Kia Motors America is the marketing and distribution arm of Kia Motors Corporation based in Seoul, South Korea. The company sells automobiles and automotive parts.
How to reach a person at Kia
Main: (949) 468-4800
Customer service: (800) 333-4542
Fax : (949) 468-4515
Kia Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Kia
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Kia
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Kia mailing address
111 Peters Canyon Road
Irvine, CA 92606
Kia social media channels
Kia executive customer service contacts
Primary Contact
Michele Cameron
Executive Director, Consumer Affairs and Warranty Operations
111 Peters Canyon Road
Irvine, CA 92606
mcameron@kiausa.com
(949) 468-4617
Secondary Contact
Greg Silvestri
Vice President, Service Aftersales Operations
111 Peters Canyon Road
Irvine, CA 92606
gsilvestri@kiausa.com
Chief Executive
SeungKyu (Sean) Yoon
111 Peters Canyon Road
Irvine, CA 92606
seungkyuy@kia.com
Frequently asked questions about Kia
Call Kia USA customer service at (800) 333-4542 from Monday to Friday, 5 a.m. to 6 p.m. Pacific time.
The telephone number is (866) 331-5632.
The CEO of Kia Motors America is SeungKyu (Sean) Yoon.
You can make your Kia car payment through the customer portal by logging in to your account. Alternatively, you can add “Kia Finance” as a bill payee through your financial institution’s online banking.
Even though Kia has a significant presence in the United States, it is a South Korean car manufacturer.
Who is the owner of Kia cars?
Kia is a South Korean multinational automotive manufacturer, which is a subsidiary of Hyundai Motor Group. Both Kia and Hyundai brands are owned by Hyundai Motor Group.
Kia Connect provides features such as vehicle tracking and remote start.
Not all Kia cars have the ability to start remotely using Kia Connect. However, if your Kia car has that feature, you can start it using your smartphone.
How to get professional help with your Kia problem
If you need help with Kia, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.