Kia Customer Service Contacts

Kia Motors America is the marketing and distribution arm of Kia Motors Corporation based in Seoul, South Korea. The company sells automobiles and automotive parts.

How to reach a person at Kia

Customer Service: (800) 333-4542

Kia Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Kia

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Kia

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Kia mailing address

111 Peters Canyon Road
Irvine, CA 92606

Kia social media channels


Kia executive customer service contacts

Primary Contact
Michele Cameron
Executive Director, Consumer Affairs and Warranty Operations
111 Peters Canyon Road
Irvine, CA 92606
[email protected]
(949) 468-4617

Secondary Contact
Greg Silvestri
Vice President, Service u0026 Aftersales Operations
111 Peters Canyon Road
Irvine, CA 92606
[email protected]

Chief Executive
SeungKyu (Sean) Yoon
President and CEO, Kia Motors America
111 Peters Canyon Road
Irvine, CA 92606
[email protected]

Try also [email protected]

[email protected]

Frequently asked questions about Kia

Call Kia USA customer service at (800) 333-4542 from Monday to Friday, 5 a.m. to 6 p.m. Pacific time.

The telephone number is (866) 331-5632.

The CEO of Kia Motors America is SeungKyu (Sean) Yoon.

You can make your Kia car payment through the customer portal by logging in to your account. Alternatively, you can add “Kia Finance” as a bill payee through your financial institution’s online banking.

Even though Kia has a significant presence in the United States, it is a South Korean car manufacturer.

Who is the owner of Kia cars?

Kia is a South Korean multinational automotive manufacturer, which is a subsidiary of Hyundai Motor Group. Both Kia and Hyundai brands are owned by Hyundai Motor Group.

Kia Connect provides features such as vehicle tracking and remote start.

Not all Kia cars have the ability to start remotely using Kia Connect. However, if your Kia car has that feature, you can start it using your smartphone.

How to get professional help with your Kia problem

If you need help with Kia, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help