WW
WW International (formerly WeightWatchers) offers products and services focused on health, wellness and weight management.
What you need to know about WW
The company responds to most customer complaints in a satisfactory manner.
- WW’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with WW with our insider guide or through its executive contacts.
- WW's customer service policies are standard. Here are our frequently asked questions about WW.
How to resolve a problem with WW
Try self-service first
Use our proven resolution methods, or WW’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does WW respond?
WW customer service executives
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WW self-service links
WW customer service policies
WW loyalty program
WW offers a loyalty program through member rewards, allowing members to earn credits and track activity via the WW app.
Frequently asked questions about WW
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