Kia Customer Service Contact Support Via Phone Email Exec Contacts

Kia Motors America (KMA) is the marketing and distribution arm of Kia Motors Corporation based in Seoul, South Korea. The company sells automobiles and automotive parts. Kia has a network of more than 765 dealers across the United States.

Responsiveness rating

3/5

Kia often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Kia

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Kia

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

111 Peters Canyon Road
Irvine, CA 92606
https://www.kia.com/us/en/home

Phone Contacts

Main: (949) 468-4800
Customer Service: (800) 333-4542

Email Contacts

Kia Customer Assistance Center

Fax (949)-468-4515

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Michele Cameron
Executive Director, Consumer Affairs & Warranty Operations
111 Peters Canyon Road
Irvine, CA 92606
(949) 468-4617
[email protected]

Secondary Contact
Greg Silvestri
Vice President, Service & Aftersales Operations
111 Peters Canyon Road
Irvine, CA 92606
[email protected]

111 Peters Canyon Road
Irvine, CA 92606

Chief Executive
SeungKyu (Sean) Yoon
President and CEO, Kia Motors America
111 Peters Canyon Road
Irvine, CA 92606
[email protected]

Try also [email protected]

[email protected]