Public Storage

Call (800) 688-8057 or email customerservice@publicstorage.com.

P.O. Box 25050 Glendale, CA 91221-5050

Yes, you can find the online contact form here.

Monday to Friday, 8 a.m. to 9 p.m.; Saturday and Sunday 9 a.m. to 5:30 p.m. (all times Pacific).

Visit the Public Storage website and logging in with your username and password. If you don't have an account, you can create one using your email address and account number.

Log in to your account online, go to the "My Account" section, and update your payment details.

Click on the "Forgot Password" link on the login page and follow the instructions to reset it.

Payments can be made online through your account, in person at any Public Storage location, by phone, or by mailing a check to the address provided on your bill.

Yes, late fees may apply if you miss a payment. The specific fee and grace period can vary by location and lease agreement, so check your rental agreement for details.

Yes, you can set up automatic payments through your online account by selecting the "AutoPay" option and entering your payment information.

When you move in, you will need a valid photo ID, your payment method for the first month's rent, and a lock for your unit. Some locations also sell locks on-site.

You typically need to give notice according to the terms of your rental agreement (usually 30 days). Empty your unit, remove your lock, and inform the facility manager that you are vacating.

ChatGPT Yes, Public Storage in the USA typically requires customers to have insurance coverage for their storage units. While it's not a legal requirement, Public Storage encourages tenants to have insurance to protect their belongings against theft, damage, or loss. Customers can either provide proof of their existing homeowner's or renter's insurance policy that covers off-site storage or purchase a storage insurance plan through Public Storage. This requirement helps ensure that customers' possessions are adequately protected while stored in their facilities. It's essential to check the specific insurance requirements and options available at your chosen Public Storage location.

Yes, you can transfer to a different unit. Contact the facility manager to check availability and to facilitate the transfer process.

Items such as hazardous materials, explosives, flammable liquids, perishable food items, and illegal substances are typically prohibited. Refer to your rental agreement for a full list of prohibited items.

Public Storage offers insurance options for your stored items. If your belongings are damaged or stolen, you will need to file a claim with your insurance provider. It's advisable to have insurance coverage for stored items.

Some Public Storage locations partner with truck rental companies to offer moving truck rentals. Check with your local facility for availability and details.