The Kimpton Hotel and Restaurant Group Inc. is an American hotel and restaurant company. Founded in 1981, Kimpton is the largest chain of boutique hotels in the United States, and is headquartered in San Francisco. In December 2014 it was acquired by InterContinental Hotels Group but is supposed to operate as standalone business.
Responsiveness rating
What you need to know about Kimpton
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Kimpton
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
222 Kearny St.
Suite 200
San Francisco, CA 94108
https://www.kimptonhotels.com/
Phone Contacts
Main: (415) 292-0111 or (415) 397-5572
Customer Service: see link to worldwide reservation page numbers
International: 00 800 4444 55 66
Worldwide reservations numbers
Fax: (415) 296-8031
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Michelle Mitchell
Manager Service Delivery
3 Ravinia Drive
Suite 100
, GA 30346-2149
[email protected]
Secondary Contact
Nick Gregory
Senior VP, Hotel Operations
222 Kearny St.
Suite 200
San Francisco, CA 94108
(415) 292-0111
[email protected]
Mike Defrino
CEO Kimpton Hotels & Restaurants
222 Kearny St.
Suite 200
San Francisco, CA 94108
(415) 292-0111
[email protected]
Chief Executive
Keith Barr
CEO
3 Ravinia Drive
Suite 100 Atlanta
Atlanta, GA 30346-2149
+44 (0) 1895 512456
[email protected]
This contact was published on August 30, 2015 and updated on June 14, 2023.