Royal Jordanian Airlines Customer Service Contacts

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Royal Jordanian Airlines is the flag carrier airline of Jordan, with its head office in Amman, Jordan. It operates scheduled international services over four continents from its main base at Queen Alia International Airport in Amman. Royal Jordanian (RJ) is a member of the Arab Air Carriers Organization and of the Oneworld global airline alliance.

Responsiveness rating


What you need to know about Royal Jordanian Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Royal Jordanian Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


P.O.Box 302
Amman, Jordan 11118

Phone Contacts

Main: (773) 686-1331
International: +962 6 510 0000

Email Contacts

[email protected]
[email protected]
[email protected]

Customer Service Resources

For information about filing a complaint, call +962 6 5100000 or contact [email protected]

Social Media Contacts


Executive Contacts

Primary Contact
Mr. Zaker Majali
Head of sales and distribution
P.O.Box 302
Amman, Jordan 11118
[email protected]

Secondary Contact
Mr. Anwar Atalla
Head of marketing
P.O.Box 302
Amman, Jordan 11118
[email protected]

Zyad Jaradat
Regional Director North America
New York, NY
[email protected]

Chief Executive
Stefan Pichler
President & CEO
P.O.Box 302
Amman, Jordan 11118
[email protected]


also try Sawsan Maaiah, Senior Manager at President & CEO’s Office [email protected]