KIA

Kia Motors America is the marketing and distribution arm of Kia Motors Corporation based in Seoul, South Korea. The company sells automobiles and automotive parts.

Telephone
Main : (949) 468-4800
Customer service : (800) 333-4542
Fax :(949) 468-4515
Mailing address
111 Peters Canyon Road
Irvine, CA 92606
Website
kia.com/us/en

What you need to know about KIA

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with KIA

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

KIA customer service executives

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Primary
Michele Cameron
Executive Director, Consumer Affairs and Warranty Operations
(949) 468-4617
Secondary
Greg Silvestri
Vice President, Service Aftersales Operations
Chief Executive
SeungKyu (Sean) Yoon
Chief Executive

Frequently asked questions about KIA

Call Kia USA customer service at (800) 333-4542 from Monday to Friday, 5 a.m. to 6 p.m. Pacific time.
The telephone number is (866) 331-5632.
You can make your Kia car payment through the customer portal by logging in to your account. Alternatively, you can add "Kia Finance" as a bill payee through your financial institution's online banking.
Even though Kia has a significant presence in the United States, it is a South Korean car manufacturer.
Kia is a South Korean multinational automotive manufacturer, which is a subsidiary of Hyundai Motor Group. Both Kia and Hyundai brands are owned by Hyundai Motor Group.
Kia Connect provides features such as vehicle tracking and remote start.
Not all Kia cars have the ability to start remotely using Kia Connect. However, if your Kia car has that feature, you can start it using your smartphone.

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