Humana

Humana is a for-profit health insurance company based in Louisville, Ky.

Telephone
Toll Free : (800) 448-6262
Mailing address
PO Box 1438 Suite 300
Louisville, KY 40202
Website
humana.com

What you need to know about Humana

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Humana

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Humana customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jennifer Holland
Executive Assistant
Secondary
Jean-Paul Felter
Chief Administrative Officer
Chief Executive
James Rechtin

Frequently asked questions about Humana

Yes, you can find the online contact form here.
Monday to Friday, 8 a.m. to 8 p.m. Eastern time.

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