Public Storage is an American international self storage company headquartered in Glendale, California, that is run as a real estate investment trust.
Responsiveness rating
What you need to know about Public Storage
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Public Storage
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
701 Western Avenue
Glendale, CA 91201
https://www.publicstorage.com/
Phone Contacts
Main: (818) 244-8080
Customer Service: (800) 688-8057
Public Storage
P.O. Box 25050
Glendale, CA 91221-5050
Attn: Customer Service
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Debra Wright
Customer Service Director
701 Western Avenue
Glendale, CA 91201
[email protected]
Secondary Contact
Natalia Johnson
Chief Administrative Officer
701 Western Avenue
Glendale, CA 91201
[email protected]
Tom Boyle
Chief Financial Officer
701 Western Avenue
Glendale, CA 91201
[email protected]
Chief Executive
Joseph D. Russell, Jr.
President and Chief Executive Officer
701 Western Avenue
Glendale, CA 91201
[email protected]
This contact was published on March 17, 2017 and updated on September 6, 2023.