Flixbus Customer Service Contacts

make a correction

FlixBus is a European long-distance bus service.  It started in the German market and in 2015  it began expanding internationally with long-distance networks in France, Italy, Denmark, the Netherlands and Croatia, as well as cross-border regular services to Norway, Spain and England. In 2018 FlixBus USA launched in 2018 and now covers  1,70  destinations in 29 countries.

Responsiveness rating


What you need to know about Flixbus

We receive many complaints about FlixBus. The company left this customer stranded.

How to resolve a problem with Flixbus

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


Birketweg 33
München 80639

Phone Contacts

Customer Service: (855) 626-8585
International: +49 30 300 137 300

Email Contacts

[email protected]
[email protected]

For European Customers email [email protected]

Mobility/Accessibility issues concerns should go to [email protected].

Social Media Contacts


Facebook @FlixBus

Twitter @FlixBus or @FlixBus_USA

Executive Contacts

Primary Contact
Yorck Benzino
Head of Operations US
12575 Beatrice Street
Los Angeles, CA 90066
[email protected]

Secondary Contact
Pierre Gourdain
Senior Managing Director, US, Canada
Birketweg 33
München 80639
[email protected]

Chief Executive
Jochen Engert
Managing Director
Birketweg 33
München 80639
[email protected]

Alternative email address: [email protected]

Related Posts