Auto Europe is a car rental brokerage based in Portland, Maine.
How to reach a person at Auto Europe
Customer Service: (888) 223-5555
Auto Europe Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Auto Europe
We receive occasional complaints about Auto Europe. Here’s a reader who rented a car with a nonfunctional power outlet. And here’s a case where a traveler received two bills for the same rental.
How to resolve a problem with Auto Europe
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Auto Europe mailing address
39 Commercial Street
Portland, ME 04112
Auto Europe social media channels
Auto Europe executive customer service contacts
Primary Contact
Brian Little
EVP
39 Commercial Street
Portland, ME 04112
blittle@autoeurope.com
Secondary Contact
Brett Gould
Executive Vice President
39 Commercial Street
Portland, ME 04112
bgould@autoeurope.com
Chief Executive
Chief Executive Tony Davis
39 Commercial Street
Portland, ME 04112
tdavis@autoeurope.com
How can I contact Auto Europe customer service?
You can contact Auto Europe customer service at (888) 223-5555.
When can I contact Auto Europe customer service?
You can contact Auto Europe customer service 24/7.
How can I cancel my reservation with Auto Europe?
Here are the steps to cancel your Auto Europe reservation:
Call Auto Europe customer service at (888) 223-5555 or if you want to cancel online:
-
- Log in to your account on the Auto Europe website.
- Look for options “view/modify your booking” or “cancel my reservation” under the “manage booking” section.
- Follow the instructions provided to make changes or cancel your reservation.
How can I make a reservation with Auto Europe?
Call Auto Europe customer service at (888) 223-5555.
What is the cancellation policy?
The cancellation policy varies based on the booking. Generally:
- Full refund if canceled more than 48 hours before the pickup time.
- Partial refund if canceled within 48 hours of the pickup time.
- No refund if canceled after the pickup time or in case of a no-show.
What documents do I need to pick up my rental car?
Generally, you will need:
- A valid driver’s license
- A credit card in the driver’s name
- Your Auto Europe voucher
- An additional form of ID (such as a passport)
What should I do if I have an issue with my rental car?
If you encounter any issues, you should:
- Contact the rental car company directly using the contact information provided on your voucher
- Call Auto Europe’s customer service at (888) 223-5555 for assistance
How to get professional help with your Auto Europe problem
If you need help with Auto Europe, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
