OneMain Financial

OneMain Financial (formerly Springleaf) is an American financial institution that lends to people with poor credit who may have trouble qualifying for a traditional bank loan.

Telephone
Main : (800) 525-0451
Mailing address
601 Northwest Second Street
Evansville, IN 47708
Website
onemainfinancial.com

What you need to know about OneMain Financial

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with OneMain Financial

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

OneMain Financial customer service executives

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Primary
Bradford D Borchers
Executive Vice President, Branch Operations
Chief Executive
Doug Shulman
Chief Executive Officer

Frequently asked questions about OneMain Financial

Yes, you can email OneMain Financial at customerservice@omf.com for customer service inquiries. Make sure to include "Customer Inquiry" in the subject and provide your name, contact information, and reason for the inquiry in the body of the email.
For inquiries related to the OneMain Financial credit card, contact customer service at (800) 525-0451.
To get out of a loan with OneMain Financial, you need to pay off the loan in full. You can request a payoff amount by contacting customer service. If you have any difficulties, discuss potential options, such as loan restructuring, with a OneMain Financial representative.
OneMain Financial operates as a standalone consumer finance company and does not publicly affiliate its loans with a particular bank.
OneMain Financial is owned by OneMain Holdings.
Payments to OneMain Financial can be made online through its website, via its mobile app, or by calling customer service. Additionally, payments can be made at OneMain Financial branch locations.
If you are experiencing financial difficulties, contact OneMain Financial customer service at (800) 961-5577 to discuss your options.
Once approved, OneMain Financial can typically disburse loan funds within one to two business days. If applying in person, funds may be available within an hour of approval.
The CEO of OneMain Financial is Doug Shulman.
OneMain Financial is owned by OneMain Holdings.

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