Big Bus Tours Ltd is an operator of open top bus sightseeing tours founded in London in 1991. The company operates in 19 cities across three continents. It is owned by a private equity partnership, Exponent LLC.
Responsiveness rating
What you need to know about Big Bus Tours
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Big Bus Tours
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
110 Buckingham Palace Road
London SW1W 9SA
https://www.bigbustours.com/
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Simon Johnson
Global Head of Customer Experience
110 Buckingham Palace Road
London SW1W 9SA
[email protected]
Secondary Contact
Benoit Barraud
SVP / General Manager
110 Buckingham Palace Road
London SW1W 9SA
[email protected]
Phil Boggon
Chief Operating Officer
110 Buckingham Palace Road
London SW1W 9SA
[email protected]
Chief Executive
Alex Payne
110 Buckingham Palace Road
London SW1W 9SA
[email protected]
This contact was published on April 9, 2018 and updated on September 29, 2023.
