Auto Europe
Auto Europe is a car rental brokerage based in Portland, Maine.
What you need to know about Auto Europe
We receive occasional complaints about Auto Europe. Here’s a reader who rented a car with a nonfunctional power outlet. And here’s a case where a traveler received two bills for the same rental.
How to resolve a problem with Auto Europe
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Auto Europe customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Frequently asked questions about Auto Europe
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- Log in to your account on the Auto Europe website.
- Look for options "view/modify your booking" or "cancel my reservation" under the "manage booking" section.
- Follow the instructions provided to make changes or cancel your reservation.
- Full refund if canceled more than 48 hours before the pickup time.
- Partial refund if canceled within 48 hours of the pickup time.
- No refund if canceled after the pickup time or in case of a no-show.
- A valid driver’s license
- A credit card in the driver's name
- Your Auto Europe voucher
- An additional form of ID (such as a passport)
- Contact the rental car company directly using the contact information provided on your voucher
- Call Auto Europe's customer service at (888) 223-5555 for assistance
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