United Airlines is the world’s second-largest airline, and the product of a 2010 merger with Continental Airlines.
233 S. Wacker Drive
Chicago, IL 60606
https://www.united.com/en/us
Phone Contacts
Main: (312) 997-8000
Toll Free: (800) 864-8331
How to get through to an operator: dial (312) 997-8000. Press 0.
Mailing address:
United Airlines, Inc.
PO Box 06649
Chicago, IL 60606-0649
United States
Email Contacts
Note: United says the best way of contacting it is through its help form. Please try the form first before contacting any executives.
Customer Service Resources
United Airlines Baggage Claim and Lost and Found
Central Baggage Service – HDQLZ
P.O. Box 66140
Chicago, IL 60666-0140
Telephone: (800) 221-6903
Social Media Contacts
Executive Contacts
If you have direct-dial numbers for any of these contacts, please let us know.
Primary Contact
Laura Mandile
Managing Director, Contact Center Service Delivery
233 S. Wacker Drive
Chicago, IL 60606
[email protected]
Secondary Contact
Bryan Stoller
Vice President Contact Centers
233 S. Wacker Drive
Chicago, IL 60606
[email protected]
Torbjorn Evnquist
Vice President and Chief Customer Officer
233 S. Wacker Drive
Chicago, IL 60606
[email protected]
Chief Executive
Scott Kirby
Chief Executive Officer
233 S. Wacker Drive
Chicago, IL 60606
(847) 700-4000
[email protected]
Last updated: September 9, 2021.
