First American Home Warranty

First American Home Warranty provides coverage for home systems and appliances.

Telephone
Main : (714) 250-3000
Customer service : (888) 875-0533
Toll Free : (800) 992-3400
Mailing address
1244 Apollo Way
Santa Rosa, CA 95407
Website
homewarranty.firstam.com

What you need to know about First American Home Warranty

First American Home Warranty Corporation has a long record of customer service complaints going back more than a decade.

How to resolve a problem with First American Home Warranty

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

First American Home Warranty customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Shannon Todd
Manager of Customer Advocacy and Office of the President First American Home Warranty
Secondary
Trisha Baumhover
Sr Operations Manager, Customer Experience
Chief Executive
Matt Wendl
President

Frequently asked questions about First American Home Warranty

To cancel your First American Home Warranty policy, contact their customer service department at (800) 992-3400. They will guide you through the cancellation process and provide any necessary instructions.
First American Home Warranty has been in the home warranty industry for over 30 years.
First American Home Warranty contracts typically do not renew automatically. However, you should verify this with Customer Service at (800) 992-3400.
First American Home Warranty is available 24/7.
For cancellation-related matters, call (800) 327-9292 ext. 7521.

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