OneMain Financial is a consumer lender that offers personal loans, auto financing and credit cards to nonprime borrowers, online and through more than 1,300 branches. It is based in Evansville, Ind., and is owned by OneMain Holdings.
Frequently asked questions about OneMain Financial
Yes, you can email OneMain Financial at customerservice@omf.com for customer service inquiries. Make sure to include "Customer Inquiry" in the subject and provide your name, contact information, and reason for the inquiry in the body of the email.
For inquiries related to the BrightWay credit card, call (866) 207-9130, 8 a.m. to 11 p.m. Eastern time.
To get out of a loan with OneMain Financial, you need to pay off the loan in full. You can request a payoff amount by contacting customer service. If you have any difficulties, discuss potential options, such as loan restructuring, with a OneMain Financial representative.
OneMain makes its personal and auto loans itself; its BrightWay credit cards are issued by WebBank.
OneMain Financial is owned by OneMain Holdings.
Payments to OneMain Financial can be made online through its website, via its mobile app, or by calling customer service. Additionally, payments can be made at OneMain Financial branch locations.
If you are experiencing financial difficulties, contact OneMain Financial customer service at (800) 961-5577 to discuss your options.
Once approved, funds can arrive in as little as one day. If you choose a bank-issued debit card, money can arrive as soon as an hour after loan closing.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published February 19, 2017. Updated November 9, 2026.
