 91608
[email protected]

Secondary Contact
David Miller
Vice President, Brand Marketing
100 Universal City Plaza
Universal City, California 91608
[email protected]

Chief Executive
Larry Kurzweil
President and Chief Operating Officer
100 Universal City Plaza
Universal City, California 91608
[email protected]