OneMain Financial (formerly Springleaf) is an American financial institution that lends to people with poor credit who may have trouble qualifying for a traditional bank loan.
How to reach a person at OneMain Financial
Main: (800) 525-0451
OneMain Financial Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about OneMain Financial
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with OneMain Financial
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
OneMain Financial’s mailing address
601 Northwest Second Street
Evansville, IN 47708
OneMain Financial’s executive customer service contacts
Primary Contact
Bradford D. u0022Bradu0022 Borchers
Executive Vice President, Branch Operations
601 Northwest Second Street
Evansville, IN 47708
brad.borchers@onemainfinancial.com
Chief Executive
Doug Shulman
Chief Executive Officer
601 Northwest Second Street
Evansville, IN 47708
Doug.Shulman@onemainfinancial.com
Can you email OneMain Financial?
Yes, you can email OneMain Financial at customerservice@omf.com for customer service inquiries. Make sure to include “Customer Inquiry” in the subject and provide your name, contact information, and reason for the inquiry in the body of the email.
What is the phone number for the OneMain Financial credit card?
For inquiries related to the OneMain Financial credit card, contact customer service at (800) 525-0451.
How can I get out of a loan with OneMain Financial?
To get out of a loan with OneMain Financial, you need to pay off the loan in full. You can request a payoff amount by contacting customer service. If you have any difficulties, discuss potential options, such as loan restructuring, with a OneMain Financial representative.
What bank does OneMain Financial use?
OneMain Financial operates as a standalone consumer finance company and does not publicly affiliate its loans with a particular bank.
Who owns OneMain Financial?
OneMain Financial is owned by OneMain Holdings.
How do I make a payment to OneMain Financial?
Payments to OneMain Financial can be made online through its website, via its mobile app, or by calling customer service. Additionally, payments can be made at OneMain Financial branch locations.
Can you skip a payment with OneMain Financial?
If you are experiencing financial difficulties, contact OneMain Financial customer service at (800) 961-5577 to discuss your options.
How long does it take to get money from OneMain Financial?
Once approved, OneMain Financial can typically disburse loan funds within one to two business days. If applying in person, funds may be available within an hour of approval.
Who is the CEO of OneMain?
The CEO of OneMain Financial is Doug Shulman.
Who is the owner of OneMain?
OneMain Financial is owned by OneMain Holdings.
How to get professional help with your OneMain Financial problem
If you need help with OneMain Financial, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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