First American Home Warranty Customer Service Contact Support Via Phone Email Exec Contacts

First American Home Warranty provides products for home systems and appliances that fail through normal wear and tear.

Responsiveness rating

3/5

First American Home Warranty Corporation often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about First American Home Warranty Corporation

First American Home Warranty Corporation has a long record of customer service complaints going back more than a decade.

How to resolve a problem with First American Home Warranty Corporation

Like most communication service providers, First American Home Warranty Corporation normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Message from company: G_OfficeOfThePresident@fahw.com – This group is designed specifically to address these issues. Regardless of who is emailed individually, all emails are forwarded to this distribution group for handling. This group also includes the CEO and other Sr. Ops Leaders. Sending escalations to this distribution list will ensure real time handling of escalations. Emails to specific individuals run the risk of delays when someone is out of the office.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.