WW Customer Service Contacts

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WW International (previously known as Weight Watchers) is a company that offers various products and services to help with  health and wellness.

Responsiveness rating

rating
3/5

What you need to know about WW

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with WW

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

675 Sixth Avenue
6th Floor
New York, NY 10010
https://www.weightwatchers.com/us/


Phone Contacts

Main: (212) 589-2700

Fax (212) 589-2601
Member service (800) 651-6000


Email Contacts

[email protected]

Contact form
Other contact information
Billing and technical issues


Customer Service Resources

Level 2 Support – Member Services
866-229-2986
M-F 7 am – 9pm CST
Sat  7 am – 4 pm CST

Cancellation of membership signed up via employer or insurance:
866-204-2885


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Mary Bitle
Senior Vice President of Operations
675 Sixth Avenue
6th Floor
New York, NY 10010
[email protected]

Secondary Contact
Stacey Mowbray
President, North America
675 Sixth Avenue
6th Floor
New York, NY 10010
[email protected]

Chief Executive
Mindy F. Grossman
President and CEO
675 Sixth Avenue
6th Floor
New York, NY 10010
[email protected]


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