Nationwide Insurance

Nationwide is an insurance company based in Columbus, Ohio.

Telephone
Main : (800) 882-2822
Customer service : (877) 669-6877
Email
Mailing address
One Nationwide Plaza
Columbus, OH 43215-2220
Website
nationwide.com

What you need to know about Nationwide Insurance

Nationwide Insurance Mutual Insurance has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Nationwide Insurance

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Nationwide Insurance customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Lori Rennie
Vice President Billing and Office of Customer Relations
Secondary
Amy Shore
Executive Vice President and Chief Customer Officer
Chief Executive
Mark Berven
President Chief Operating Officer Property and Casualty
Chief Executive
Kirt Walker

Frequently asked questions about Nationwide Insurance

Yes, you can find the online contact form here.
Call (877) 669-6877 or email customercare@travel.nationwide.com.
Monday to Friday, 8 a.m. to 5 p.m. Central time.
You can file a claim with Nationwide Insurance through its Claims FAQ page.
Use the Forgot Password link on the Nationwide website to reset your password or contact customer service for assistance.
Use the agent locator tool on the Nationwide website to find a local insurance agent.

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