Royal Jordanian Airlines is the flag carrier airline of Jordan, with its head office in Amman, Jordan. It operates scheduled international services over four continents from its main base at Queen Alia International Airport in Amman. Royal Jordanian (RJ) is a member of the Arab Air Carriers Organization and of the Oneworld global airline alliance.
Responsiveness rating
What you need to know about Royal Jordanian Airlines
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Royal Jordanian Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
P.O.Box 302
Amman, Jordan 11118
https://rj.com/
Phone Contacts
Main: (773) 686-1331
International: +962 6 510 0000
Email Contacts
[email protected]
[email protected]
[email protected]
Customer Service Resources
For information about filing a complaint, call +962 6 5100000 or contact [email protected].
Social Media Contacts
Executive Contacts
Primary Contact
Mr. Zaker Majali
Head of sales and distribution
P.O.Box 302
Amman, Jordan 11118
[email protected]
Secondary Contact
Mr. Anwar Atalla
Head of marketing
P.O.Box 302
Amman, Jordan 11118
[email protected]
Zyad Jaradat
Regional Director North America
New York, NY
[email protected]
Chief Executive
Stefan Pichler
President & CEO
P.O.Box 302
Amman, Jordan 11118
[email protected]
also try Sawsan Maaiah, Senior Manager at President & CEO’s Office [email protected]
This contact was published on January 22, 2016 and updated on November 27, 2023.