United Airlines

United Airlines is the world’s second-largest airline, and the product of a 2010 merger with Continental Airlines.

233 S. Wacker Drive
Chicago, IL 60606
https://www.united.com/en/us


Phone Contacts

Main: (312) 997-8000
Toll Free: (800) 864-8331

How to get through to an operator: dial (312) 997-8000. Press 0.

Mailing address:

United Airlines, Inc.
PO Box 06649
Chicago, IL 60606-0649
United States


Email Contacts

[email protected]

Note: United says the best way of contacting it is through its help form. Please try the form first before contacting any executives.

Customer property claim form


Customer Service Resources

United Airlines Baggage Claim and Lost and Found

Central Baggage Service – HDQLZ
P.O. Box 66140
Chicago, IL 60666-0140
Telephone: (800) 221-6903

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

If you have direct-dial numbers for any of these contacts, please let us know.

Primary Contact
Laura Mandile
Managing Director, Contact Center Service Delivery
233 S. Wacker Drive
Chicago, IL 60606
[email protected]ed.com

Secondary Contact
Bryan Stoller
Vice President Contact Centers
233 S. Wacker Drive
Chicago, IL 60606
[email protected]

Torbjorn Evnquist
Vice President and Chief Customer Officer
233 S. Wacker Drive
Chicago, IL 60606
[email protected]

Chief Executive
Scott Kirby
Chief Executive Officer
233 S. Wacker Drive
Chicago, IL 60606
(847) 700-4000
[email protected]


Last updated: September 9, 2021.

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