Founded in 1914, Greyhound is the largest provider of intercity bus transportation, serving over 3,800 destinations across the United States, Canada, and Mexico. Additional operating entities include: BoltBus, YO! Bus, Greyhound Express, and Greyhound Connect.
Greyhound is owned by FirstGroup plc, the leading transport operator in the United Kingdom and North America.
Address
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
https://www.greyhound.com
Phone Contacts
Main: (214) 849-8000
Customer Service: (214) 849-8966
Toll Free: (800) 231-2222
International: +1 (214) 849-8100
Assistance for customers with disabilities: (800) 752-4841
TDD/TTY: (800) 345-3109 (5AM – 2AM Central time zone – days not specified)
Español: (800) 531-5332 (5:00AM – 2AM Central time zone – days not specified)
Baggage claims & service: (214) 849-6246 (7AM – 7PM Central time zone, Monday through Friday)
Email Contacts
Online form to send email to Customer Service
Online form to send email to Baggage Handling
Online form to send email to Baggage Locator
Website support: [email protected]
Customer Service Resources
Additional address:
PO Box 660362
Dallas, TX 75266
Company states, “Please do not write to the local terminals for customer or baggage assistance matters.”
Social Media Contacts
Executive Contacts
Secondary Contact
Myron Watkins
Vice President, Customer Experience
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
[email protected]
Bill Blankenship
Chief Operating Officer
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
[email protected]
Chief Executive
Dave Leach
President and CEO
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
[email protected]
This contact was published on October 1, 2015