Humana Customer Service Contact Support Via Phone Email Exec Contact

Humana Inc. is a for-profit health insurance company based in Louisville, Ky.

Responsiveness rating

3/5

Humana Inc. often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Humana

Humana has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Humana

Like most communication service providers, Humana normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

500 W Main St
PO Box 1438
Suite 300
Louisville, KY 40202-2943
https://www.humana.com/

Phone Contacts

Main: (502) 580-1000
Toll Free: (800) 833-6917

Customer support page

Contact the Board of Directors

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Bonnie Helwig
Executive Assistant to Chief Consumer Officer & Chief Risk & IT Officer at Humana at Humana
500 W Main St
PO Box 1438
Suite 300
Louisville, KY 40202-2943
[email protected]

Secondary Contact
Tim Huval
Chief Administrative Officer
500 W Main St
PO Box 1438
Suite 300
Louisville, KY 40202-2943
[email protected]

William Fleming
Segment President
500 W Main St
PO Box 1438
Suite 300
Louisville, KY 40202-2943
[email protected]

Chief Executive
Bruce Broussard
President and CEO
500 W Main St
PO Box 1438
Suite 300
Louisville, KY 40202-2943
[email protected]