Walgreens is a retail drugstore chain in the U.S.
Walgreens Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
Customer service resources
Consumer relations address: 1419 Lake Cook Rd., Deerfield, IL 60015
What you need to know about Walgreens
We receive few complaints about Walgreens. It overcharged this customer for a prescription and did not provide assistance to fix it.
How to resolve a problem with Walgreens
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Walgreens mailing address
200 Waukegan Rd
Deerfield, IL 60015
Walgreens social media channels
Walgreens executive customer service contacts
Primary Contact
Tracey D Brown
EVP, President and Chief Customer Officer
200 Waukegan Rd
Deerfield, IL 60015
tracey@walgreensbootsalliance.com
Secondary Contact
Ornella Barra
Chief Operating Officer
200 Waukegan Rd
Deerfield, IL 60015
ornella@walgreensbootsalliance.com
Chief Executive
Tim Wentworth
200 Waukegan Rd
Deerfield, IL 60015
tim.wentworth@walgreensbootsalliance.com
What is Walgreens?
In 2014, Walgreens bought Alliance Boots to create a global drug store chain. It formed a new company called Walgreens Boots Alliance. One of its other companies is Duane Reade, which has stores in New York City selling medicine and other items.
How can I contact Walgreens customer service?
Call (800) 925-4733.
Does Walgreens have an online contact form?
Yes, you can find the online contact form here.
What are the contact details for Walgreens' executive department?
Call (847) 914-2500 or email wcrexecresponse@walgreens.com.
When can I contact Walgreens customer service?
Monday to Friday, 8:30 a.m. to 4:30 p.m. Central time.
How to get professional help with your Walgreens problem
If you need help with Walgreens, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.