Lowe’s Customer Service Contacts

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Lowe’s is an American chain of retail home improvement and appliance stores in North America.

Responsiveness rating

rating
2/5

What you need to know about Lowe's

Lowe’s does not seem to care about customer service. Here’s one case involving an extended protection plan that doesn’t work, preventing a customer from fixing a dishwasher. And here's another one in which it brushed off a customer with a broken wine cooler. Lowe's does not respond to our questions.

How to resolve a problem with Lowe's

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

1000 Lowe’s Boulevard
Mooresville, NC 28117
https://www.lowes.com/


Phone Contacts

Main: 704-758-1000
Customer Service: 1 (800) 445-6937
Toll Free: 1 (877) 465-6937

Monday through Saturday, 8 a.m. to 10 p.m. (ET)
Sunday, 8 a.m. to 9 p.m. (ET)
Credit card support: 1 (800) 444-1408


Email Contacts

[email protected]
[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Ronda Harlow
Director Executive Customer Relations
1000 Lowe’s Boulevard
Mooresville, NC 28117
[email protected]

Secondary Contact
Vincent Scalese
Executive Vice President of Operations
1000 Lowe’s Boulevard
Mooresville, NC 28117
[email protected]

1000 Lowe’s Boulevard
Mooresville, NC 28117

[email protected].

Chief Executive
Marvin Ellison
President and Chief Executive Officer
1000 Lowe’s Boulevard
Mooresville, NC 28117
[email protected]