Nationwide Insurance Mutual Insurance Company Customer Service Contacts

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Nationwide, a Fortune 100 company based in Columbus, Ohio, provides a full range of insurance and financial services, including auto, commercial, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; banking and mortgages; pet, motorcycle and boat insurance.

Responsiveness rating

rating
3/5

What you need to know about Nationwide Insurance Mutual Insurance

Nationwide Insurance Mutual Insurance has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Nationwide Insurance Mutual Insurance

Like most communication service providers, Nationwide Insurance Mutual Insurance normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

One Nationwide Plaza
Columbus, OH 43215-2220
https://www.nationwide.com/


Phone Contacts

Main: (800) 882-2822
Customer Service: (877) 669-6877

Office of customer advocacy and feedback: (800) 882-2822 ext. 249-6985


Email Contacts

[email protected]


Customer Service Resources

Contact Us page


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Lori Rennie
Vice President Billing and Office of Customer Relations
One Nationwide Plaza
Columbus, OH 43215-2220
614-677-8138
[email protected]

Secondary Contact
Amy Shore
Executive Vice President and Chief Customer Officer
One Nationwide Plaza
Columbus, OH 43215-2220
[email protected]

Mark Berven
President & Chief Operating Officer Property and Casualty
One Nationwide Plaza
Columbus, OH 43215-2220
[email protected]

Chief Executive
Kirt Walker
CEO
One Nationwide Plaza
Columbus, OH 43215-2220
[email protected]