Big Bus Tours Ltd is an operator of open top bus sightseeing tours founded in London in 1991. The company operates in 19 cities across three continents. It is owned by a private equity partnership, Exponent LLC.
What you need to know about Big Bus Tours
Big Bus Tours has a long record of customer service complaints going back more than a decade.
How to resolve a problem with Big Bus Tours
Like most communication service providers, Big Bus Tours normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with Big Bus Tours. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
110 Buckingham Palace Road
London SW1W 9SA
https://www.bigbustours.com/
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Simon Johnson
Global Head of Customer Experience
110 Buckingham Palace Road
London SW1W 9SA
[email protected]
Secondary Contact
Benoit Barraud
SVP / General Manager
110 Buckingham Palace Road
London SW1W 9SA
[email protected]
Phil Boggon
Chief Operating Officer
110 Buckingham Palace Road
London SW1W 9SA
[email protected]
Chief Executive
Alex Payne
110 Buckingham Palace Road
London SW1W 9SA
[email protected]