WW International (previously known as Weight Watchers) is a company that offers various products and services to help with health and wellness.
Responsiveness rating
What you need to know about WW
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with WW
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
675 Sixth Avenue
6th Floor
New York, NY 10010
https://www.weightwatchers.com/us/
Phone Contacts
Main: (212) 589-2700
Fax (212) 589-2601
Member service (800) 651-6000
Email Contacts
Contact form
Other contact information
Billing and technical issues
Customer Service Resources
Level 2 Support – Member Services
866-229-2986
M-F 7 am – 9pm CST
Sat 7 am – 4 pm CST
Cancellation of membership signed up via employer or insurance:
866-204-2885
Social Media Contacts
Executive Contacts
Primary Contact
Mary Bitle
Senior Vice President of Operations
675 Sixth Avenue
6th Floor
New York, NY 10010
[email protected]
Secondary Contact
Stacey Mowbray
President, North America
675 Sixth Avenue
6th Floor
New York, NY 10010
[email protected]
Chief Executive
Mindy F. Grossman
President and CEO
675 Sixth Avenue
6th Floor
New York, NY 10010
[email protected]
This contact was published on June 24, 2016 and updated on August 24, 2023.
