Extra Space Storage

Extra Space Storage is a real estate investment trust headquartered in Salt Lake City that provides self-storage facilities.

Telephone
Main : (801) 365-4919
Customer Service : (888) 586-9658
Toll Free : (888) 609-8483
Email
Mailing address
2795 East Cottonwood Parkway, Suite 300
Salt Lake City, UT 84121
Website
extraspace.com

What you need to know about Extra Space Storage

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Extra Space Storage

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Extra Space Storage customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Risa Saavedra
Customer Experience Manager
Secondary
Zachary Dickens
Senior Vice President
Chief Executive
Samrat Sondhi
Executive Vice President and Chief Operations Officer
Chief Executive
Joseph D. Margolis

Frequently asked questions about Extra Space Storage

Call (888) 586-9658 or email info@extraspace.com.
You can rent a storage unit online through the Extra Space Storage website, by phone at (888) 586-9658, or by visiting a local Extra Space Storage facility. The website provides a simple process to select unit size, location, and other options.
Payments can be made online through your Extra Space Storage account, or in person at the storage facility. Auto pay options are also available.
Access hours vary by location, but most Extra Space Storage facilities offer access from early morning until late evening. Some locations offer 24-hour access. Check with your local facility for specific hours.
You can update your contact information through your online account or by contacting customer service directly. Call (888) 586-9658 or email info@extraspace.com.
If you encounter any issues with your storage unit, contact the on-site manager or customer service for assistance. They can help resolve problems related to access, payments, and maintenance. Call (888) 586-9658 or email info@extraspace.com.
Feedback and complaints can be submitted to Extra Space Storage by phone, call (888) 586-9658, or by speaking with the on-site manager at your facility.

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