Great Value Vacations is an online provider of vacation packages.
Great Value Vacations Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Great Value Vacations
We receive occasional complaints about Great Value Vacations. This customer had to cancel her vacation due to a broken hip. Great Value Vacations refused to provide a refund.
How to resolve a problem with Great Value Vacations
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Great Value Vacations mailing address
486 Sunrise Highway
Suite 200
Rockville Centre, NY 11570
Great Value Vacations social media channels
Great Value Vacations executive customer service contacts
Primary Contact
Greg Dejak
Senior Executive Vice President, Operations
486 Sunrise Highway
Suite 200
Rockville Centre, NY 11570
gdejak@gcs-ltd.com
Secondary Contact
Jeff Klainberg
SVP, Head of Marketing of DH Travel Services
486 Sunrise Highway
Suite 200
Rockville Centre, NY 11570
jklainberg@gcs-ltd.com
Chief Executive
Ben Block
486 Sunrise Highway
Suite 200
Rockville Centre, NY 11570
bblock@gcs-ltd.com
(917) 701-7823
Does Great Value Vacations have an online contact form?
Yes, Great Value Vacations does have an online contact form. You can find the online contact form here.
How can I contact Great Value Vacations?
You can send a message to Great Value Vacations through its online contact form, or call (800) 896-4600.
Who owns Great Value Vacations?
Great Value Vacations is owned by DH Enterprise and Associates.
Can I cancel my reservation with Great Value Vacations?
Yes, you can cancel your reservation, but all payments are nonrefundable and nontransferable.
Does Great Value Vacations have a travel protection plan?
Yes. If you get the travel protection plan, you can cancel your trip up to 72 hours before it starts for any reason. You’ll then get a credit for future travel. This credit will be the total amount you paid, minus the cost of the travel protection plan and any fees.
How do I book a vacation package with Great Value Vacations?
You can book a vacation package with Great Value Vacations through the website or by calling the reservations team at (800) 896-4600. Follow the online booking process or speak with a representative for assistance.
What should I do if I need to make changes to my reservation?
If you need to make changes to your reservation, such as modifying dates or adding services, contact Great Value Vacations customer service at (800) 896-4600.
Can Great Value Vacations assist with travel insurance or additional travel services?
Yes, Great Value Vacations can often assist with travel insurance options and additional services such as car rentals or excursions. Inquire during the booking process or contact customer service at (800) 896-4600 for details.
How to get professional help with your Great Value Vacations problem
If you need help with Great Value Vacations, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
