Auto Europe Customer Service Contacts

Auto Europe is a car rental brokerage based in Portland, Maine.

How to reach a person at Auto Europe

Customer Service: (888-223-5555

Auto Europe Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Auto Europe

We receive occasional complaints about Auto Europe. Here’s a reader who rented a car with a non-functional power outlet. And here’s a case where a traveler received two bills for the same rental.

How to resolve a problem with Auto Europe

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Auto Europe mailing address

39 Commercial Street
Portland, ME 04112

Auto Europe social media channels


Auto Europe executive customer service contacts

Primary Contact
Johnny Cail
Customer Service Manager
39 Commercial Street
Portland, ME 04112
[email protected]

Secondary Contact
Brett Gould
Executive Vice President
39 Commercial Street
Portland, ME 04112
[email protected]

Imad Khalidi
President and CEO
39 Commercial Street
Portland, ME 04112
[email protected]

Frequently asked questions about Auto Europe

How can I contact Auto Europe customer service?

You can contact Auto Europe customer service at (888) 223-5555.

What are Auto Europe's customer service hours?

You can contact Auto Europe from Monday to Saturday 9 a.m. to 6 p.m. Central Europe time, or Sunday 10 a.m. to 6:30 p.m. Eastern time.

How can I cancel my reservation with Auto Europe?

Here are the steps to cancel your Auto Europe reservation:

Call Auto Europe customer service at (888) 223-5555 or if you want to cancel online:

    • Log in to your account on the Auto Europe website.
    • Look for options “view/modify your booking” or “cancel my reservation” under the “manage booking” section.
    • Follow the instructions provided to make changes or cancel your reservation.

How to get professional help with your Auto Europe problem

If you need help with Auto Europe, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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