Walgreens Customer Service Company

Walgreens is a retail drugstore chain in the U.S.

How to reach a person at Walgreens

Customer service: (800) 925-4733

Walgreens Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Consumer relations address: 1419 Lake Cook Rd., Deerfield, IL 60015

Online customer service form

What you need to know about Walgreens

We receive few complaints about Walgreens. It overcharged this customer for a prescription and did not provide assistance to fix it.

How to resolve a problem with Walgreens

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Walgreens mailing address

200 Waukegan Rd
Deerfield, IL 60015

Walgreens social media channels


For Duane Reade:


Walgreens executive customer service contacts

Primary Contact
Rick Gates
Senior Vice President, Pharmacy and Healthcare
200 Waukegan Rd
Deerfield, IL 60015
[email protected]

Secondary Contact
Lisa Badgley
Senior Vice President, Operations
200 Waukegan Rd
Deerfield, IL 60015
[email protected]

Chief Executive
John Standley
200 Waukegan Rd
Deerfield, IL 60015
[email protected]

Frequently asked questions about Walgreens

What is Walgreens?

In 2014, Walgreens bought Alliance Boots to create a global drug store chain. It formed a new company called Walgreens Boots Alliance. One of its other companies is Duane Reade, which has stores in New York City selling medicine and other items.

How can I contact Walgreens customer service?

Does Walgreens have an online contact form?

Yes, you can find the online contact form here.

What are the contact details for Walgreens' executive department?

When can I contact Walgreens customer service?

Monday to Friday, 8:30 a.m. to 4:30 p.m. Central time.

How to get professional help with your Walgreens problem

If you need help with Walgreens, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help