Diamonds International and Tanzanite International are subsidiaries of Almod Diamonds.
How to reach a person at Diamonds International & Tanzanite International
Main: (212) 764-6900
Customer service: (800) 515-3935
Diamonds International & Tanzanite International Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Diamonds International & Tanzanite International
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Diamonds International & Tanzanite International
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Diamonds International & Tanzanite International mailing address
38 West 48th Street
New York, NY 10036
Diamonds International & Tanzanite International executive customer service contacts
Primary Contact
Michael Gad
Director of Operations
38 West 48th Street
New York, NY 10036
michael.gad@diamondsinternational.com
Secondary Contact
Tom Tanner
Vice President of Marketing
38 West 48th Street
New York, NY 10036
tom.tanner@diamondsinternational.com
Chief Executive
Morris Gad
38 West 48th Street
New York, NY 10036
morris.gad@diamondsinternational.com
or try Sarah Horn, Executive Assistant to the CEO sarah.horn@diamondsinternational.com
How can I contact Diamonds International & Tanzanite International customer service?
Call (800) 515-3935 or email customerservice@diamondsinternational.com.
Whom should I contact about a retail store inquiry?
Call (800) 515-3935 or email cs.di@shopdi.com.
When can I contact customer service with regards to a retail store inquiry?
Monday to Thursday, 9 a.m. to 6 p.m.; Friday, 9 a.m. to 4 p.m. (all times Eastern).
Who should I contact regarding an inquiry about an online store?
Call (800) 515-3935 or email customerservice@diamondsinternational.com.
When should I contact customer service regarding an inquiry about an online store?
Monday to Friday, 11 a.m. to 8 p.m. Eastern time.
How to get professional help with your Diamonds International & Tanzanite International problem
If you need help with Diamonds International & Tanzanite International, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.