Air India Limited, operating as Air India is the flag carrier airline of India. It is the third-largest airline in India, in terms of passengers carried.
Responsiveness rating
What you need to know about Air India
The company responds to most customer complaints in a satisfactory manner. The most common type of complaint: ticket refunds.
How to resolve a problem with Air India
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Airlines House
113 Gurudwara Rakabganj Road
New Delhi, India 110 001
https://www.airindia.in/
Phone Contacts
Customer Service: (212) 407-1368
Toll Free: (800) 223-7776
International: +91 1800 180 1407
Email Contacts
[email protected]
[email protected]
Try Air India customer support page
Social Media Contacts
Executive Contacts
Primary Contact
Captain R.S. Sandhu
Director-Operations
Airlines House
113 Gurudwara Rakabganj Road
New Delhi, India 110 001
+91 (11) 234 22099
[email protected]
Secondary Contact
Meenakshi Mallik
Director-Commercial
Airlines House
113 Gurudwara Rakabganj Road
New Delhi, India 110 001
[email protected]
Chief Executive
Ashvini Sharma
Chief Executive Officer
Airlines House
113 Gurudwara Rakabganj Road
New Delhi, India 110 001
+91 (22) 234-22103
[email protected]
or try;
Shri Rajeev Bansal, Chairman & Managing Director: [email protected]
This contact was published on November 3, 2015 and updated on November 13, 2023.
