Nationwide, a Fortune 100 company based in Columbus, Ohio, provides a full range of insurance and financial services, including auto, commercial, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; banking and mortgages; pet, motorcycle and boat insurance.
Responsiveness rating
What you need to know about Nationwide Insurance Mutual Insurance
Nationwide Insurance Mutual Insurance has a long record of customer service complaints going back more than a decade.
How to resolve a problem with Nationwide Insurance Mutual Insurance
Like most communication service providers, Nationwide Insurance Mutual Insurance normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
One Nationwide Plaza
Columbus, OH 43215-2220
https://www.nationwide.com/
Phone Contacts
Main: (800) 882-2822
Customer Service: (877) 669-6877
Office of customer advocacy and feedback: (800) 882-2822 ext. 249-6985
Email Contacts
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Lori Rennie
Vice President Billing and Office of Customer Relations
One Nationwide Plaza
Columbus, OH 43215-2220
614-677-8138
[email protected]
Secondary Contact
Amy Shore
Executive Vice President and Chief Customer Officer
One Nationwide Plaza
Columbus, OH 43215-2220
[email protected]
Mark Berven
President & Chief Operating Officer Property and Casualty
One Nationwide Plaza
Columbus, OH 43215-2220
[email protected]
Chief Executive
Kirt Walker
CEO
One Nationwide Plaza
Columbus, OH 43215-2220
[email protected]